National Debt Relief Client Success Representative Reviews
Updated Jun 15, 2022
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Found 32 of over 817 reviews
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Ratings by Demographics
This rating reflects the overall rating of National Debt Relief and is not affected by filters.
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- Former Employee, more than 1 year★★★★★
Pros
Great management, extensive training, great pay, benefits, just all around great place to work.
Cons
None, absolutely none I can't think of anything negative.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Pay if fine, work remote, can't think of anything else
Cons
Constantly busy. Calls ranging from 5 minutes to 30 minutes. Typical irate clients. You'll be on calls from start to end of day. Feels endless and after a while it becomes overwhelming. If you take a moment to breathe and its not your break time then someone will remind you that you have to get back to work.
- Current Employee, more than 3 years★★★★★
Pros
It's always a pleasure to work for a company that rewards its employees so well. By focusing on our skill sets and keeping us informed (in terms of performance) at all times, NDR strives to find innovative technology and upgrades that assist us in doing our jobs more efficiently. Furthermore, NDR did a fantastic job of transitioning their staff to remote working.
Cons
The job involves a lot of stress. Dealing with money can always put customers on edge when it comes to customer service.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
NDR protected its employees well despite the challenges that happened during the pandemic. Employees are appreciated and rewarded for their efforts. Even during the pandemic, the company has maintained its family-oriented environment. They are an example of what they preach!
Cons
As you learn many things, it's important to remain motivated.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
The fact that we went remote and so quickly during a pandemic is wonderful. We were able to go remote quickly and smoothly. As a remote team, I believe we're able to work with people that we weren't able to before, and all departments agree with me.
Cons
I cannot think of any cons right now. I've enjoyed the experience so far.
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Base hourly plus commission based on metrics. Remote work is available for most states.
Cons
Base pay could be far greater due to current inflation.
- Current Employee, less than 1 year★★★★★
Pros
Great pay, Great bonuses. Great team and management.
Cons
Needs more vacations. Maybe better insurance coverage.
- Current Employee, more than 1 year★★★★★
Pros
The pay is competitive Decent bonus structure Benefits are fine Certain team leads are good
Cons
The structure of the debt program in general is very complicated
- Current Employee★★★★★
Pros
Work from home, nice coworkers
Cons
Boring/tedious work, struck guidelines to follow by management
- Current Employee, less than 1 year★★★★★
Pros
Awesome training and continued support. Great pay and benefits. Fun work environment. Feel like family from day one! You get to feel good about the work you do helping others.
Cons
I wouldn't call them cons but the nature of the business. Some calls can be emotionally draining.
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