National Debt Relief Reviews

Pros

In terms of changing conferences and teams across offices, the company does well in ensuring everyone has the opportunity to work together from different locations. I appreciate how camaraderie exists here, it contributes to creating an amazing working environment.

Cons

A high level of pressure.

Pros

Coworkers are great. Fully remote. You can truly help people in need.

Cons

Fear based management, favoritism, no work life balance, terrible commission structure on top of below average pay. In order to make decent money you have to work at least 6 days a week 12 hours a day. Even if you put in the work you might not get paid since there are a lot of cancelations and you have no control over that. If you get cancels, you don’t get paid and you won’t get leads further digging you into a hole that’s impossible to get out of. They hired way too many people so now the majority are struggling to hit their goal. And they say they give you a flexible work week but don’t allow you to change your schedule.

Pros

The job pays well even with low levels of education. If you have a good work ethic and know how to talk to people you can make some good income.

Cons

This is a company where they often hire a lot of agents quickly because they let go of a lot of agents. It is very metrics driven which is fine and understandable. The management is a mix of good managers and not so good managers. If you get a bad manager hold tight. They do a draft and completely swap teams between every 3-5 months. There is no advance notice. Generally you will know that day that you are on a new team with a new manager. If you take a week off for vacation when you come back you lose any momentum and the system gives you more difficult leads to close.

Pros

A unique aspect of this company is their inclusion of their employees. Rewards and accolades are given to them frequently. This is something I have never experienced in other companies I have worked for.

Cons

You'll have to put in a lot of work.

Pros

This is the first company I have been apart of that recognizes employee accomplishments and acknowledges them every time. It's wonderful to work for a company that sincerely cares about its employees. I am consistently rewarded for putting forth my best effort and compensated for going above and beyond at work.

Cons

Many changes have taken place.

Pros

When it's busy and you're in a good lead campaign you make great money. Some managers are hand off and very helpful and positive. I do think we're helping clients get their finances in order.

Cons

I think we hired too many reps. Not enough good leads to go around. Some lead campaigns are terrible. If you get stuck on one for a few months you won't make money and will just waste all day talking to people we can't help. Probably 75-80% of clients are tough to deal with. Very flaky. Lots of ghosting. Lots of cancels after taking them through a LONG sign up process.

Pros

I am optimistic about NDR's future due to the company's openness to evolution and reevaluation. During my time here, NDR has introduced many changes and new processes that will pay off in the long run. As a company, we seem to be investing more than ever into creating a better working environment and company.

Cons

There is a lack of trained managers from whom to learn

Pros

The fact that it's remote. Training was cool

Cons

They play favorites. It feels like you have to brown nose to get in the right inbound queue. They have these long disclosures that you have to read verbatim and it takes 45 minutes to get thru one enrollment. I think they hired to many, lot of flaky clients. I'm bored, I just dial while I do another job

Pros

I feel fortunate to work for a company that values its employees. I felt fortunate to work for a company that values feedback and implements things that will benefit the company and its clients. I personally appreciated the management development that was offered to me.

Cons

There are no cons to the company that I can think of

Pros

I'd say the best part about working here is the diversity of people that you get to know. The people here come from every walk of life. I've only been at NDR for a few months now, but I feel like I've been an integral part of the company ever since. I love working with them and the company!

Cons

There is none for me.