National Debt Relief Reviews | Glassdoor

National Debt Relief Reviews

Updated September 18, 2018
229 reviews

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4.1
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Daniel Tilipman
157 Ratings

229 Employee Reviews

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Pros
  • "I changed careers to come work for National Debt Relief about 1 year ago, and I am incredibly impressed with the culture" (in 23 reviews)

  • "I really enjoy coming to work every day since its a great work environment where everyone is like one big family" (in 30 reviews)

Cons
  • "If you aren't accustomed to long hours, it may be an issue" (in 19 reviews)

  • "Work/life balance can be a bit challenging at times" (in 6 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time

    Pros

    Great benefits and no commission cap, the skys the limt- there’s room to grow

    Cons

    Sometimes maybe longer hours but in sales you get out what you put into

    National Debt Relief Response

    Sep 17, 2018 – Marketing Copywriter

    Thank you for leaving feedback today, and we're glad to hear that you've been enjoying your time here. We appreciate the dedication you've shown by putting in the time to help us grow as a company... More


  2. "Excellent place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Team Lead in New York, NY
    Current Employee - Sales Team Lead in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time (More than a year)

    Pros

    - A fast-paced competitive environment
    -Great coworkers who care about your success
    -Great opportunity for advancement
    - The compensation is very good and rewards hard work
    - Flexible hours particularly if you would like to work in the evening
    - The satisfaction in helping someone in need

    Cons

    - The interactions with the clients can sometimes be tedious

    Advice to Management

    - Continue to encourage employees to grow within the company and continue to have a performance-based culture.

    National Debt Relief Response

    Sep 17, 2018 – Marketing Copywriter

    We appreciate your advice and suggestions. It's important that we hear from individuals on our team with practical advice like this because it really helps us to improve the work environment and... More

  3. "Debt Negotiator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Positive Outlook

    I worked at National Debt Relief full-time (More than a year)

    Pros

    NDR offered many private events for the employees and lunches. It is a good place to start after college.

    Cons

    High pressure and intense at times. Not your typical corporate environment. Lack professionalism at times. I felt there was no room for growth, so I resigned. High turnover

    Advice to Management

    Invest more on your employees. Be selective on who you hire the culture in the company can really make or break it.


  4. "Temporary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Negotiator
    Former Employee - Legal Negotiator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Debt Relief full-time (Less than a year)

    Pros

    good pay, lots of freedom, company perks

    Cons

    employees are very disposable the job is basically temporary

    Advice to Management

    better training, don't hire people just to dispose them after 3 months


  5. "Good Intentions but Room for Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Las Vegas, NV
    Current Employee - Underwriter in Las Vegas, NV
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time (Less than a year)

    Pros

    - Full of genuinely nice people
    - Incentive pay
    - Casual work environment and reasonable management
    - Awesome business model

    Cons

    - Limited growth opportunity (specifically for Nevada)
    - Top performers held back in their career for producing more
    - Culture of mediocrity due to double standard between high&low performers
    - Very challenging client base

    Advice to Management

    Be transparent with job prospects, this is not a place for the ambitious (or at least the Nevada office isn't). To bridge this gap, proven performers should have the option to transfer to negotiations/sales with reasonable accommodation or work from home options.

    National Debt Relief Response

    Sep 4, 2018 – Marketing Copywriter

    Thanks for your candid review and suggestions. We'll use as much of this feedback as we can to help improve the work environment here at NDR. If you haven't already, please send any suggestions... More


  6. "Opportunities await"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Henderson, NV
    Current Employee - Underwriter in Henderson, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time (More than a year)

    Pros

    Amazing/patient upper management, great pay. Advancement is right around every corner. This company is growing fast

    Cons

    Lower pay than the average underwriters, benefits packages are high

    Advice to Management

    No advice

    National Debt Relief Response

    Aug 20, 2018 – Marketing Copywriter

    Thank you for taking the time to tell us about your experience working with us. As always, we encourage everyone to let us know if there's anything we can do to improve their experience of being on... More


  7. "Negotiator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at National Debt Relief full-time

    Pros

    Competitive Environment
    The company is growing resulting in constant change
    The harder you work, the more you get mindset

    Cons

    Favorites
    Commission Based
    Rules are constantly changing

    Advice to Management

    Uphold everyone to the rules, not every follows them are overlooked

    National Debt Relief Response

    Aug 30, 2018 – Marketing Copywriter

    We're sorry to hear your experience wasn't as positive as you would have liked. We do try and make the work environment as conducive as possible to a positive experience, but sometimes we don't... More

  8. "underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Debt Relief full-time

    Pros

    free coffee and tea ,some nice colleagues

    Cons

    first thing about this company they do a 1 week training , the training consists in different tests , role play etc , if you don't pass the test you are out of that job ,too much stress and the way they tell you if you pass the test its the most ridiculous and stressful way ( looks like american idol audition) , they pay is not good , the trainers are incompetent and the material they cover is a lot and not well explained .If you are ready to start the most stressful week in your life go ahead if not look a better option


  9. "Used to be AWESOME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Success Representative in Henderson, NV
    Former Employee - Client Success Representative in Henderson, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at National Debt Relief full-time (Less than a year)

    Pros

    Some freedoms usual call centers don't have, 90% of the ppl are really cool, job isn't hard and can be rewarding, pay is ok for cost of living, promotes from within, EXCELLENT BENEFITS!

    Cons

    Hiring from with is a great thing when the people being promoted are trained for the positions they have. On paper and in an interview they may sound great but if they can't get along with people what's the point? People quit management not jobs mostly. I quit my TL. she told me she wasn't going to give me the answer to my questions argued 7 min with me about it then called me in a meeting after the call that at the client wasn't helped on to chastise me about leaving a client on hold for 7 min! Also no reason why it's ok to huff and puff and have a tantrum because someone asks a question either. . Give your TL people skills training. Get bigger break room and a on call exterminator!

    Advice to Management

    A good interview and good metrics don't make a good TL.

    National Debt Relief Response

    Aug 30, 2018 – Marketing Copywriter

    Thank you for your honest feedback. This helps us to improve the experience for everyone on our team. We're sorry this was something you had to experience, especially since this involved someone in a... More


  10. "Full time"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Debt Relief full-time

    Pros

    great place to work, friendly enviorment

    Cons

    Nothing to point out, had a great time

    National Debt Relief Response

    Jul 30, 2018 – Marketing Copywriter

    Thanks for the feedback! If you ever have any ideas for things we can do to improve your experience, feel free to send us an email to suggestions@nationaldebtrelief.com.


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