National Center for Missing & Exploited Children Reviews | Glassdoor

National Center for Missing & Exploited Children Reviews

Updated January 23, 2017
29 reviews

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Full-time Part-time

3.3
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John F. Clark
7 Ratings

29 Employee Reviews

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  1. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at National Center for Missing & Exploited Children full-time

    Pros

    Important mission, great staff who are there for the right reasons.

    Cons

    Limited growth and pay for the area


  2. Helpful (1)

    "Call center Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at National Center for Missing & Exploited Children full-time (More than 3 years)

    Pros

    This was a great nonprofit where I learned from the ground up on how law enforcement, government agencies and local agencies deal with missing and exploited children.

    Cons

    Management is poor and there system of checks and balances. Poor HR personnel and lack of incentives for employees.

    Advice to Management

    Just because people have been in their position for several years does not always mean they are doing a good job. Have more open communication with employees and actually take their accusations seriously when it comes to problems with management.


  3. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Alexandria, VA
    Former Employee - Project Manager in Alexandria, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Center for Missing & Exploited Children (More than a year)

    Pros

    work life balance, flexible work hours

    Cons

    Compensation is below market rate


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  5. "Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    OT, Flexible Hours, Good Staff

    Cons

    Busy workday. Strict Rules


  6. Helpful (1)

    "Great mission, so-so organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Working for a good cause, doing something meaningful, great HR staff, good pay for non-profit sector, good benefits

    Cons

    Limited opportunity for growth, limited parking options and increasing costs for it, uneven distribution of workload, low morale

    Advice to Management

    The organizational structure needs a serious makeover. There's a lot of dysfunction. Some teams get zero respect and are looked down on by "higher level" teams, yet they easily do double the work of the same skill level. New CEO seemed great and can hopefully make some positive changes. Mid to upper level management is out of touch with regular employees and their concerns.


  7. "call center specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Center for Missing & Exploited Children full-time (More than a year)

    Pros

    all for a good cause

    Cons

    i haven't had any issues of as now, friendly


  8. Helpful (1)

    "Internship with ICMEC"

    Star Star Star Star Star
    Former Employee - Intern in Alexandria, VA
    Former Employee - Intern in Alexandria, VA
    Recommends

    Pros

    I loved the mission of the organization and dedication of its staff. Hours were flexible - employees could choose when to come and when to leave. Some people worked between 7 am -3 pm, others 9 am -5pm. The staff is very kind and encouraging towards interns.

    Cons

    Very little supervision during my internship. I did not learn much. Little opportunities for networking, meeting people and learning.


  9. Helpful (1)

    "Good benefits but personnel issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alexandria, VA
    Current Employee - Anonymous Employee in Alexandria, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at National Center for Missing & Exploited Children full-time (More than 3 years)

    Pros

    Awesome mission and lots of great, hard working people who want to help children. Great benefits at a reasonable cost. Good leave and telework policies.

    Cons

    Definite personnel issues. Employees who have worked there for far too long and should have been let go for gross incompetence but NCMEC is afraid to fire them because they don't want to get sued. Also some definite favoritism in certain departments - hiring of relatives of board members

    Advice to Management

    Board has too tight of a control on everything - replace long-time board members who oppose any change so the people that have good ideas can help the center move forward instead of stagnating


  10. "Great place for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Alexandria, VA
    Current Employee - Senior Analyst in Alexandria, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Center for Missing & Exploited Children (More than 5 years)

    Pros

    The mission is top notch and the people are all fantastic. It's a second family! Flexible work hours and great benefits. Leadership cares about their people.

    Cons

    It's a nonprofit so salaries are low. No pension but they do put 7% of my salary into a retirement fund.

    Advice to Management

    Give a cost of living adjustment. It's been too long.


  11. Helpful (1)

    "For a Great Cause!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National Center for Missing & Exploited Children full-time (More than 10 years)

    Pros

    Good healthcare, great cause, great location. You get to feel good about what you do. They're near both the metro and bikeshares.

    Cons

    Low pay, talent retention issues. Too many people are stretched too thin, which affects all aspects of the job, regardless of the title.

    Advice to Management

    Not everyone is replaceable, especially when you don't have the resources to find and attract replacements! More would get done if NCMEC wasn't so consistently losing its top talent.



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