National Australia Bank Reviews | Glassdoor

National Australia Bank Reviews

Updated May 19, 2017
112 reviews

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3.0
Star Star Star Star Star
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Andrew Thorburn
17 Ratings

112 Employee Reviews

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Pros
Cons
  • Regional management didnt seem to care to much for the front house employees, systems are putdated compared to other banks, work life balance hard (in 6 reviews)

  • Heavy middle management structure (in 10 reviews)

More Pros and Cons

  1. "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Neutral Outlook

    I have been working at National Australia Bank (More than 8 years)

    Pros

    great work life balance, nice people

    Cons

    no loyalty to the employees

    Advice to Management

    make decisions too quick and in many cases reverse them


  2. "Business Banking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Australia Bank full-time

    Pros

    - Great team spirit
    - Supportive managers

    Cons

    - Work is repeative
    - No clear path for professional development in Business Banking


  3. "Okay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Money, fun people, alright place to work

    Cons

    Working in the Collections Department

    Advice to Management

    Have more Tech ready


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "project analyst"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at National Australia Bank full-time (More than 5 years)

    Pros

    get a chance to work on relatively big projects . Have the opportunity to work with a wide range of people

    Cons

    sometimes decisions are made from political perspective rather than true value to customers

    Advice to Management

    Be consistent with your strategy and value for customers, and have real interest to understand the customer impact of your decisions, rather than just get it done


  6. "Customer Adviser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor
    Current Employee - Customer Advisor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at National Australia Bank full-time (More than 3 years)

    Pros

    It pays the bills. Good learning experience. Good maternity leave. Teaches you about finances and other computer skills.

    Cons

    The culture is pretty bad with management. Management is congratulated for achieving everything and the advisers are barely rewarded. They speak a big game about culture, but culture us just a word to them.

    Advice to Management

    Introduce a better culture amongst the team. Fix up the referrals and the perks. Make sure training is mandatory from managers and make sure they have some follow through.


  7. "ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at National Australia Bank full-time

    Pros

    there is support where u need it and a very welcoming environment a lot of diverse people around to mix with

    Cons

    it is very low pay for the stressful job environment. the management is just horrendous. no one knows what theyre doing

    Advice to Management

    learn to do ur job properly and actually care for ur employees instead of going off and dismissing problems and overlooking then


  8. "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good working environments is probably what's the best of this place, otherwise not much to recommend really

    Cons

    Poor people culture, and don't expect much training from the company, restructure is happening multiple times a year

    Advice to Management

    Spend less money on outsourcing and invest in your own people, outsourcing is bring bad customer experience


  9. "Plenty of opportunities, felt like a little cog"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Associate in Melbourne (Australia)
    Former Contractor - Associate in Melbourne (Australia)
    Doesn't Recommend
    Positive Outlook

    I worked at National Australia Bank as a contractor (Less than a year)

    Pros

    - Plenty of opportunities and pretty easy to move around if you are a permanent employee
    - relaxed environment and management style

    Cons

    - over time work
    - the organization is so big that you start feeling like a replaceable cog. Little individual recognition
    - some very arrogant people there
    - job highly defined and segregated
    - average to lower pay


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, very friendly people.

    Cons

    Very repetitive, can lack variety

    Advice to Management

    Probably become more flexible


  11. "Delivery Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Lead in Melbourne (Australia)
    Former Employee - Delivery Lead in Melbourne (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National Australia Bank full-time (More than 3 years)

    Pros

    Great executive leaders and colleagues.

    Cons

    highly political. Lack of investment in developing people.


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