NYS Office Of Children & Family Services Reviews | Glassdoor

NYS Office Of Children & Family Services Reviews

Updated December 31, 2017
14 reviews

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2.8
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14 Employee Reviews

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  1. "It was a great experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NYS Office Of Children & Family Services full-time

    Pros

    Team player environment. Other workers will help if asked. Great environment to work in if you are in college, you will learn a ton and the hours are flexible to an extent.

    Cons

    The Supervisor doesn't come to work on times and at points you are simply lost on what to do. You really need to be your own boss at times.


  2. "Yc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at NYS Office Of Children & Family Services full-time

    Pros

    Salary, benefits, union, working with the public

    Cons

    Personal vendettas, nepotism, incompetent people in upper management

    Advice to Management

    Promote new ideas and get rid of the "dinosaurs", hire more forward thinking individuals

  3. "Work climate changes like CNY weather"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher, Secondary School in Lansing, NY
    Former Employee - Teacher, Secondary School in Lansing, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at NYS Office Of Children & Family Services full-time (More than 10 years)

    Pros

    Good Benefits - health insurance, paid vacations, pension plan, etc.

    Cons

    Work environment can be hostile at times

    Advice to Management

    Be more Positive toward subordinates and give compliments for jobs well done!


  4. Helpful (1)

    "Division of Juvenile Justice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clifton Park, NY
    Current Employee - Anonymous Employee in Clifton Park, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at NYS Office Of Children & Family Services full-time (More than 5 years)

    Pros

    Good state benefits, competitive salary, and the possibility of a state pension.

    Cons

    The management believes everyone is disposable, they treat staff with no respect, and supervise from a punitive style with no true vision for professionally developing their staff

    Advice to Management

    Upper administration needs the work toward improving the culture and climate of the agency


  5. Helpful (1)

    "Treatment / clinical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Having the opportunity to work with people who truly need our help.

    Cons

    The state is a hierarchy which wants to look like it operates on an equal platform. The government forgets we all are working for the people of New York, not just the PEF and CSEA empoyees.


  6. Helpful (1)

    "Youth Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Counselor in Staten Island, NY
    Former Employee - Youth Counselor in Staten Island, NY
    Doesn't Recommend
    Negative Outlook

    I worked at NYS Office Of Children & Family Services full-time (More than 8 years)

    Pros

    OCFS has higher pay.The health benefits are very good. the work week is 37.5 hours a week for Community Service Team case managers. The work is VERY rewarding when the youth a families see you as an ally.

    Cons

    Back-stabbing coworkers and supervisors are everywhere.Mission statement only applies to the families and youth that we are serving, not the employees.

    Advice to Management

    Stop acting like you are trying to win a popularity contest. Do what is right for humanity, outside and INSIDE agency.


  7. "bureau of training"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A sense of satisfaction in helping others to get the training and skills they need to improve job performance

    Cons

    Large bureaucracy and it is easy to get lost

  8. Helpful (1)

    "Children and Family Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Child and Family Specialist in Rochester, NY
    Current Employee - Child and Family Specialist in Rochester, NY
    Recommends
    Positive Outlook

    Pros

    Great small office, wonderful staff. A job you can feel good about everyday and will keep you busy with a variety of work.

    Cons

    Administration tend to micro manage. Not enough support staff.

    Advice to Management

    A change in local management would be great the current leader is difficult.


  9. Helpful (2)

    "Important but stressful job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook

    I worked at NYS Office Of Children & Family Services full-time (More than 3 years)

    Pros

    Lots of training and support from supervisors. Open door policy for supervisors and management. Lots of overtime if you want it. The main pro is you are actually making a difference in the lives of children and families. There is job security because this job will always be needed!

    Cons

    Some supervisors micro-manage you and pick favorites. Some employees get yelled at in front of their peers but certain supervisors and targeted. New upper management within the last year started to target certain employees. They tell you to hurry up but you make a mistake then you are punished because they put so much pressure on you.

    Advice to Management

    Stop treating employees like children. Mistakes happen and you cannot threaten them with disciplinary actions for misspelling a word or clicking the wrong button. We are ALL human and deserved to be treated with respect and now allow management to yell at their staff.


  10. "Great Place to work...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ithaca, NY
    Current Employee - Anonymous Employee in Ithaca, NY
    Recommends
    Positive Outlook

    I have been working at NYS Office Of Children & Family Services full-time (More than a year)

    Pros

    Staff- An amazing group of people to work with. With every job, especially in this field, knowing you have reliable coworkers whom assist each other and go the extra mile to make sure your all on the same page makes all the difference.

    Cons

    So short staffed.
    Sadly, this job field is HIGH STRESS....Being able to manage work, & maintain a personal life outside is hard. The state needs to go back to implementing the old way of rules and policies.
    Its hard for staff to stay when, they don't feel safe.

    Advice to Management

    Company values are important.
    They are more then willing to listen and hear and see all sides to each story.


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