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    National Debt Relief Reviews

    Updated September 18, 2018
    229 reviews

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    Full-timePart-time
    4.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Daniel Tilipman
    157 Ratings

    229 Employee Reviews

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    Pros

    • "I changed careers to come work for National Debt Relief about 1 year ago, and I am incredibly impressed with the culture" (in 23 reviews)

    • "I really enjoy coming to work every day since its a great work environment where everyone is like one big family" (in 30 reviews)

    Cons

    • "If you aren't accustomed to long hours, it may be an issue" (in 19 reviews)

    • "Work/life balance can be a bit challenging at times" (in 6 reviews)

    More Pros and Cons

    1. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at National Debt Relief full-time

      Pros

      Great benefits and no commission cap, the skys the limt- there’s room to grow

      Cons

      Sometimes maybe longer hours but in sales you get out what you put into

      National Debt Relief Response

      Sep 17, 2018 – Marketing Copywriter

      Thank you for leaving feedback today, and we're glad to hear that you've been enjoying your time here. We appreciate the dedication you've shown by putting in the time to help us grow as a company... More

    2. "Excellent place to learn and grow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Team Lead in New York, NY
      Current Employee - Sales Team Lead in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at National Debt Relief full-time (More than a year)

      Pros

      - A fast-paced competitive environment
      -Great coworkers who care about your success
      -Great opportunity for advancement
      - The compensation is very good and rewards hard work
      - Flexible hours particularly if you would like to work in the evening
      - The satisfaction in helping someone in need

      Cons

      - The interactions with the clients can sometimes be tedious

      Advice to Management

      - Continue to encourage employees to grow within the company and continue to have a performance-based culture.

      National Debt Relief Response

      Sep 17, 2018 – Marketing Copywriter

      We appreciate your advice and suggestions. It's important that we hear from individuals on our team with practical advice like this because it really helps us to improve the work environment and... More

      3. Join the National Debt Relief team
      See Our Latest Jobs

    3. "Debt Negotiator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Anonymous Employee in New York, NY
      Former Employee - Anonymous Employee in New York, NY
      Positive Outlook

      I worked at National Debt Relief full-time (More than a year)

      Pros

      NDR offered many private events for the employees and lunches. It is a good place to start after college.

      Cons

      High pressure and intense at times. Not your typical corporate environment. Lack professionalism at times. I felt there was no room for growth, so I resigned. High turnover

      Advice to Management

      Invest more on your employees. Be selective on who you hire the culture in the company can really make or break it.

    4. "Temporary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Legal Negotiator
      Former Employee - Legal Negotiator
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at National Debt Relief full-time (Less than a year)

      Pros

      good pay, lots of freedom, company perks

      Cons

      employees are very disposable the job is basically temporary

      Advice to Management

      better training, don't hire people just to dispose them after 3 months

    5. "Good Intentions but Room for Improvement"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Underwriter in Las Vegas, NV
      Current Employee - Underwriter in Las Vegas, NV
      Positive Outlook
      Approves of CEO

      I have been working at National Debt Relief full-time (Less than a year)

      Pros

      - Full of genuinely nice people
      - Incentive pay
      - Casual work environment and reasonable management
      - Awesome business model

      Cons

      - Limited growth opportunity (specifically for Nevada)
      - Top performers held back in their career for producing more
      - Culture of mediocrity due to double standard between high&low performers
      - Very challenging client base

      Advice to Management

      Be transparent with job prospects, this is not a place for the ambitious (or at least the Nevada office isn't). To bridge this gap, proven performers should have the option to transfer to negotiations/sales with reasonable accommodation or work from home options.

      National Debt Relief Response

      Sep 4, 2018 – Marketing Copywriter

      Thanks for your candid review and suggestions. We'll use as much of this feedback as we can to help improve the work environment here at NDR. If you haven't already, please send any suggestions... More

    6. "Opportunities await"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Underwriter in Henderson, NV
      Current Employee - Underwriter in Henderson, NV
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at National Debt Relief full-time (More than a year)

      Pros

      Amazing/patient upper management, great pay. Advancement is right around every corner. This company is growing fast

      Cons

      Lower pay than the average underwriters, benefits packages are high

      Advice to Management

      No advice

      National Debt Relief Response

      Aug 20, 2018 – Marketing Copywriter

      Thank you for taking the time to tell us about your experience working with us. As always, we encourage everyone to let us know if there's anything we can do to improve their experience of being on... More

    7. "Negotiator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at National Debt Relief full-time

      Pros

      Competitive Environment
      The company is growing resulting in constant change
      The harder you work, the more you get mindset

      Cons

      Favorites
      Commission Based
      Rules are constantly changing

      Advice to Management

      Uphold everyone to the rules, not every follows them are overlooked

      National Debt Relief Response

      Aug 30, 2018 – Marketing Copywriter

      We're sorry to hear your experience wasn't as positive as you would have liked. We do try and make the work environment as conducive as possible to a positive experience, but sometimes we don't... More

    8. "underwriter"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at National Debt Relief full-time

      Pros

      free coffee and tea ,some nice colleagues

      Cons

      first thing about this company they do a 1 week training , the training consists in different tests , role play etc , if you don't pass the test you are out of that job ,too much stress and the way they tell you if you pass the test its the most ridiculous and stressful way ( looks like american idol audition) , they pay is not good , the trainers are incompetent and the material they cover is a lot and not well explained .If you are ready to start the most stressful week in your life go ahead if not look a better option

    9. "Used to be AWESOME"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Client Success Representative in Henderson, NV
      Former Employee - Client Success Representative in Henderson, NV
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at National Debt Relief full-time (Less than a year)

      Pros

      Some freedoms usual call centers don't have, 90% of the ppl are really cool, job isn't hard and can be rewarding, pay is ok for cost of living, promotes from within, EXCELLENT BENEFITS!

      Cons

      Hiring from with is a great thing when the people being promoted are trained for the positions they have. On paper and in an interview they may sound great but if they can't get along with people what's the point? People quit management not jobs mostly. I quit my TL. she told me she wasn't going to give me the answer to my questions argued 7 min with me about it then called me in a meeting after the call that at the client wasn't helped on to chastise me about leaving a client on hold for 7 min! Also no reason why it's ok to huff and puff and have a tantrum because someone asks a question either. . Give your TL people skills training. Get bigger break room and a on call exterminator!

      Advice to Management

      A good interview and good metrics don't make a good TL.

      National Debt Relief Response

      Aug 30, 2018 – Marketing Copywriter

      Thank you for your honest feedback. This helps us to improve the experience for everyone on our team. We're sorry this was something you had to experience, especially since this involved someone in a... More

    10. "Full time"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at National Debt Relief full-time

      Pros

      great place to work, friendly enviorment

      Cons

      Nothing to point out, had a great time

      National Debt Relief Response

      Jul 30, 2018 – Marketing Copywriter

      Thanks for the feedback! If you ever have any ideas for things we can do to improve your experience, feel free to send us an email to suggestions@nationaldebtrelief.com.

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