National American University Reviews | Glassdoor

National American University Reviews

Updated November 27, 2017
173 reviews

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2.4
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Dr. Ronald L. Shape
91 Ratings

173 Employee Reviews

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Pros
Cons
  • DON'T TRUST THEM WITH YOUR FINANCIAL AID (in 11 reviews)

  • Upper management let a lot of quality people go (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Working within central administration was the best job I've ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Aid Advisor in Rapid City, SD
    Former Employee - Financial Aid Advisor in Rapid City, SD
    Recommends
    No opinion of CEO

    Pros

    The financial aid team is supportive of both your career and personal development. The benefit package is quite generous as well as other perks such as free immunizations and company lunches. The management team genuinely wants you to succeed. Plenty of opportunity to work overtime.

    Cons

    The work can be at times mundane. The pay is low and the review process to get a raise is only done annually.


  2. Helpful (1)

    "Company Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Academic Dean in Ellsworth AFB, SD
    Current Employee - Academic Dean in Ellsworth AFB, SD
    Positive Outlook
    Approves of CEO

    I have been working at National American University full-time (More than 10 years)

    Pros

    Safe and friendly work enviroment

    Cons

    Low pay and slow advancement opportunity

  3. "Love this company!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Happy Employee in Minneapolis, MN
    Current Employee - Happy Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National American University full-time (More than 10 years)

    Pros

    Truly care for students. I recently sat in an all region meeting and listened to a student tell her heartwrenching story and how NAU has helped her turn her life around. These stories are abundant at NAU. It is truly the people who make this company different from all of the others!

    Yes, there are goals and objectives and no that is not a bad thing! Every goal and objective represents a student who is given an opportunity to change their life for the better. If NAU and schools like it did't exist then the students we serve may never have this opportunity.

    As with any company, you get what you put into it and unfortunatey it sounds like many individuals who have given negative reviews of NAU chose to blame rather then fix. Remember, ask what you can do to make a difference and don't just blame everyone else.

    Cons

    The worst day at NAU is the better then the best day anywhere else!

    Advice to Management

    Keep listening to the employees and students.


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very caring and supportive environment, students come first! Leadership listens and works towards making the university an even better place to be.

    Cons

    insurance is not the greatest. keep talking to the people in the field to get the best ideas possible for the students

    Advice to Management

    Keep asking the employees at the campuses for input.


  5. "Teaching for success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Instructor
    Current Employee - Adjunct Instructor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National American University part-time (Less than a year)

    Pros

    The school is smaller so there is a better student to teacher ratio for learning. There is also a culture of support for those with hardships and from a military background.

    Cons

    The school is small so there is not a great deal of support for drastic change.

    Advice to Management

    Consider the input of instructors more actively to influence the productive growth of the individual campuses and programs.


  6. "Very Satisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tutor in Bloomington, MN
    Current Employee - Tutor in Bloomington, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent School! I'm a student there presently

    Cons

    I don't have any cons, I like this job

    Advice to Management

    Lots of traing and advancement

    National American University Response

    Apr 10, 2015 – NAU Representative

    Hello, thank you for the comments about your experiences at NAU as both an employee and a student. Keep up the good work!


  7. Helpful (2)

    "NAU provides a supportive environment to both students and their staff members."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National American University full-time (More than 3 years)

    Pros

    Offer internal growth as well as provide employees the opportunity to complete their educational needs for advancements.

    Cons

    Working for NAU, I have encountered nothing but supportive individuals; therefore, it is very difficult to view any cons of working for this institution.

    National American University Response

    Apr 10, 2015 – NAU Representative

    Thank you for your feedback. We believe that NAU employees are passionate about our students and the education we provide. Thank you for everything you do to help change the lives of our students

  8. Helpful (1)

    "Building a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centennial, CO
    Current Employee - Anonymous Employee in Centennial, CO
    Recommends
    Positive Outlook

    I have been working at National American University (More than 3 years)

    Pros

    NAU is a great organization to build a career. They are experiencing growth and expansion opportunities, so upward career moves are often available. The people that I work with everyday, including employees and students, make NAU great. I really enjoy feeling like I make a difference in people's lives everyday. I love being at NAU!

    Cons

    Could provide more options for 401k plan and consistent company match.

    Advice to Management

    As companies grow and change, there are sometimes communication challenges that create some frustration. Opening up more communication channels from senior leadership at Central Admin helps.


  9. Helpful (2)

    "Great Place to Work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture at National American University is amazing. The staff really cares about the students and really works hard everyday to create a caring and supportive environment. I would definitely recommend this as a great place of employment!

    Cons

    Nothing as a con to share.


  10. "Director of First Impressions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rapid City, SD
    Former Employee - Anonymous Employee in Rapid City, SD

    I worked at National American University part-time (Less than a year)

    Pros

    It was a wonderful place to work. A great place to work with wonderful people. And a great way to learn about if you want to advance your career

    Cons

    I was only working Part time, and lived in hour away.

    Advice to Management

    No advice


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