National American University Reviews | Glassdoor

National American University Reviews

Updated 14 Oct 2019

To filter reviews, or .

2.2
4%
Recommend to a Friend
20%
Approve of CEO
National American University CEO Dr. Ronald L. Shape (no image)
Dr. Ronald L. Shape
112 Ratings
Pros
  • "The Henley-Putnam School of Strategic Security at NAU offers good courses in its respective areas(in 16 reviews)

  • "The people on the same level as I were great people(in 12 reviews)

Cons
  • "The student interfacing software, D2L used by the NAU for online teaching is very problematic(in 20 reviews)

  • "Your metrics are based on dials a day, talk time, enrollments, re-(in 17 reviews)

More Pros and Cons
  1. Helpful (10)

    "Campus Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Campus Director in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National American University full-time for more than 10 years

    Pros

    Used to be a Great company under previous Leadership. Great people on the front lines that care about students and want to do the right thing.

    Cons

    This company has changed so much in the last 5 years it isn’t even recognizable anymore. Top Administrative Leadership speak a good game but don’t walk the talk. Very few employees receive an annual 3% cost of living increase or 401k match while Leadership receive large salaries, stock options and dividends. Leadership salaries are public information. HR is a joke. If you file a complaint, keep records for future... use and have another job in place. There is a no retaliation policy but it is alive and well. There are so many other positive employees, seek them out.

    Show More

    Advice to Management

    There needs to be changes made in top Leadership. Listen to feedback from employees on the front line and value employee complaints with HR and do the right thing. Don’t show a blind eye to unethical behavior. Actually comply to your core values. It is a shame what this company has become.

    National American University2018-01-31
  2. "Moral and Ethical Conflict"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enrollment & Completion Advisor in Rapid City, SD

    I worked at National American University full-time for less than a year

    Pros

    Good pay, fun rewards, get to help people

    Cons

    Very pushy sales for 30,000 to 60,000 dollars of debt

    Advice to Management

    Care about the students more than money

    National American University2019-10-14
  3. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wichita, KS

    I worked at National American University part-time for less than a year

    Pros

    Monday through Friday able to get a degree almost free

    Cons

    I had to go from full time to part time and was expected to work more than 40 hrs per week

    National American University2019-09-01
  4. "Not a good company to work for"

    StarStarStarStarStar
    Former Employee - Enrollment Advisor 

    I worked at National American University full-time for more than a year

    Pros

    No Pros for this university

    Cons

    No room for growth, not a good reputation, leadership was horrible.

    Advice to Management

    N/A

    National American University2019-08-19
  5. "Unstable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Success Coach 
    Doesn't Recommend
    Approves of CEO

    I worked at National American University full-time for more than a year

    Pros

    Great to assist students on a daily basis

    Cons

    Way too much turn over shows no satisfaction from employees

    Advice to Management

    Make employees feel valued and ensure they have a placement as they work hard.

    National American University2019-07-12
  6. "Started out just fine, then for-profits tank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Admissions in Rapid City, SD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National American University full-time for more than 5 years

    Pros

    Coworkers can be awesome, despite the cutthroat atmosphere

    Cons

    Selling atmosphere can lead to bullying behavior

    Advice to Management

    Doesn't matter

    National American University2019-06-05
  7. "it's a just a job while it lasts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Advisor in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National American University full-time for less than a year

    Pros

    pay is very competitive for this job

    Cons

    massive turnover....even more massive micromangement....it's a fight to survive and most leave

    Advice to Management

    how could we lose 15m last year? do we have more assets to sell?

    National American University2019-07-05
  8. Helpful (1)

    "Not a great school"

    StarStarStarStarStar
    Former Employee - Teaching Faculty Instructor in Rapid City, SD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National American University part-time for less than a year

    Pros

    The Henley-Putnam School of Strategic Security at NAU offers good courses in its respective areas

    Cons

    The student interfacing software, D2L used by the NAU for online teaching is very problematic.

    Advice to Management

    Replace D2L with better software.

    National American University2019-05-08
  9. "Please help your students/employees as you shift to on line."

    StarStarStarStarStar
    Current Employee - Campus Representative 
    Doesn't Recommend
    Negative Outlook

    I have been working at National American University full-time for more than 3 years

    Pros

    Good hard working honest employees.

    Cons

    Remember it is a money making company.

    Advice to Management

    Please assist your students in finding new universities as you adjust your sails. Also, let your employees know before you shut the doors.

    National American University2019-05-30
  10. "Great place but little job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook

    I worked at National American University full-time

    Pros

    Management would go out of their way to make sure that everyone was motivated and having a great time at work

    Cons

    Lots of change, with little to no warning.

    National American University2019-04-21
Found 216 reviews