National Debt Relief Reviews

Updated Jul 2, 2020

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4.0
80%
Recommend to a Friend
83%
Approve of CEO
National Debt Relief CEO Daniel Tilipman (no image)
Daniel Tilipman
349 Ratings
Pros
  • "NDR is a fun place to make money while truly helping others(in 65 reviews)

  • "Good work environment, great location in NYC, very nice coworkers(in 53 reviews)

Cons
  • "There are no cons at the company(in 33 reviews)

  • "Long hours are sometimes a must to keep up(in 21 reviews)

More Pros and Cons
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Officer in Henderson, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Debt Relief full-time for more than 3 years

    Pros

    Just a overall great place to work

    Cons

    There are no cons to this company

  2. COVID-19

    "Good Company, Bad Timing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Success Specialist in Henderson, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National Debt Relief full-time for less than a year

    Pros

    Fair payment. Good community. Easy and comprehensive training. Food Truck Fridays

    Cons

    Not letting the employees know the game plan during a pandemic. Letting go of workers during said pandemic without a guarantee to return to work with them. Lack of space at Henderson Office. Lack of Sales team in NV. Needs more opportunities to switch into different departments. More lenient system for Sick/Emergency Days during the training/nesting time.

  3. "A great team of people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time for more than 5 years

    Pros

    Good leadership, great benefits...even better team members. a real open door policy. If i ever have a concern, or just wanted to talk i was always able to walk right into upper management to voice my concerns. A genuine concern for the clients we serve.

    Cons

    fast paced environment... changes can happen very quickly.

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  4. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Creditor Escalations Representative in Henderson, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time for more than a year

    Pros

    good 'open door' policy, management has been great as far as accessibility. Management is always open for constructive feedback. great bonuses structure the company itself has had a great adaptability to changes given the current situation. flexibility on schedules. Monthly / weekly incentives promoted by TL's.

    Cons

    current lack of parking spots, however great location.

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  5. "Awesome Place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Creditor Escalations Customer Service in Henderson, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time for more than 3 years

    Pros

    Great Bonuses, Customer Driven, You are given the tools to exceed, You can bonus just by being good at your job, Help is always given, Company truly wants you to succeed, Wonderful hours, Ample potential/opportunity for promotion within company

    Cons

    Parking is terrible, small site limited spaces. Management not always on the same page, can lead to different answers for the same question. Departments are starting to blend together, though they are very different

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  6. COVID-19

    "you get what you put in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Success Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time for more than a year

    Pros

    As an employee I feel very well taken care of. The pay is very competitive. When we were at the office we get breakfast every Friday morning. There are potlucks from time to time. During the pandemic, we prepared to move from our office to work-from-home in 48 hours and transitioned everyone out of the office in the next 48. It certainly took time to adjust but procedures were put in place and we were able to set up our work stations right away. One thing they don't skim on is celebrating success. The bonus structures rewords those who works hard towards metric goals. Management team is always supportive. They have an opening door policy and they are always asking if we need anything and seeking feed back to improve on things. We have regular team meetings and round tables. This is a great place to be, definitely a Great Place to Work!

    Cons

    The job itself can be mundane, sometimes we have to deal with clients who are upset, but it is very rewarding knowing you are helping someone getting one step closer to financial freedom one call at a time.

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  7. "Grind but rewarding"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Debt Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Debt Relief full-time for less than a year

    Pros

    There was a lot of room to make 6 figures, but you do need to grind and work your leads

    Cons

    Since there is a grind aspect you need to put the work and hours in, not for people not willing to hustle

  8. Helpful (1)

    "Favoritism..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Creditor Escalations Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Debt Relief full-time for more than a year

    Pros

    The pay is above average. You meet some people with the same vision. With the Right looks, easy promotion.

    Cons

    Management feedback is taken as an attack, feedback is NOT well received by managers and/or supervisors; they instead try to belittle hou and take NO ownership to internal issues. Speaking your mind WILL make you a target. Team leads have completely lost the customer service skills that got them promoted, with that, any of your concerns are shoved to the side with NO empathy ("it's the policy" & "it's just the way it is" are common things you hear them say. Promotions reward the boot licker: certain people you see, shamelessly spending a large portion of the say in managers' offices bickering or being sweet-talked get insta promoted. Tenure is rarely rewarded, and when done so, your career path is greatly shortened.

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    National Debt Relief Response

    June 18, 2020

    We are disappointed and saddened that your experience at NDR was not representative of the work environment we strive to create. We have regular roundtables with employees in order to collect feedback and are always looking for actionable ways to enhance our employees’ experience. NDR has a performance-based culture; we believe in recognizing and promoting high achieving team members. Additionally, NDR works diligently to recognize and reward employees who reach tenure milestones.

  9. "Great work environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Success Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time for more than 5 years

    Pros

    Great compensation and benefits, teamwork, opportunities for growth.

    Cons

    The company could do a bit better with communication.

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  10. Helpful (1)

    "do well by doing good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Support Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Debt Relief full-time for more than 5 years

    Pros

    management cares about clients and employees. based in nyc the company has taken extraordinary measures to keep us all safe while still providing the best possible service to our clients and keeping the business running. thank you!

    Cons

    in the last 3 months management has really proven to go above and beyond in all areas

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Found 510 reviews