National Australia Bank Reviews | Glassdoor

National Australia Bank Reviews

Updated August 18, 2017
401 reviews

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3.5
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Andrew Thorburn
113 Ratings

401 Employee Reviews

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Pros
  • All staff members are well taken care of in terms of engagement and work life balance (in 70 reviews)

  • Flexible working arrangement and employment benefits (in 50 reviews)

Cons
  • Regional management didnt seem to care to much for the front house employees, systems are putdated compared to other banks, work life balance hard (in 7 reviews)

  • Heavy middle management structure (in 11 reviews)

More Pros and Cons

  1. "i have been working here for 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Australia Bank part-time

    Pros

    Very good work life balance,

    Cons

    Flexi-desks can be counterproductive where team members prefer to locate away from allocated and centralised work area to get a seat with external monitor etc. Some internal departments will differ to others.
    Can lack career path and career progression structure.


  2. "business finance partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Business Partner in Sydney (Australia)
    Former Employee - Finance Business Partner in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Australia Bank full-time (Less than a year)

    Pros

    security, good pay, good conditions and benefits

    Cons

    too intrusive, too much red tape

    Advice to Management

    work life balance

  3. "finance business partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Business Partner in Sydney (Australia)
    Former Employee - Finance Business Partner in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Australia Bank full-time (More than 5 years)

    Pros

    Good environment and colleagues and employee friendly

    Cons

    bureaucracy, office politics, competitive, demanding

    Advice to Management

    work life balance


  4. "service advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good culture,nice facilities ,some benefits

    Cons

    hard job very high quit rate


  5. Helpful (1)

    "Solutions, design, architecture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Australia Bank full-time (More than 3 years)

    Pros

    Very good work life balance,

    Cons

    Flexi-desks can be counterproductive where team members prefer to locate away from allocated and centralised work area to get a seat with external monitor etc. Some internal departments will differ to others.

    Can lack career path and career progression structure.

    Lots of ideas/concepts, but not much accountability to ensure things are seen through to completion. Items can disappear into the leadership team black hole.

    Advice to Management

    Improve transparency, improve performance reviews and KPIs to ensure the process is incentivising, as peer group view is it has the opposite effect and can create disillusionment, lack of worth etc


  6. "Credit assessment officer"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at National Australia Bank full-time

    Pros

    -big bank, lots of benefits
    -easy to take leave
    -flexibal working time

    Cons

    -too much pressure
    -had to hit the target everyday
    -manangement is useless


  7. "Unpaid work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor
    Former Employee - Customer Advisor
    Doesn't Recommend

    I worked at National Australia Bank part-time

    Pros

    Large organisation and staff benefits

    Cons

    Unpaid overtime, work full time but got part time pay. Understaffed but lot of targets to meet. Many compulsory online trainings, no time during work hours, can only spend your own time after work to finish them.

    Advice to Management

    Pay staff appropriately. You want staff to be knowledgable, offer time to do those trainings instead of rushing off.

  8. "Product manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at National Australia Bank full-time

    Pros

    Good team structure . Inclusive and open

    Cons

    Low tech infrastructure with Low investment appetite


  9. "Technology"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Australia Bank full-time

    Pros

    the people you work with are great

    Cons

    the technology used are a bit behind, but it has been getting better


  10. "Great company, but poor team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Servicing Team Member in Docklands (Australia)
    Current Employee - Corporate Servicing Team Member in Docklands (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Australia Bank full-time (Less than a year)

    Pros

    Overall great company that looks after its employees with benefits, leave entitlement, R&R involvement, the people

    Cons

    Comes down to my specific department; leadership seem to have little man/woman syndrome when they feel intimidated or at threat of their own staffs success or talents and skills.

    Advice to Management

    My advice and cons are very department specific: Stop taking negative feedback during employee surveys as a personal attack. Learn that they are the medium and voice of your employees and actively find the root cause of why people feel that way. Don't blame culture on one sole influencer of your department as negative behaviour. Stop making excuses to defend the culture/environment or your leadership team. Listen to your people and watch out for bureaucracy - my own TL was incredibly spiteful and would report on bad behaviour of any of my current and ex-colleagues based on rumours or talk or when they feel threatened. Look after your skilled/staff with talent or they will continue to go...


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