National Counseling Group Reviews | Glassdoor

National Counseling Group Reviews

Updated September 8, 2017
54 reviews

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3.5
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Francis A. Viera Jr.
33 Ratings

54 Employee Reviews

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Pros
  • LPC supervision available, flexible schedule, very rewarding work, training and support available (in 6 reviews)

  • Flexible schedule, good benefits, great management, awesome coworkers, family atmosphere and fun (in 3 reviews)

Cons
  • Can easily get burnt out of dont keep work/life balance (in 4 reviews)

  • Beware of personal life balance (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place- do not believe the negative comments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Counseling Group full-time (More than 3 years)

    Pros

    I received great supervision, the focus on outcomes and quality was encouraging to see, many other companies I have worked at do not care about the clients. I am moving out of the area, but otherwise I would stay.

    Cons

    The work is hard, but I knew that as this is my choice of professions

    Advice to Management

    Keep it up.

    National Counseling Group Response

    Sep 11, 2017 – Sr. HR Business Partner

    Thank you very much for taking the time to post your feedback on your work experience with ncgCARE. We appreciate the encouragement and will share with our management team. We wish you the best... More


  2. "Work somewhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Counseling Group full-time

    Pros

    Electronic progress note completion & reload learning

    Cons

    Poor leadership and always adding paperwork to make the counselors job difficult. Went from salary to hourly & hourly rate is not worth of employee talent, knowledge, skill & abilities.

    Advice to Management

    Get new directors. Support the counselors. Make the job easier not more difficult.

    National Counseling Group Response

    Aug 28, 2017 – Sr. HR Business Partner

    Thank you for your candid feedback. The required electronic documentation required for treating Behavioral Health recipients is quite demanding. However ncgCARE's leadership is always looking for... More

  3. "Lots of promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Therapist in Richmond, VA
    Former Employee - Program Therapist in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Counseling Group full-time (More than a year)

    Pros

    Salary higher then similar companies

    Cons

    Company has way of making you believe you have hit the jackpot as far as counseling positions go. You are treated to catered lunches during training, given free 'swag', told you can own a car paid for by company.....then you find how it's a 'good 'ol boy' mentality. Unless you like politics and don't really care about children in your care (who have already experienced traumatic events such as physical and sexual abuse) but just want to get the numbers up, then this is the place for you. Unethical practices abound.

    Advice to Management

    Won't do any good.

    National Counseling Group Response

    Sep 11, 2017 – Sr. HR Business Partner

    ncgCARE takes all employee feedback seriously - good or bad and we hope you also took advantage of our invitation to complete an exit interview. Thank you for taking the time to express your... More


  4. "Great Company so far!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Counseling Group full-time

    Pros

    Excellent benefits, friendly staff, focused on the health of workers, great communication, useful trainings, opportunities to grow, diverse client population (awesome if you are still trying to figure out what population you prefer to work with!), low required hours but ability to take on extra hours as wanted

    Cons

    scheduling directly with clients so they can be unpredictable and ask for inconvenient times to meet

    Advice to Management

    Keep on keeping on! It's only been a few weeks but it's been great! I love the atmosphere and attitude. I've felt welcomed!

    National Counseling Group Response

    Aug 28, 2017 – Sr. HR Business Partner

    Thank you for the positive and constructive feedback & Welcome to ncgCARE! We welcome your continuous feedback as a team member so please do not hesitate to respond to our monthly team member... More


  5. "Therapeutic Day Treatment Counselor (TDT)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TDT, IIH in Winchester, VA
    Current Employee - TDT, IIH in Winchester, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Counseling Group full-time (More than a year)

    Pros

    Well established and respected company throughout the state. Plenty of opportunities within the company, options for expansion. Can be a dual-job holder to earn extra money. Although it is a Medicaid funded program, there is a promised based salary provided, with opportunity to earn incentive pay. Great working in the school system, because you work on their schedule. You can have the option to be paid over a 10 month or 12 month period (to receive pay over unworked summer months).

    Cons

    NCG is a for-profit agency. Very much like a business at times rather than a human service agency.


  6. "Encouraging, supportive work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Based Counselor in Charlottesville, VA
    Current Employee - Community Based Counselor in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Counseling Group full-time (More than a year)

    Pros

    Supervisors and colleagues are supportive, caring and encouraging. The agency provides an atmosphere that encourages both professional and personal growth. There is a high level of integrity and a genuine focus on providing quality care to clients. Effort is rewarded not only monetarily but also through expressions of appreciation and recognition.

    Cons

    I can't think of any cons.

    Advice to Management

    Keep doing what you're doing, offering support and encouragement while challenging staff to continue to grow both personally and professionally.

    National Counseling Group Response

    Aug 28, 2017 – Sr. HR Business Partner

    Thank you for the constructive feedback & taking the time to let us know how we are doing as your employer. It's good to hear that we are still meeting your expectations since you joined the ncgCARE... More


  7. "Call the better Business People"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at National Counseling Group full-time

    Pros

    Not one thing these guys suck

    Cons

    Incompetent, dishonest, and mean
    Worst Group of People I have ever worked with and I have 30 years of experience. They are dishonest, arrogant, incompetent. I would not let these people watch my dog for the afternoon. Stay far aw

    Advice to Management

    Wake up...do exit interviews..you have no idea what is going on or maybe you do. Worst place I have ever seen and clients agree.

    National Counseling Group Response

    Aug 28, 2017 – Sr. HR Business Partner

    It is our standard practice to offer / invite team members to participate in an exit interview and we obviously missed an opportunity to resolve some outstanding issues. We would like to extend an... More

  8. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Counseling Group full-time (More than 10 years)

    Pros

    - Committed to employees
    - Dedicated to serving clients
    - Provides excellent customer service
    - Promotes from within
    - Provides supportive supervision
    - Fosters professional development
    - Friendly co-workers
    - Growing organization
    - Ethical

    Cons

    For some, the hours in which services are provided can be challenging - afternoons, evenings, and weekends. Others appreciate that schedule flexibility. Some also find frequent driving to be challenging, but others enjoy that time "outdoors" and the break it provides between seeing clients.


  9. "Community Based Counselor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great teamwork and supervision.

    Cons

    You have to be great at time management or you will be working crazy hours.


  10. Helpful (2)

    "You will learn a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Supervisor in Charlottesville, VA
    Current Employee - Clinical Supervisor in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Counseling Group full-time (More than 5 years)

    Pros

    I learned a lot about home and community based counseling as a Community Based Counselor. I practiced and honed and refined the skills I learned in school and applied them to real life situations. The best thing I learned is that, oftentimes, what you learn in school does not apply AT ALL to the real world. You may go to a session at a client's home and have a plan of what to work with him/her on, and need to change it up completely upon arrival because of a crisis they're experiencing.
    I was then promoted to Clinical Supervisor (they promote from within a lot) and learned a lot about being a leader. It's a tough job, but it is so fulfilling at the end of each day to know I made a difference.

    Cons

    Very stressful at times; expensive health care plan

    Advice to Management

    Keep on doing what you're doing


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