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What people are saying about Natera
Cautioning people on this bowl to NOT use Natera/ spectrum for PGTA if you can help it. They do not abide by their “7-10 business days” for results and they have unavailable customer service (when you call there is no way to get to a human). My fertility clinic has been wonderful in staying on top of them for result timeframe estimates only to learn that someone at Natera “didn’t fill out a form correctly” which now means we need to push out my FET date. Please avoid them!!
My wife is a Fragile X carrier, so with this and trouble conceiving we are doing IVF and doing genetic testing on the embryos. There were 2 options Natera and Cooper. We went with Natera - and they take so long!! It sounds like it will be months before they send sample collection kits to us and close family members, then use those samples to develop a customized embryo test. Natera is fine with us beginning hormone stimulation in parallel, but our RE won’t allow it (no clear explanation why).
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Disorganization (mostly linked to poor management)" (in 53 reviews)
- "Low pay and measly raises (which are given 3 months late)." (in 34 reviews)
- "A very high turnover rate because people feel unvalued and unappreciated by the company and very often by the managers as well." (in 20 reviews)
- "Upper management are inexperienced people." (in 17 reviews)
- "Managers/directors play favoritism." (in 14 reviews)
Ratings by Demographics
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- 3.0Sep 7, 2023SalesCurrent Employee
I thoroughly enjoy my day to day and my team. I love what I do. My direct manager is great.
Leadership seems out of touch with what the sales team deals with. There have been issues that should have never happened from the get go with billing etc. It also seems like some of the people in leadership roles got the positions due to nepotism and not actually understanding what their job entails or basic leadership skills (communication, organization etc). The current comp plan is insanely unfair and I’m not sure why they thought it would be a good way to compensate people? Ex A smaller territory that hits 120% growth goal may only get 80% payout because their territory is smaller? Also many territories, though different sizes, will have the same growth goal?1
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Natera has an overall rating of 3.4 out of 5, based on over 784 reviews left anonymously by employees. 57% of employees would recommend working at Natera to a friend and 52% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
57% of Natera employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Natera 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.