National Car Rental Reviews | Glassdoor

National Car Rental Reviews

Updated June 4, 2017
88 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
National Car Rental President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
26 Ratings

88 Employee Reviews

Sort: Popular Rating Date

Pros
  • Driving new cars, most time Out off branch (in 6 reviews)

  • Great benefits package, great people to work with, and could be a great career move in any stage of life (in 4 reviews)

Cons
  • The only thing I can really say is to pay tenured employees their worth for all the years of hard work they have put forth (in 4 reviews)

  • The managers do not need to have worked the jobs they are managing over, only have to have a college degree with no specification (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "FT Return Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Club Associate in Jamaica, NY
    Current Employee - Club Associate in Jamaica, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Car Rental full-time (More than 3 years)

    Pros

    Excellent Customer Service great staff and great professionalism great training staff very good knowledge of work

    Cons

    lack of staff waiting period can be a little steady but otherwise great.

    Advice to Management

    keep up the good work.

    National Car Rental Response

    Jun 9, 2017 – Manager: Employer Brand

    Thanks for the great review! We appreciate all you do for our customers!


  2. "Overall decent job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bwi Airport, MD
    Former Employee - Anonymous Employee in Bwi Airport, MD

    I worked at National Car Rental full-time

    Pros

    Good opportunity for growth within company. Great launch for career.

    Cons

    Did not allow employees to enter Management Trainee program without a degree.

    National Car Rental Response

    Jun 9, 2017 – Manager: Employer Brand

    Thanks for the review!

  3. "Great benefits. Location! Location! Location!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rental Sales Agent in Charleston, SC
    Former Employee - Rental Sales Agent in Charleston, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National Car Rental full-time (More than 5 years)

    Pros

    Great benefits. Decent pay depending on job. Nice incentives. Unlimited income potential. Company paid uniforms. Flexible scheduling. Great employees. Quarterly performance recognition.

    Cons

    Depending on the location and management this could be an ideal job. Since being bought out by Enterprise the culture of the company has changed drastically. Totally numbers driven with no regard to customer or employee satisfaction. Definitely a good job to get from point A to point B but don't plan on a career unless you are a 20 something year old ready and willing to drink the Kool-Aid

    Advice to Management

    Value employees more and genuinely listen to those on the form lines.

    National Car Rental Response

    Jun 9, 2017 – Manager: Employer Brand

    Thanks for the advice. We always aim to put our employees first, so we're sorry that you didn't have this experience. Good luck in your current endeavors!


  4. "Wonderful Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shuttle Driver in Los Angeles, CA
    Current Employee - Shuttle Driver in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at National Car Rental full-time (Less than a year)

    Pros

    Benefits, bonuses, tips, steady work, extra work, & don't over work you. Good company moral. Tons of uniforms.

    Cons

    I don't have any complaints.

    Advice to Management

    Just stay as pleasant to us as you were when you brought us in. Thanks.


  5. "Great company and people, not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mobile, AL
    Former Employee - Anonymous Employee in Mobile, AL
    Recommends

    I worked at National Car Rental full-time (More than 3 years)

    Pros

    great people and networking; family environment.

    Cons

    rental agents must take the responsibility of all other positions.

    Advice to Management

    improve management of car availability and raise expectations of car preps and drivers. create advancement opportunities for National and Alamo.


  6. "job"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Exit Booth Agent in John F Kennedy Airport, NY
    Current Employee - Exit Booth Agent in John F Kennedy Airport, NY
    Recommends
    Negative Outlook

    Pros

    great environment to work at get to experience all different types of people
    can get over time anytime you want
    management is a big help they work with you no matter what room to grow
    have your own work space nice little booth
    dont have to be bothered with managers on your back
    basically like a little family

    Cons

    pay can be a little more
    customer service has to be excellent to get extra bonus
    some managers can be annoying at times


  7. Helpful (1)

    "Going nowhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Agent in Airport Drive, MO
    Current Employee - Rental Agent in Airport Drive, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at National Car Rental full-time

    Pros

    Work with some great hard working rental agents. The airport environment is enjoyable and a great way to network and hopefully find something better.

    Cons

    Work twice as hard as Enterprise employees, doing almost 3 times as many rentals at the airport. We are working all three brands Alamo and National and Enterprise but Enterprise employees only do themselves. National agents dont get paid enough, and we watch as Enterprise employees get raises every 6 months. We will never be able to move up for this company because there is nothing to move up to. Have been working here for over 10 years and have gotten a 25 cent raise. We are here to pad Enterprise managers pockets. Crappy way to treat hard working employees. Very sad.

    Advice to Management

    Take care of your employees.

  8. "Greeter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    Pros

    Fast Paced cool work environment

    Cons

    none dont change a thing

    Advice to Management

    none continue doing a great job


  9. "Good Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Greeter in Denver, CO
    Former Employee - Seasonal Greeter in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National Car Rental (Less than a year)

    Pros

    Good opportunity for OT. Managers were great, and as long as you have a good work ethic, things run pretty smoothly.

    Cons

    Hot during the summer. You're working around asphalt and hot metal a lot.

    Advice to Management

    Communication between managers and different shifts makes life a lot easier for everyone underneath.


  10. "Cool company. Cool management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Dallas, TX
    Current Employee - Maintenance Technician in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at National Car Rental full-time (More than 5 years)

    Pros

    Company is very understanding especially for tenured employees who have been there through thick & thin. More companies should reward loyalty.

    Cons

    None. The only thing I can really say is to pay tenured employees their worth for all the years of hard work they have put forth.

    Advice to Management

    None. Management is very understanding


Showing 88 of 88 reviews
Reset Filters