National Australia Bank Reviews

Updated Jun 12, 2021

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3.8
79%
Recommend to a Friend
94%
Approve of CEO
National Australia Bank CEO Ross McEwan (no image)
Ross McEwan
222 Ratings
Pros
  • "Friendly work culture, work life balance, salary(in 194 reviews)

  • "Great colleagues and flexible working hours(in 140 reviews)

  • Cons
  • "Slow moving company and a lot of restructures(in 70 reviews)

  • "Toxic work culture, no career progression and micromanagement(in 30 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Good place to work while studying

      May 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive of flexible work arrangement whilst I was studying at uni

      Cons

      The usual downsides that come from large organizations - can be slow to change and lots of red tape.

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    2. 3.0
      Current Employee, more than 1 year

      BST TEAM MEMBER & CA2 CUSTOMER ADVISOR 2

      Jan 21, 2021 - Customer Advisor in Brisbane, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Call centre - great training, RDO, helphub, extra 15 min break, beautiful office, nice view, call centre culture is great, warm and lovely team members, supportive team leaders and coaches, paid OT, leave loading, diverse, career opp, double pay on PH Branch - Branch hours, leave loading, diverse

      Cons

      Call centre - late shifts, aggressive and rac!st customers, AHT, system/tech issues, compliance, digi, gave me anxiety Branch - unnecessary roles you play daily in your role as CA2 like teller duties and concierge which means you cant make sales and wont reach your KPIs for that day, selfish team members (this depends which branch you work at), aggressive and rac!st customers, passbook account, smart machines always down and not so smart, work culture is hell (due to selfish team members), favoritism, system/tech issues, unachievable KPIs setting bankers to fail, sales, zero training, low pay considering you have to do a lot of extra work for the customers, unpaid OT, lots of follow ups for customers. Inbound calls and emails from customer, outbound calling customers for refinance and other banking opportunities, triggered anxiety and my depression. DO NOT WORK AT BRANCH

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    3. 4.0
      Former Employee, more than 1 year

      Uneducated managers

      Apr 23, 2021 - Customer Advisor in Sydney, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible and good work life balance

      Cons

      Uneducated managers in retail banking make it really hard to take the job seriously.

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    4. 3.0
      Current Employee

      NA

      May 13, 2021 - Senior Legal Counsel in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good lifestyle and collegial environment

      Cons

      Limited business and small office

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    5. 5.0
      Former Employee

      Great company

      Mar 14, 2021 - Valuations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Manager was kind, supportive and always strived to help

      Cons

      Quality should matter over quantity

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    6. 2.0
      Current Employee, more than 5 years

      Inside View

      Feb 27, 2021 - Director in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people but slow to change

      Cons

      Systems, time difference make communications and getting things done hard. Comp is below market. Big staff turnover

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    7. 3.0
      Former Employee, less than 1 year

      Review

      Mar 8, 2021 - Network Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good business for any employee.

      Cons

      None, this is a great company

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    8. 4.0
      Current Employee, more than 8 years

      Good

      Nov 29, 2020 - Consultant in Melbourne, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast career development if hungry

      Cons

      Silo and bad management styles

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    9. 3.0
      Former Employee

      Average Workplace

      Jan 25, 2021 - Senior Associate in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great office location, plenty of amenities nearby

      Cons

      small office, sub optimal culture

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    10. 3.0
      Current Employee

      Average

      Sep 9, 2020 - Corporate & Institutional Banking 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Has good work life balance.

      Cons

      Very slow pace, bad technology

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    Viewing 1 - 10 of 1,728 Reviews

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