National Aquarium Reviews | Glassdoor

National Aquarium Reviews

Updated April 22, 2017
18 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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John Racanelli
6 Ratings

18 Employee Reviews

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  1. "Loved working and volunteering here"

    Star Star Star Star Star
    Former Employee - Tickets Sales/Volunteer in Baltimore, MD
    Former Employee - Tickets Sales/Volunteer in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National Aquarium part-time (More than a year)

    Pros

    I loved volunteering so much at the National Aquarium I applied to work there. All employees are very nice and easy to work with. You get a real sense of working on a team and being a valued member of that team.

    Cons

    Pay is extremely low, but I can't complain because they are a not for profit entity.


  2. "Don't recommend working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Aquarium full-time (More than 5 years)

    Pros

    Working with the animals. They appreciate you.
    Working with my co-workers. They truly are genuine people. They love what they do and are paid pennies to do it.

    Cons

    Where to start? The salary, the work hours, the tyrannical management? Staff are underpaid and not appreciated. They are always criticized and nothing is ever "good enough".

    Senior Management portrays an altruistic attitude however only uses the Aquarium as a vessel to pull the huge six digit salaries and huge bonuses. Why do you think it is so $$$& to visit? Just to cover those huge salaries!

    Extremely large turnover rate in middle management due to senior management

    Advice to Management

    Clean house and take a good look in the mirror. Why do you think there is such a large turnover in staff? It starts with the head of the beast. Appreciate your staff and get off your high horse.


  3. "Disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Aquarium full-time (More than a year)

    Pros

    Great for making connections with visitors and feeling like you can help teach people to care about conservation issues long after they leave the aquarium.

    Cons

    Upper management is a disaster. The place is a mess. Turn and run the other way. Not worth the low pay or aggravation.


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  5. "The teachers were bored too?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Education Aide in Baltimore, MD
    Former Employee - Education Aide in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Cool atmosphere, excellent mission, well funded nonprofit

    Cons

    Outdated programming, take personnel for granted, unprofessional

    Advice to Management

    If I had a dollar for every time I heard a teacher complain, "why couldn't we be doing something fun today" I probably would've made more by the hour than the aquarium was paying me.

    Update the outreach programs to modern standards of hands on, STEM, inquiry based activities that supplement curriculum and conservation goals. I couldn't believe that the aquarium, national well funded institution was so behind the times in their outreach programs! I was embarrassed to teach their programming.


  6. "Interesting place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Baltimore, MD
    Current Employee - Specialist in Baltimore, MD
    Recommends
    Positive Outlook

    I have been working at National Aquarium full-time (More than 8 years)

    Pros

    Fast paced, dynamic, dedicated to conservation.

    Cons

    Large organization, frequent restructuring & reorganization. many priortities.

    Advice to Management

    Improve communication. focus and streamline the 'balls in the air'


  7. "Organizational Consultant"

    Star Star Star Star Star
    Former Employee - Consultant in Baltimore, MD
    Former Employee - Consultant in Baltimore, MD
    Recommends

    Pros

    The employees are truly dedicated to making a difference in the world through cultivating memorable experiences.

    Cons

    Each department is a silo. They only talk amongst themselves and there is rarely constructive interdepartmental communication.

    Advice to Management

    Continue working towards presenting a consistent brand with input from all stakeholders to not alienate certain departments


  8. "National Aquarium Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager of Custodial Services in Baltimore, MD
    Former Employee - Manager of Custodial Services in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Aquarium (Less than a year)

    Pros

    The Aquarium employees is a diverse group of people. They treat you like family and make customer service the number one priority.

    Cons

    Interdepartmental communication can be improved.

    Advice to Management

    Excellent company to start a career in career in customer service.


  9. "Education Intern"

    Star Star Star Star Star
    Former Employee - Education Intern in York, PA
    Former Employee - Education Intern in York, PA

    I worked at National Aquarium (Less than a year)

    Pros

    Great atmosphere to learn and grow in your career.

    Cons

    Not paid, the training was very stream lined.


  10. Helpful (2)

    "Great Summer Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in College Park, MD
    Current Employee - Cashier in College Park, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Aquarium (Less than a year)

    Pros

    friendly manangment staff
    great co-workers
    consistency
    opportunities for advancement

    Cons

    takes a LONG time to schedule first day/interview times.


  11. "Great and exciting place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook

    I have been working at National Aquarium full-time (More than 5 years)

    Pros

    Being part of a mission-driven organization, working with people who truly try to live the values every day, the smart people I work with, great benefits (generous time off and excellent medical coverage)

    Cons

    budget constraints (normal for any nonprofit, but still frequently frustrating)


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