National Auto Care Reviews | Glassdoor

National Auto Care Reviews

Updated October 27, 2017
9 reviews

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4.1
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Tony Wanderon
5 Ratings

Employee Reviews

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  1. Helpful (3)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ponte Vedra, FL
    Current Employee - Anonymous Employee in Ponte Vedra, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Auto Care full-time (More than a year)

    Pros

    A company with intense passion for serving it's customers ... Agents, Dealers and Consumers
    Flexible, agile and innovative approach to solutions
    A focused and fun environment - work hard but have fun
    Our internal teams really strive to support one another

    Cons

    This is a good problem ... rapid growth causing regular review of priorities

    Advice to Management

    As you continue to grow, stay relentlessly focused on your stakeholders: Customers, Employees and Community


  2. "Emphasis on Training and Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Auto Care full-time

    Pros

    National Auto Care is a growing company that places importance on promoting employees from within and making sure everyone has the skills to do their job. If you show interest in learning something new, they will help! They have a great tuition reimbursement program and give their employees the tools they need to succeed.

    Cons

    I truly can't think of anything, I'm happy here!

  3. Helpful (3)

    "Disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Auto Care as a contractor

    Pros

    Generous PTO and retirement benefits.

    Cons

    The most disorganized place I have ever worked. Coordinating with the other office in Florida is a DISASTER. Favoritism runs deep in this company. Pay is low for the job with no bonus compensation. Very set in archaic ways.

    Advice to Management

    Hire forward thinkers. Give employees clear cut directions and job duties and things will flow smoother.

    National Auto Care Response

    Oct 12, 2017 – ceo

    How is it that a contractor expects to get PTO or a bonus when they do not work for the company? Glad this contractor is not part of our company any longer!


  4. Helpful (3)

    "Flexible, Fun, and Family-Oriented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westerville, OH
    Current Employee - Anonymous Employee in Westerville, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Auto Care full-time (More than a year)

    Pros

    I would say NAC is definitely a place where you get out of it what you put into it…meaning if you walk in, keep your head down, don’t engage anyone, do your job and leave, that’s fine, but you’re not getting the true experience of what makes NAC unique! It is a very family-oriented atmosphere, very flexible and truly a fun place to work. They are growing and so everyone is busy, but it’s a good kind of busy—more people are being hired and processes are being streamlined. NAC also places importance on promoting from within, I think in the last 3 months probably 6-7 people have been promoted. I started out part-time, was promoted to full-time, and am now in a position that completely aligns with my career goals. I didn’t even know what a GAP waiver was before I started working here, and that was fine. I started working here because I enjoyed the people I met and I enjoyed the atmosphere of the office. There is an enormous variety of people working here, people who started 15 years ago and people who started last week, and there is always someone willing to answer your questions as you are learning. Also, there is a great tuition reimbursement program and benefits start on your first day.

    Cons

    Everyone is spread out, so there are not regular employee events, but the ones we do have are very fun! (Obviously this isn't something NAC could do anything about)


  5. Helpful (2)

    "Many opportunities for growth with family focused company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westerville, OH
    Current Employee - Anonymous Employee in Westerville, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Auto Care full-time (More than 10 years)

    Pros

    Company provides many opportunities for growth within the organization. Great tuition reimbursement and benefit programs. Company really believes in their employees.

    Cons

    With the increase in personnel, space has become a scarce commodity in both locations. Construction has begun though, to maximize space and accommodate all employees.


  6. Helpful (1)

    "Great potential..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at National Auto Care full-time

    Pros

    Challenging work with great coworkers.

    Cons

    Very unorganized. Very low pay for the job. Not very professional, just on the verge of being sketchy.


  7. Helpful (2)

    "Great company on the rise"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Auto Care full-time

    Pros

    Great work environment
    401k match up too 100%
    Inclusive leadership

    Cons

    Some of the systems we use are a little behind the times, but company is investing in upgrading them all.

    Advice to Management

    Keep the family environment no matter how big we become..

  8. Helpful (2)

    "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at National Auto Care full-time

    Pros

    Good work environment, accommodating, not micromanaged

    Cons

    Limited advancement opportunists for an Adjuster


  9. Helpful (2)

    "Great people and opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Westerville, OH
    Current Employee - Manager in Westerville, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Auto Care full-time (Less than a year)

    Pros

    - Small company, but on a realistic, but agressive growth track
    - Promotes from within regularly
    - Pay is a little above market average
    - Benefits are good, AND START ON DAY ONE!
    - Aggressive 401k match based on company sales.

    Cons

    Because the company is growing very fast, it can be a bit of a whirlwind, but management makes every attempt to offer training as well as "decompression" events.