National Church Residences Reviews | Glassdoor

National Church Residences Reviews

Updated March 5, 2017
58 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Mark Ricketts
12 Ratings

58 Employee Reviews

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Pros
  • This Company cares about it's employees (in 2 reviews)

  • People seem to genuinely care about the work they do work (in 2 reviews)

Cons
  • It is all about who you know and making upper management look good (in 5 reviews)

  • The pay is great but it would be nice to get a raise from time to time (in 2 reviews)

More Pros and Cons

  1. "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at National Church Residences part-time (Less than a year)

    Pros

    Paycheck, paid time off, helping others

    Cons

    Rigid, lower than average compensation, poor communication


  2. "Happy here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at National Church Residences full-time

    Pros

    Great pay scale. Great benefits. Truly living the mission of senior care and nursing care.

    Cons

    Growing pains... But working to make it better

    Advice to Management

    Keep supporting the communities.


  3. "Property Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager
    Current Employee - Property Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent, clean properties. Average pay.

    Cons

    Minimal training. Understaffed. They do not consider the differences in properties, i.e., new versus old that require more upkeep. All of their procedures are outdated. They care more about making their reports look good than they do about making sure their managers have what they need to be successful, yet the managers are still held to higher standards. Do not pay bills on time because of their outdated system. Vendors are constantly cutting off services due to non-payment.

    Advice to Management

    Hire a floater who can assist properties that need help catching up, especially when hiring a new manager who is taking over a property that is behind everything. Offer training where questions can be asked/answered regarding specific property types. Listen to your managers when they ask for help or have ideas on ways to do things better and more efficiently.


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  5. "Site Lead / Front Desk Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I love the residents here and the mission of National Church Residents. Although it can get busy at times, I enjoy the pace working at the front desk. The office area includes a private restroom, microwave, and mini fridge. I rarely need to leave it.

    Cons

    The copy/fax machine is down the hall. Especially difficult when monitoring both buildings at once.
    Being on call 24/7


  6. "Bristol Village"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - STNA in Waverly, OH
    Current Employee - STNA in Waverly, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at National Church Residences full-time

    Pros

    My bosses are awesome!! The enthusiasm and efforts are above and beyond everyone works as a team to give out residences the best care possible.

    Cons

    I don't have any complaints. Not many CNAs stay long

    Advice to Management

    Keep up the great work!!


  7. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Coordinator in Clinton, MS
    Current Employee - Service Coordinator in Clinton, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Church Residences full-time (More than 3 years)

    Pros

    Offer great training opportunities, and events for employees to take part in. They also pay a very decent salary.

    Cons

    If you don't work for them directly, but rather another management company, you miss out on alot of opportunities, and events that the company hosts, along with opportunities for advancement.

    Advice to Management

    Check on staff's needs more often.


  8. "Service Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Coordinator in Dayton, OH
    Current Employee - Service Coordinator in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Church Residences part-time (More than 5 years)

    Pros

    Love the autonomy tha goes along with this position.

    Cons

    Keepin up with th new assessment program detracts from the time spent with the clients.


  9. Helpful (1)

    "Great organization to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Coordinator
    Current Employee - Service Coordinator
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    -Company has great values and values people
    supervision is relaxed

    Cons

    The pay is great but it would be nice to get a raise from time to time.

    Advice to Management

    Pay increases.....please!!!


  10. "Service Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Coordinator in Virginia (South Africa)
    Former Employee - Service Coordinator in Virginia (South Africa)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many training and webinar opportunities, Quality Assurance is very supportive in providing steps through new situations. My supervisor was awesome, supportive and always available if I needed to speak with her (which was not much because I never had any issues with the company/job). The service coordination program is very helpful to the residents, so you feel like you are making an impact. I personally think the company cares about their employees. They are constantly making improvements to their documenting format and case management system/protocol which was great because they made those changes based on service coordinator feedback. The schedule was flexible in terms of taking time for doctor's visits and good vacation benefits. The position also provides a lot of useful experience and transferable skills as you continue your career in the human service field.

    Cons

    I was a contract employee on a property not owned by NCR, so I work a lot by myself. But some people may enjoy that more than I did. Otherwise, no cons.

    Advice to Management

    None, I think management is going a great job. I never had a problem. My supervisor and Quality Assurance manager were great, they always helped if I had an issue. I think my training was great and I think evaluations were fair and consistent.


  11. Helpful (3)

    "Very Happy Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Upper Arlington, OH
    Current Employee - Anonymous Employee in Upper Arlington, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Church Residences full-time (More than 3 years)

    Pros

    I have worked at the corporate office for almost 4 years, and I interact with the senior leadership daily. They are compassionate, driven people who genuinely care about the well-being of the company and its employees. They encourage staff to learn new skills and grow, and care about keeping talented people within the company.

    Cons

    The salaries may not be competitive with other organizations. They're a non-profit group, so they care about the mission, not about the money. They are trying hard to take care of employees with salary and benefits, but they can only do so much working in affordable housing and depending on government funding.



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