National Debt Relief Reviews

Pros

Good leadership, great benefits...even better team members. a real open door policy. If i ever have a concern, or just wanted to talk i was always able to walk right into upper management to voice my concerns. A genuine concern for the clients we serve.

Cons

fast paced environment... changes can happen very quickly.

Pros

good 'open door' policy, management has been great as far as accessibility. Management is always open for constructive feedback. great bonuses structure the company itself has had a great adaptability to changes given the current situation. flexibility on schedules. Monthly / weekly incentives promoted by TL's.

Cons

current lack of parking spots, however great location.

Pros

Great Bonuses, Customer Driven, You are given the tools to exceed, You can bonus just by being good at your job, Help is always given, Company truly wants you to succeed, Wonderful hours, Ample potential/opportunity for promotion within company

Cons

Parking is terrible, small site limited spaces. Management not always on the same page, can lead to different answers for the same question. Departments are starting to blend together, though they are very different

Pros

As an employee I feel very well taken care of. The pay is very competitive. When we were at the office we get breakfast every Friday morning. There are potlucks from time to time. During the pandemic, we prepared to move from our office to work-from-home in 48 hours and transitioned everyone out of the office in the next 48. It certainly took time to adjust but procedures were put in place and we were able to set up our work stations right away. One thing they don't skim on is celebrating success. The bonus structures rewords those who works hard towards metric goals. Management team is always supportive. They have an opening door policy and they are always asking if we need anything and seeking feed back to improve on things. We have regular team meetings and round tables. This is a great place to be, definitely a Great Place to Work!

Cons

The job itself can be mundane, sometimes we have to deal with clients who are upset, but it is very rewarding knowing you are helping someone getting one step closer to financial freedom one call at a time.

Pros

The pay is above average. You meet some people with the same vision. With the Right looks, easy promotion.

Cons

Management feedback is taken as an attack, feedback is NOT well received by managers and/or supervisors; they instead try to belittle hou and take NO ownership to internal issues. Speaking your mind WILL make you a target. Team leads have completely lost the customer service skills that got them promoted, with that, any of your concerns are shoved to the side with NO empathy ("it's the policy" & "it's just the way it is" are common things you hear them say. Promotions reward the boot licker: certain people you see, shamelessly spending a large portion of the say in managers' offices bickering or being sweet-talked get insta promoted. Tenure is rarely rewarded, and when done so, your career path is greatly shortened.

Pros

Great compensation and benefits, teamwork, opportunities for growth.

Cons

The company could do a bit better with communication.

Pros

management cares about clients and employees. based in nyc the company has taken extraordinary measures to keep us all safe while still providing the best possible service to our clients and keeping the business running. thank you!

Cons

in the last 3 months management has really proven to go above and beyond in all areas