NYC Department of IT & Telecom (DOITT) Reviews | Glassdoor

NYC Department of IT & Telecom (DOITT) Reviews

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Found 37 reviews

2.4
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37%
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NYC Department of IT & Telecom (DOITT) CEO Samir Saini
Samir Saini
0 Ratings
Pros
Cons
  • "Upper management are city officials who don't have much visibility(in 3 reviews)

  • "(in 2 reviews)

More Pros and Cons
  1. "Great team"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at NYC Department of IT & Telecom (DOITT) part-time

      Pros

      Started off as an intern, was converted full time after graduation.

      Cons

      Not anything to say that didn't benefit me.

    • "decent job"

      StarStarStarStarStar
        Current Employee - Anonymous Employee in Albany, NY

        I have been working at NYC Department of IT & Telecom (DOITT) full-time for more than 6 years

        Pros

        vacation, sick, and personal time off

        Cons

        career advancement isnt the best

        Advice to Management

        hire and promote the right employee and from within instead of losing your best employee because you wont promote them.

      • "Good place to start terrible place to stay"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Developer in Brooklyn, NY
        Doesn't Recommend
        Negative Outlook

        I have been working at NYC Department of IT & Telecom (DOITT) full-time for more than 4 years

        Pros

        My team is awesome. Always playing some kind of office prank or interesting discussion.

        Cons

        Everything else. literally, EVERYTHING about this job is terrible. If I didn't have such a great team I would have left this place years ago.

        Advice to Management

        Take your head out of your anal cavity.

      • "Politically driven but better than other agencies"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook

        I have been working at NYC Department of IT & Telecom (DOITT) full-time

        Pros

        Due to the short staff, one can really be involved in all kind of projects as long as you desire to be proactive.

        Cons

        Place is short staffed and is hard to get things done.

      • Helpful (1)

        "Call Center Representative"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - 311 Call Center Representative in New York, NY
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I have been working at NYC Department of IT & Telecom (DOITT) full-time

        Pros

        Really friendly people who are also very helpful and you absolutely learn A LOT about city services and NYC government agencies.

        Cons

        Where do I start?!? Too much micro managing, trying to get days off is beyond ridiculous and is like pulling teeth just to get leave requests approved!!! They (Workforce) have an absolutely ridiculous and stupid rule that you can’t apply for leave requests beyond 90 days out and 9 times out of 10 the request gets denied. You can apply for vacation 3 months ahead of time and “the workforce powers that be” will either...

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        Advice to Management

        1. Quit with the micromanaging style 2. Absolutely ditch that stupid 90 day rule with regards to not being able to schedule vacation days beyond that time. 3. Memo to Workforce: The entire process of how to go about determining whether your request for time off gets approved absolutely must change ASAP!!! It is beyond unfair!!!

      • "Computer Programmer"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook

        I worked at NYC Department of IT & Telecom (DOITT) full-time

        Pros

        Good People to work with and great environment.

        Cons

        No way to move up.

      • "Awful environment"

        StarStarStarStarStar
        • Career Opportunities
        Former Employee - Deputy Director of Revenue Budget in New York, NY
        Doesn't Recommend
        Negative Outlook

        I worked at NYC Department of IT & Telecom (DOITT) full-time for more than a year

        Pros

        The only pro for me was that I worked in the same building for 11 years prior to working here. It was a big mistake leaving to come here. I was treated horribly from day one with poor leadership and a cold shoulder.

        Cons

        Upper management is very comfortable and cozy with certain employees. They like who they like , and they get rid of people that they don’t like. I hated the open environment where you’re constantly being watched. It felt like being in a prison. This experience was enough to make me stay out of city government forever.

        Advice to Management

        Can’t really give advice to management because they seem to have he attitude of “know it all”. I can only give advice to those who want more out of their careers. Don’t work here, it’s a waste of time and a robotic environment where you will feel lonely all the time.

      • Helpful (2)

        "Government Technology"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Neutral Outlook

        I have been working at NYC Department of IT & Telecom (DOITT)

        Pros

        Great place to start a career. This agency will give you a lot of exposure to the technology sector. DoITT has many great people that work tirelessly to keep the City's IT infrastructure running at its best. It's also rewarding to know some of the projects you're working on has a direct impact on people's lives.

        Cons

        Depending on what team you're working in, like anywhere else, it can be a drag. Politics in here can get overwhelming at times. It also seems like people that get paid the most here, do the least. Don't even think about getting a raise here, it's not happening, even if you get picked up for a title. The hoops you must jump through is not even worth it, they don't realize when good employees walk away.

        Advice to Management

        Reward those who contribute to the agency. As the market for jobs expand, opportunities lie elsewhere, understand that good people will walk away when you don't do the right thing.

      • Helpful (1)

        "Technology management"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook

        I have been working at NYC Department of IT & Telecom (DOITT) full-time

        Pros

        Cutting edge technology and exposure to various areas

        Cons

        Not many opportunities to advace

      • "Nice place to work"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook

        I have been working at NYC Department of IT & Telecom (DOITT) full-time

        Pros

        Pretty good environment, good work life balance.

        Cons

        Not tons of in-office perks.

      Found 37 reviews