NWI Investigative Group Reviews | Glassdoor

NWI Investigative Group Reviews

Updated Jan 10, 2020

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2.6
51%
Recommend to a Friend
56%
Approve of CEO
NWI Investigative Group CEO Edward Stepper  (no image)
Edward Stepper
2 Ratings
  1. "Excellent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woburn, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NWI Investigative Group full-time for more than a year

    Pros

    Make your own hours, Competitive Salary

    Cons

    mileage pay rate is low

    NWI Investigative Group2018-08-15
  2. "Does Not Care about People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Investigator 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NWI Investigative Group full-time for more than a year

    Pros

    Very easy to get hired. Flexible schedule. If you are competent and you can bear with your over-burdened supervisor, you can do well there.

    Cons

    Lowball wages. Supervisors are stretched thin and therefore impatient with investigators. Company seems happy to exploit and discard people. Benefits nearly impossible to achieve.

    Advice to Management

    Pay people more, invest in growth of employees, offer raises for merit, longevity, improvement, cost of living.

    NWI Investigative Group2020-01-11
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  4. Helpful (3)

    "Evil cheap vulture Labor law violators"

    StarStarStarStarStar
    Investigator in Woburn, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at NWI Investigative Group

    Pros

    None. This company solely exists to use people and make as much profit without regard to any employees or laws.

    Cons

    No benefits, no swing or night shift differential. Forced to work off the clock for report writing, case preparation, mailing and shipping. Paid abysmally, misclassified as part time. Not paid well for travel which is not hourly. They say you are part time but you work over forty hours. They steal half of the mileage reimburse that they charge the client. They make 28 cents per mile for me using Google my vehicle. Complete and utter bottom feeding scum of the corporate world. No paid anything. No holidays, no medical 401k, no bonuses, no respect or regard for your time off or sleep. Not paid go be on call 24-7 yet it is required. Will be asked to be up at 3 a.m. and work 16 hours with driving and then work a 5pm to 9pm case. This company needs to be sued and forced to follow the law. The IRS should audit them.

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    Advice to Management

    Stop working for this evil entity.

    NWI Investigative Group2017-01-03
  5. "Good Company, Enjoy Working For Then"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Field Investigator in Fresno, CA
    Recommends
    Positive Outlook

    I have been working at NWI Investigative Group

    Pros

    I've been working with NWI for about a year and it's great part time/side work for extra income. I enjoy my handlers and enjoy only having a few supervisors to speak with.

    Cons

    Sometimes work is a little farther than I'd prefer to travel, but see some interesting places. Interesting perks.

    Advice to Management

    Nothing bad to say about them or anyone working there.

    NWI Investigative Group2016-07-04
  6. Helpful (5)

    "Small outfit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Investigator 
    Recommends
    Positive Outlook

    I worked at NWI Investigative Group full-time for more than a year

    Pros

    Reputable investigators, some first level management is inexperienced and lacks knowledge of basic investigative techniques, however mid-level management is spot on. A good entry-level training ground for those interested in the field.

    Cons

    Pay is abysmal, lack of consistent assignments, limited clients, video must be mailed to office, no provisions for upload.

    Advice to Management

    increase compensation for your employees and attract better talent. Take steps to alleviate the company reputation as cheap.

    NWI Investigative Group2015-06-12
  7. Helpful (7)

    "Horrible company committing major labor violations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Representative in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook

    I worked at NWI Investigative Group part-time for more than a year

    Pros

    Industry experience and there is nothing else positive about this company.

    Cons

    This company will give you barely enough hours to survive on and when they do give you hours they expect you to drop everything to accommodate them. You will be assigned a case at 10 pm and expected to be on-site over two hours away by 6 am the next morning with no regards to personal/family plans or forewarning the assignment was coming. Company policy allows for hotel (up to $50) if the file is more than 120 miles away; however, the supervisor would not provide a hotel unless it was over 150 miles away ignoring company policy to boost his numbers for management. They have flat-rate files that pay $35.00 that could take 2.5 hours of driving time, each way with 30-60 minutes on-site. They want you to use old tapes or dvds for surveillance video to mail in via USPS but only reimburse $2.50 per tape. The tapes are now obsolete and cost way more than $2.50 per tape. They expect you to loose money on the tapes. And speaking of the USPS, try spending 30-45 minutes in line waiting waiting to mail a surveillance tape and not being paid for the time. They also don't pay for time to prepare questions for a claims file only time on-site; however, expect you to be prepared with questions on your own that they don't provide. Get stuck in traffic, too bad, they only pay for the time that the mapping says it takes to get to point A to point B, no exceptions. Company is filled with sleazeballs.

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    Advice to Management

    Pay people a living wage and show the field reps some respect.

    NWI Investigative Group2015-03-12
Found 6 reviews