NYC Department of Human Resource Administration Reviews | Glassdoor

NYC Department of Human Resource Administration Reviews

Updated Nov 2, 2019

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2.8
43%
Recommend to a Friend
51%
Approve of CEO
NYC Department of Human Resource Administration CEO Steven Banks
Steven Banks
16 Ratings
Pros
  • "The benefits are great, you get to experience all kind of cultures and there's plenty of trainings(in 10 reviews)

  • "Good work-life balance, 9-5, easy hiring process(in 10 reviews)

Cons
  • "Upper management received several complaints regarding intimidation and what appeared to be racially insensitive behavior(in 5 reviews)

  • "Stressful work environment, with unrealistic expectations from upper management (i(in 5 reviews)

More Pros and Cons
  1. "Receptionists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NYC Department of Human Resource Administration full-time

    Pros

    Great company to work for. Great people!

    Cons

    Large work demand and long hours

    Continue reading
    NYC Department of Human Resource Administration2018-09-26
  2. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Eligibility Specialist in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NYC Department of Human Resource Administration full-time for more than a year

    Pros

    Healthcare benefits, 401k, 1Hr unpaid lunch, city employee discounrs/rates in various services

    Cons

    If in a position where you deal with the clients directly it can be extremely draining and frustrating; the same goes for the call center environment. Extremely monotonous. Depending on the work area the allocation of leave was poor.

    NYC Department of Human Resource Administration2019-11-02
  3. "ADMINISTRATION"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Princpal Administration Associate in Brooklyn, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NYC Department of Human Resource Administration full-time for more than 10 years

    Pros

    The benefits are great, you get to experience all kind of cultures and there's plenty of trainings

    Cons

    Locations are few and advancement is difficult

    Continue reading
    NYC Department of Human Resource Administration2019-10-12
  4. Helpful (2)

    "Heavy Politics embedded within the Agency and no upward mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - JOS Worker 
    Doesn't Recommend

    I have been working at NYC Department of Human Resource Administration full-time for more than 8 years

    Pros

    Get the majority of holidays, benefits are decent.

    Cons

    Coming from a place of order and structure, I have never seen within my working adult life how disorganized and dysfunctional and broken and organization be ran with inept and incompetent individuals. The majority of people in mid management and up don't have any formal training for education to be qualified to be in those positions. They don't follow plicy and procedure or they don't have any knowledge or clue of what policy and procedure is. They develop bad habits of practices of their own and micromanaging employees I don't believe that having your name on the civil service list doesn't mean anything because for those who are those positions manage to manipulate the list and use a 1 and 3 rule to overlook someone who has a higher score than the individual who is a provisional in that current position. It whether like you or not, or who you know. There is no type of structure set in place for employees to have the opportunity to move up within the organization. The union failed to address that for years and nothing has not been done to rectify that situation. They just take your money and come around when they are seeking re-election.

    NYC Department of Human Resource Administration2019-09-15
  5. "It was completely chaotic, no amount of training can get you prepared for the disastrous environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Caseworker in New York, NY

    I worked at NYC Department of Human Resource Administration full-time for more than 3 years

    Pros

    You can apply for a transfer.

    Cons

    It doesn't matter where you go due to the same crappy policy. Unless management is ok ur out of luck.

    NYC Department of Human Resource Administration2019-07-19
  6. Helpful (1)

    "Worse Job Ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Eligibility Specialist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NYC Department of Human Resource Administration full-time

    Pros

    Sorry, there are no pros.

    Cons

    Unskilled and extremely unprofessional management.

    NYC Department of Human Resource Administration2019-07-30
  7. "Terrible Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Job Opportunity Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NYC Department of Human Resource Administration full-time for less than a year

    Pros

    Job Security - can not get fired

    Cons

    Terrible Training Lazy Staff Uneducated Management

    Continue reading
    NYC Department of Human Resource Administration2019-02-09
  8. "Paralegal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Paralegal in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NYC Department of Human Resource Administration full-time for more than 8 years

    Pros

    Great people; meaningful work; humane working environment

    Cons

    Office politics; difficult to advance.

    Continue reading
    NYC Department of Human Resource Administration2018-11-09
  9. Helpful (1)

    "Review at HRA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clerical Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NYC Department of Human Resource Administration full-time for more than 10 years

    Pros

    I work in the Office of Child Support Services and it's a friendly environment. Really feel the work is helping single parents raise their children by collecting child support debt. It makes a difference to the children resulting in better outcomes as to their future.

    Cons

    No cons at all to speak of.

    Continue reading
    NYC Department of Human Resource Administration2018-10-30
  10. "Enrollment specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at NYC Department of Human Resource Administration full-time

    Pros

    Great health insurance, vacation and holiday pay.

    Cons

    got to work on weekend.

    Continue reading
    NYC Department of Human Resource Administration2018-10-30
Found 141 reviews