Nasdaq Reviews | Glassdoor

Nasdaq Reviews

Updated June 20, 2017
50 reviews

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Nasdaq CEO Adena Friedman
Adena Friedman
2 Ratings

50 Employee Reviews

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Pros
  • Work life balance is also good as I was told often that I shouldn't bring woke home (in 18 reviews)

  • Good benefits, and lots of opportunities to grow your career (in 19 reviews)

Cons
  • work life balance with support for global clients (in 10 reviews)

  • Shifting priorities at division senior management level (in 19 reviews)

More Pros and Cons

  1. "Principal"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Nasdaq full-time (More than 3 years)

    Pros

    Provides a fair compensation package

    Cons

    Is a highly cost focused company

    Advice to Management

    Know your employees


  2. Helpful (3)

    "Not For Seasoned, Professional Sales People"

    Star Star Star Star Star
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nasdaq full-time (More than 3 years)

    Pros

    Very comprehensive healthcare plan and other benefits.

    Cons

    Cold-calling culture.
    CRM is awful, as are most company systems.
    Lots of time-wasting processes.
    Almost zero tolerance for clients to make contract language edits.

  3. Helpful (3)

    "Not All Departments Are Created Equally."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nasdaq full-time (More than 3 years)

    Pros

    6% 1:1 401k. 10% Salary ESPP @ 15% discount.

    Cons

    Regardless of the fact that many technology departments work together and are required to have overlapping skill sets, Nasdaq would rather retain only individuals they deem necessary to their bottom line or have big mouths. Junior/entry level hires are better off looking elsewhere for similar compensation while actually being allowed to have a life outside of work. Management expects you to work to meet deadlines without any initial input from employees about the fairness or even possibility of attaining such a deadline.

    Advice to Management

    Retaining employees should not revolve around their title. The learning curve for many technology departments is steep regardless of title/position and when a single individual leaves management is slow to replace them. This leads to a greatly skewed work-life balance that is unfair to entry level/junior team members who are not compensated like senior members but expected to pick up a portion of the slack anyway. The result is a constant churn of entry/junior level positions every 2-3 years where a department needs to finally reach critically low levels of resources before management sees it as a problem.


  4. Helpful (11)

    "Horrible company morale and limited career growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nasdaq (More than 3 years)

    Pros

    If you can stay there more than 4 years, you get some really good stock benefits. Also, they match 6% 401k which is really good.

    Cons

    - Nasdaq is a place for people in leadership roles (VP, SVP, CEO etc). "Regular" employees are replaceable... and you know it.
    - Not a lot of investment into the employee (day-to-day perks vs. long term retirement perks)
    - People work at Nasdaq to build their resume and get a better job somewhere else. Company morale is low because of this. No one actually likes being there (unless you are VP, SVP or higher) but the stock perks are good after 4 years so most people stay for convenience
    - Workflow process changes quarterly
    - Company direction and goals seem to change quarterly

    Advice to Management

    "Because that's the way Nasdaq has always done it" is never the right answer. Be open to change, you're falling behind.


  5. Helpful (10)

    "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Nasdaq (More than 10 years)

    Pros

    The CEO is great and holds things together. But when he leaves....

    Cons

    The legal department -- the GC/CRO but especially his main group leader VPs -- are beyond terrible. Unethical lawyers, epically bad managers, and even worse people. Some of the most un-selfaware, tone deaf, clueless individuals you will ever meet. It really is an embarrassment.The President and COO, about to take over for the CEO, will run the company into the ground. Everything is personal, completely unprofessional. EVP for Information Services has zero clue what he is doing. Terrible hire. Get out or stay away!

    Advice to Management

    Form over substance is no way to run a company. The legal department is a cesspool. Some of he worst people you will ever meet.

