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National Debt Relief

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National Debt Relief

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National Debt Relief Reviews

Updated May 30, 2023

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Found 905 of over 914 reviews
4.1
77% Recommend to a Friend
80% Approve of CEO

Found 907 of over 914 reviews

4.1
77%
Recommend to a Friend
80%
Approve of CEO
National Debt Relief CEO Alex Kleyner (no image)
Alex Kleyner
502 Ratings

What people are saying about National Debt Relief

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Top Review Highlights by Sentiment

Pros
  • "Great pay and they work with you on your hours.(in 59 reviews)
  • "The benefits are great(in 47 reviews)
  • "They have created a great culture on sales floor and at NDR as a whole.(in 31 reviews)
  • "Great work environment and fun(in 28 reviews)
  • "great people in the office(in 28 reviews)
Cons
  • "They have a Poor management(in 43 reviews)
  • "hours are long and it can be a long day but its worth it(in 20 reviews)
  • "Seems like there is blatant Favoritism, they swear the system is equal to everyone, but leads are split into campaigns and if youre not on the right ones the money isnt good(in 16 reviews)
  • "we are moving to a new building that will open that opportunity up.(in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of National Debt Relief and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Feeling of Camaraderie

    May 30, 2023 - Team Lead in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    In terms of changing conferences and teams across offices, the company does well in ensuring everyone has the opportunity to work together from different locations. I appreciate how camaraderie exists here, it contributes to creating an amazing working environment.

    Cons

    A high level of pressure.

    Be the first to find this review helpful
  2. 2.0
    Current Employee

    Wouldn’t recommend

    May 20, 2023 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are great. Fully remote. You can truly help people in need.

    Cons

    Fear based management, favoritism, no work life balance, terrible commission structure on top of below average pay. In order to make decent money you have to work at least 6 days a week 12 hours a day. Even if you put in the work you might not get paid since there are a lot of cancelations and you have no control over that. If you get cancels, you don’t get paid and you won’t get leads further digging you into a hole that’s impossible to get out of. They hired way too many people so now the majority are struggling to hit their goal. And they say they give you a flexible work week but don’t allow you to change your schedule.

    Continue reading
    1 person found this review helpful
  3. Join the National Debt Relief team
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  4. 2.0
    Current Employee, more than 3 years

    Sales

    May 24, 2023 - Debt Specialist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job pays well even with low levels of education. If you have a good work ethic and know how to talk to people you can make some good income.

    Cons

    This is a company where they often hire a lot of agents quickly because they let go of a lot of agents. It is very metrics driven which is fine and understandable. The management is a mix of good managers and not so good managers. If you get a bad manager hold tight. They do a draft and completely swap teams between every 3-5 months. There is no advance notice. Generally you will know that day that you are on a new team with a new manager. If you take a week off for vacation when you come back you lose any momentum and the system gives you more difficult leads to close.

    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 1 year

    Inclusion of Employees

    May 28, 2023 - Account Executive in Flagstaff, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A unique aspect of this company is their inclusion of their employees. Rewards and accolades are given to them frequently. This is something I have never experienced in other companies I have worked for.

    Cons

    You'll have to put in a lot of work.

    Be the first to find this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Recognizes accomplishments

    May 22, 2023 - Customer Success Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is the first company I have been apart of that recognizes employee accomplishments and acknowledges them every time. It's wonderful to work for a company that sincerely cares about its employees. I am consistently rewarded for putting forth my best effort and compensated for going above and beyond at work.

    Cons

    Many changes have taken place.

    Be the first to find this review helpful
  7. 3.0
    Current Employee, more than 1 year

    Mixed bag

    May 5, 2023 - Certified Debt Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    When it's busy and you're in a good lead campaign you make great money. Some managers are hand off and very helpful and positive. I do think we're helping clients get their finances in order.

    Cons

    I think we hired too many reps. Not enough good leads to go around. Some lead campaigns are terrible. If you get stuck on one for a few months you won't make money and will just waste all day talking to people we can't help. Probably 75-80% of clients are tough to deal with. Very flaky. Lots of ghosting. Lots of cancels after taking them through a LONG sign up process.

    Continue reading
    1 person found this review helpful
  8. 5.0
    Current Employee, more than 3 years

    Optimistic About the Future

    Apr 26, 2023 - Customer Service in Newark, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I am optimistic about NDR's future due to the company's openness to evolution and reevaluation. During my time here, NDR has introduced many changes and new processes that will pay off in the long run. As a company, we seem to be investing more than ever into creating a better working environment and company.

    Cons

    There is a lack of trained managers from whom to learn

    Continue reading
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    National Debt Relief Response

    Recruitment Marketing Specialist

    Thank you for your review. We are always working to improve and expand learning and development across all teams and levels. We appreciate the feedback.

  9. 2.0
    Current Employee, less than 1 year

    Not really feeling it

    May 14, 2023 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The fact that it's remote. Training was cool

    Cons

    They play favorites. It feels like you have to brown nose to get in the right inbound queue. They have these long disclosures that you have to read verbatim and it takes 45 minutes to get thru one enrollment. I think they hired to many, lot of flaky clients. I'm bored, I just dial while I do another job

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Values their Employees

    Apr 24, 2023 - Certified Debt Specialist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I feel fortunate to work for a company that values its employees. I felt fortunate to work for a company that values feedback and implements things that will benefit the company and its clients. I personally appreciated the management development that was offered to me.

    Cons

    There are no cons to the company that I can think of

    Continue reading
    Be the first to find this review helpful

    National Debt Relief Response

    Recruitment Marketing Specialist

    Thank you for your kind words. We are glad that you benefited from our manager development training!

  11. 5.0
    Current Employee, more than 1 year

    Great People

    Apr 18, 2023 - Certified Debt Specialist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I'd say the best part about working here is the diversity of people that you get to know. The people here come from every walk of life. I've only been at NDR for a few months now, but I feel like I've been an integral part of the company ever since. I love working with them and the company!

    Cons

    There is none for me.

    Continue reading
    Be the first to find this review helpful

    National Debt Relief Response

    Recruitment Marketing Specialist

    Thank you for the wonderful review! We are happy to have you!

Viewing 1 - 10 of 907 Reviews
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National Debt Relief Reviews FAQs

National Debt Relief has an overall rating of 4.1 out of 5, based on over 914 reviews left anonymously by employees. 77% of employees would recommend working at National Debt Relief to a friend and 76% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, National Debt Relief employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at National Debt Relief. This rating has been stable over the past 12 months.

77% of National Debt Relief employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated National Debt Relief 4.0 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at National Debt Relief to be management, benefits, career development and the cons to be work life balance .

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With 80% of Americans in debt amid inflation and rising interest rates, one of the biggest factors impacting our mental health is financial debt. Licensed Clinical Psychologist and National Debt Relief, LLC Financial Wellness board member, Dr. Regine M. shares how National Debt Relief can help ease the stress that financial debt has on mental health. Although Mental Health Awareness Month is coming to an end, the resources and support to help improve your financial situation are always available!
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National Debt Relief shares how mounting debt can affect your mental health
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Glassdoor has 914 National Debt Relief reviews submitted anonymously by National Debt Relief employees. Read employee reviews and ratings on Glassdoor to decide if National Debt Relief is right for you.