National Counseling Group Reviews | Glassdoor

National Counseling Group Reviews

Updated February 6, 2017
39 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Francis A. Viera Jr.
22 Ratings

39 Employee Reviews

Sort: Popular Rating Date

  1. "Intensive In-Home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at National Counseling Group full-time (More than 5 years)

    Pros

    Room for growth, good compensation, and networking opportunities

    Cons

    Beware of personal life balance. Self-care is vital in human services.


  2. "Absolutely Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management. Good benefits. Very Rewarding.

    Cons

    There wasn't really anything bad about the company.

    National Counseling Group Response

    Feb 6, 2017 – VP of HR

    Thank you for the wonderful review. We work really hard to be the "great place to work" that you mentioned!


  3. "Therapeutic Day Treatment and Community Based Counselor II"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Counseling Group full-time

    Pros

    More than enough clients for a case load.

    Cons

    Management doesn't always follow through.

    Advice to Management

    Look more at the work an employee actually has to do compared to what you ask them to do. Many times we are working harder than the numbers/paperwork shows.

    National Counseling Group Response

    Jan 31, 2017 – VP of HR

    Thank you very much for your review! I can see that you have experienced different opportunities in Therapeutic Day Treatment and Community Based Counseling here at National Counseling Group. That ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Manassas, VA
    Current Employee - Management in Manassas, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Counseling Group full-time (More than a year)

    Pros

    The company has some positives. Depending on site great supervisors. Have the ability to be promoted. Great training opportunities within the company

    Cons

    Long hours , minimal acknowledgement of supervisors hard work. Burnout can happen quickly. Sometimes more of an emphasis on making money then clients

    Advice to Management

    Be more understanding of supervisor duties

    National Counseling Group Response

    Jan 31, 2017 – VP of HR

    It is great to hear from our management team, so thank you for your review. We appreciate the positives you mentioned, not the least of which is the opportunity for growth and promotion within the ... More


  6. "Not Worth The Write up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    🤔🤔🤔🤔(I got nothing....still...Nothing)

    Nothing, nothing, nothing,

    Cons

    -unstable, very stressful
    -They have favorites (If you're not one of them beware)
    -management is all over the place
    - They want you to be a taxi service
    -They expect you to be a people pleaser to the clients
    -on one hand they say "set boundaries" and on the other hand when you do and they (clients) call the office on you, you're the bad guy
    - they are always changing SOMETHING
    -unrealistic expectations
    -one week you have 50 hrs, the next maybe 20
    -They don't care about the workers AT ALL!!!
    RUN!! DON'T WORK HERE!!!

    Advice to Management

    Be cohesive. Make the worker's job easier, not harder. Be more supportive instead of taking a client's word and running with it. You can always get a client, but good worker's are hard to come by. (This explains burn out and turn over)Do effective trainings. Stop being contradictive.

    National Counseling Group Response

    Feb 6, 2017 – VP of HR

    Thank you for your feedback. While we don't want to see employees unhappy, we also acknowledge that sometimes this happens, and feedback is one way we can make things better. We strive very hard to ... More


  7. "Great place to grow as a clinician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    NCG is an agency that truly cares about the people they serve and wants to improve lives. The management team is ethical and supportive of staff--as working in home can feel isolating at times. There's a clear intention to keep people connected and create a positive culture.

    Cons

    This work can be challenging at times and requires flexibility and to work evenings/weekends.

    National Counseling Group Response

    Jan 31, 2017 – VP of HR

    Thank you for the positive review. You hit on some great points about work here: challenging, rewarding, ethical, and supportive. These are just a few of the things that make our team's experience ... More


  8. "Beware of the "Bait and Switch""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at National Counseling Group full-time

    Pros

    You will have the freedom to make your own schedule. The work with children and families is rewarding.

    Cons

    Frequent client cancellations will impact your paycheck. Poor supervision. Their only concern to getting money from Medicaid and not true client care. They make promises at the interview that they will not make good on. There are frequent changes in compensation. The pay is pretty low for the level of education held by most staff.

    Advice to Management

    Please provide training to your supervisors on interpersonal skills, leadership, and cultural competence. Additionally, find ways to design a compensation package that encourages employees to stay for a long time.

    National Counseling Group Response

    Jan 31, 2017 – VP of HR

    Thank you very much for the blunt review. Even hard criticism helps us to improve. Our Mission, “To Improve Lives” is at the core of all we do and although our work is at times difficult, as you ... More


  9. "this company listens to its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    LPC supervision available, flexible schedule, very rewarding work, training and support available

    Cons

    will have to work later afternoons and sometimes nights and weekends in a CBC role


  10. Helpful (1)

    "NCG Counselor Role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Based Counselor in Richmond, VA
    Current Employee - Community Based Counselor in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Counseling Group (More than 5 years)

    Pros

    Friendly work environment, client centered practices, licensure supervision, diversity of programs, ethical practices, focus on well being of counselors, mentorship

    Cons

    Few opportunities to move up in the company, no education reimbursement, no maternity leave, high healthcare premiums, salary cap on raises

    Advice to Management

    Greater focus on benefits to longterm dedicated counselors

    National Counseling Group Response

    Jan 31, 2017 – VP of HR

    Thank you very much for your positive review! You mentioned a few points that are so important to us: we are client centered, we provide free licensure supervision, we give you the opportunity to ... More


  11. "Time with NCG"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Supervisor in Fredericksburg, VA
    Current Employee - Clinical Supervisor in Fredericksburg, VA
    Recommends
    Positive Outlook

    I have been working at National Counseling Group full-time (More than 3 years)

    Pros

    Forward thinking, progressive, compassionate, dedicated

    Cons

    At the mercy of Medicaid

    Advice to Management

    Keep finding ways to advance and expand. I've seen the benefit of efforts to grow and the impact it has had to provide the best possible care to current and future clients.



Showing 39 of 40 reviews
Reset Filters