    Nasdaq Response

    Jun 30, 2016 – VP Global Talent Management

    Thank you for your comments. Integrity is a core value at Nasdaq, Nasdaq has multiple resources for employees and others to report concerns of this nature, including management, HR and the Office of ... More


  6. Helpful (9)

    "Terrible management ruins great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rockville, MD
    Former Employee - Anonymous Employee in Rockville, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nasdaq full-time (More than 5 years)

    Pros

    1) Good Benefits
    2) Brand Awareness/Global Company

    Cons

    1) No career growth/advancement - Extremely difficult to move up within the company
    2) Senior Management in Legal Group only looks up and does not care about employees below - Many employees are overworked, micro-managed, and work in fear/intimidation
    3) Mid-Level Management has no authority and looks to Senior Management for approval on almost everything
    4) HR is powerless - When issues are escalated, actions are rarely taken to address them properly and effectively. HR appears to have one of the highest turn-over rate (evidence that HR reps are not happy either)

    Advice to Management

    1) Implement manager review process - create an outlet where employees can identify bad managers, provide incentive/feedback to improve management/leadership in order to retain talent and create positive firm culture
    2) Create more opportunities for employees to grow/get promoted within the firm.
    3) Create more effective and transparent escalation process by HR and management in order to address/resolve issues that impact firm culture/morale


  7. Helpful (21)

    "Awful, Terrible Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in New York, NY
    Former Employee - Human Resources in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent location with good bars to forget that you actually work there.

    Cons

    Honestly, the absolute worst place I ever worked. They act like you should just be grateful to work there simply because of the company name. Employees are disposable, not respected and are not trusted to do what they were hired to do. HR is managed by a puppet master who manipulates senior executives.

    Advice to Management

    Get rid of management altogether and start over. There are some great employees who are brilliant people and "work horses," but too many incompetent senior leaders who use them as pawns.

  8. Helpful (6)

    "Nasdaq MarketSite & Corp Client Group (CCG)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Nasdaq full-time

    Pros

    Bonus is directly tied to business goals. During a good year, bonus can be over-achieved.

    Cons

    This particular business unit and location within Nasdaq is extremely disorganized and contentious. Everyone is out for themselves. Not a team environment. Management ignores formal complaints of employees and shows little respect or gratitude for staff. Low morale. understaffed, overwhelming workload.

    The physical environment of MarketSite is horrible - no windows, no privacy. Generally, the staff show a lack of respect and lack of professionalism shown to colleagues.

    Advice to Management

    Address the concerns of the staff. In my position, I work cross-functionally with other business groups within Nasdaq. I can say that other businesses are not so difficult to work with and people are much more collaborative and respectful of one another. Even other offices within CCG are much better to work with. The people in the San Francisco, Stockholm and London offices are a pleasure to work with.

    Nasdaq Response

    May 31, 2016 – VP Global Talent Management

    Thank you for your comments. Nasdaq and the leadership team is committed to creating a highly motivated and engaged environment. We encourage all employees to speak with their managers, Human ... More


  9. Helpful (10)

    "Abysmal experience, terrible for people of color"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Designer in New York, NY
    Former Employee - Product Designer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nasdaq full-time (More than a year)

    Pros

    The pay and healthcare was solid.

    Cons

    Horrible environment. Debaucherous happy hour lovers who would rather spend their time insulting coworkers than creating a happy place to work. Devoid of any semblance of a positive culture.

    Advice to Management

    Change EVERYTHING about the company.

    Nasdaq Response

    Apr 1, 2016 – VP Global Talent Management

    Thank you for your comments. Integrity is a core value at Nasdaq, and our Executive Management, Human Resources and Ethics Team works hard to ensure that everyone models appropriate conduct and our ... More


  10. Helpful (11)

    "Senior Management is a mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Boston, MA
    Former Employee - Project Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nasdaq full-time (More than a year)

    Pros

    You work with passionate and smart individuals.

    Cons

    Senior management constantly makes impulsive decisions and manages by fear. Adena Friedman is suppose to take over as CEO but she is no different than Bog Greifeld. There is constant changes of direction and failed initiatives are hidden to investors. You are getting compensated fairly but it comes with the cost of working extensive hours and being constantly threatened of losing your job even if you are a high performer.

    Advice to Management

    Fire Bob G and Adena and maybe there is a chance.


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