NYX Cosmetics Store Manager Reviews | Glassdoor

NYX Cosmetics Store Manager Reviews

Updated Jan 11, 2020

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3.3
73%
Recommend to a Friend
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends

    I have been working at NYX Cosmetics full-time for more than a year

    Pros

    Free makeup and great discount

    Cons

    Not structured due to stores being fairly new

    Advice to Management

    Come in with a plan

    NYX Cosmetics2020-01-11
  2. Helpful (2)

    "Do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook

    I worked at NYX Cosmetics full-time for less than a year

    Pros

    Great discount on all L'Oréal products

    Cons

    Beware. They do not comply with federal law. They do not pay hourly employees correctly. As a manager, when I brought this attention to HR they completely swept it under the rug. I think HR is really incompetent here. Which is sad because aren't they apart of L'Oréal? I wasn't paid out properly for working off the clock. And because HR didn't take it seriously, I just let it go. But I know this company is going to get sued soon because their pay practices are unfair and mismanaged. HR is slightly a joke here.

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    NYX Cosmetics2018-08-19
  3. Helpful (1)

    "Company still in progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Tomball, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NYX Cosmetics full-time for more than a year

    Pros

    Good discount of 50% off

    Cons

    No room for growth. Company still trying to figure out what works best.

    Advice to Management

    Needs to be more involved with what’s going on in the store and market

    NYX Cosmetics2018-07-19
  4. Helpful (5)

    "Once promising company circling the drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook

    I have been working at NYX Cosmetics full-time for less than a year

    Pros

    None. It seemed initially like there would be growth potential in a fun place to work. It is not 'worth the hype'

    Cons

    No hours for part timers. No benefits at all for part timers aside from an employee discount. Terrible rate of pay means no employees can be retained, so it is a constant process of trying to train new people. "Trainers" have given up on training anyone. Managers are expected to carry the workload of the entire store and also keep a fabulous morale while they are given nothing to work with. There is no communication in different departments and they have no idea whatsoever of what the workload they require actually entails. Favoritism runs rampant.

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    Advice to Management

    Management at highest levels needs to take a firm look at themselves and what they are doing to their people. There is no appreciation for anyone but a few hand picked high performers. Platitudes and feel good meetings don't mean anything when you break down your employees at every turn. All levels of upper management need to spend significant time in store. They have clearly never been involved with retail and their lack of understanding and compassion is evident.

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    NYX Cosmetics2018-06-19
  5. "Growning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Neutral Outlook

    I have been working at NYX Cosmetics full-time for less than a year

    Pros

    employee discount lots of gratis true open door policy with management many suggestions are received and implemented or improved upon

    Cons

    disorganized at times with conference calls, promotions

    Advice to Management

    working inside a more structured schedule with promotions, meetings, calls and required feedback would likely help everyone receive information in a more efficient way

    NYX Cosmetics2018-11-19
  6. "Growing Pains for NYX Canada"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Toronto, ON
    Recommends
    Neutral Outlook

    I worked at NYX Cosmetics full-time for more than a year

    Pros

    -Freedom to build your team and prioritize in store - Felt like your voice was heard by upper management - Competitive salary, benefits and profit sharing - 4 Weeks vacation - High degree of freedom of expression, few limitations on dress code and personal style

    Cons

    - Must wear full face of makeup daily (can be hard on skin and eyes when working 40+ hours/week) - Major issues with supply chain and production unable to meet demand - Consistent lack of clarity for launches. No solid deadlines or dates provided - Support from HR difficult to attain, especially due to primarily French speaking head office.

    Advice to Management

    Push through the growing pains, listen to concerns from management and provide clarity as to how positive progression is coming. Solid synchronized launch dates for new product and supply chain management across the board would go a long way to alleviate stress. Create a focus on maintaining a healthy work life balance to avoid burning out your team long term.

    NYX Cosmetics2017-11-09
Found 6 reviews