National Debt Relief Reviews
Updated May 30, 2023
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Top Review Highlights by Sentiment
- "Seems like there is blatant Favoritism, they swear the system is equal to everyone, but leads are split into campaigns and if youre not on the right ones the money isnt good" (in 16 reviews)
Ratings by Demographics
This rating reflects the overall rating of National Debt Relief and is not affected by filters.
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- Current Employee, more than 3 years★★★★★
Feeling of Camaraderie
May 30, 2023 - Team Lead in Las Vegas, NVRecommendCEO ApprovalBusiness OutlookPros
In terms of changing conferences and teams across offices, the company does well in ensuring everyone has the opportunity to work together from different locations. I appreciate how camaraderie exists here, it contributes to creating an amazing working environment.
Cons
A high level of pressure.
- Current Employee★★★★★
Pros
Coworkers are great. Fully remote. You can truly help people in need.
Cons
Fear based management, favoritism, no work life balance, terrible commission structure on top of below average pay. In order to make decent money you have to work at least 6 days a week 12 hours a day. Even if you put in the work you might not get paid since there are a lot of cancelations and you have no control over that. If you get cancels, you don’t get paid and you won’t get leads further digging you into a hole that’s impossible to get out of. They hired way too many people so now the majority are struggling to hit their goal. And they say they give you a flexible work week but don’t allow you to change your schedule.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
The job pays well even with low levels of education. If you have a good work ethic and know how to talk to people you can make some good income.
Cons
This is a company where they often hire a lot of agents quickly because they let go of a lot of agents. It is very metrics driven which is fine and understandable. The management is a mix of good managers and not so good managers. If you get a bad manager hold tight. They do a draft and completely swap teams between every 3-5 months. There is no advance notice. Generally you will know that day that you are on a new team with a new manager. If you take a week off for vacation when you come back you lose any momentum and the system gives you more difficult leads to close.
- Current Employee, more than 1 year★★★★★
Inclusion of Employees
May 28, 2023 - Account Executive in Flagstaff, AZRecommendCEO ApprovalBusiness OutlookPros
A unique aspect of this company is their inclusion of their employees. Rewards and accolades are given to them frequently. This is something I have never experienced in other companies I have worked for.
Cons
You'll have to put in a lot of work.
- Current Employee, less than 1 year★★★★★
Recognizes accomplishments
May 22, 2023 - Customer Success Manager in New York, NYRecommendCEO ApprovalBusiness OutlookPros
This is the first company I have been apart of that recognizes employee accomplishments and acknowledges them every time. It's wonderful to work for a company that sincerely cares about its employees. I am consistently rewarded for putting forth my best effort and compensated for going above and beyond at work.
Cons
Many changes have taken place.
- Current Employee, more than 1 year★★★★★
Pros
When it's busy and you're in a good lead campaign you make great money. Some managers are hand off and very helpful and positive. I do think we're helping clients get their finances in order.
Cons
I think we hired too many reps. Not enough good leads to go around. Some lead campaigns are terrible. If you get stuck on one for a few months you won't make money and will just waste all day talking to people we can't help. Probably 75-80% of clients are tough to deal with. Very flaky. Lots of ghosting. Lots of cancels after taking them through a LONG sign up process.
Continue reading - Current Employee, more than 3 years★★★★★
Optimistic About the Future
Apr 26, 2023 - Customer Service in Newark, NJRecommendCEO ApprovalBusiness OutlookPros
I am optimistic about NDR's future due to the company's openness to evolution and reevaluation. During my time here, NDR has introduced many changes and new processes that will pay off in the long run. As a company, we seem to be investing more than ever into creating a better working environment and company.
Cons
There is a lack of trained managers from whom to learn
Continue readingThank you for your review. We are always working to improve and expand learning and development across all teams and levels. We appreciate the feedback.
- Current Employee, less than 1 year★★★★★
Pros
The fact that it's remote. Training was cool
Cons
They play favorites. It feels like you have to brown nose to get in the right inbound queue. They have these long disclosures that you have to read verbatim and it takes 45 minutes to get thru one enrollment. I think they hired to many, lot of flaky clients. I'm bored, I just dial while I do another job
Continue reading - Current Employee, more than 1 year★★★★★
Values their Employees
Apr 24, 2023 - Certified Debt Specialist in New York, NYRecommendCEO ApprovalBusiness OutlookPros
I feel fortunate to work for a company that values its employees. I felt fortunate to work for a company that values feedback and implements things that will benefit the company and its clients. I personally appreciated the management development that was offered to me.
Cons
There are no cons to the company that I can think of
Continue readingNational Debt Relief Response
Recruitment Marketing Specialist
Thank you for your kind words. We are glad that you benefited from our manager development training!
- Current Employee, more than 1 year★★★★★
Great People
Apr 18, 2023 - Certified Debt Specialist in New York, NYRecommendCEO ApprovalBusiness OutlookPros
I'd say the best part about working here is the diversity of people that you get to know. The people here come from every walk of life. I've only been at NDR for a few months now, but I feel like I've been an integral part of the company ever since. I love working with them and the company!
Cons
There is none for me.
Continue readingNational Debt Relief Response
Recruitment Marketing Specialist
Thank you for the wonderful review! We are happy to have you!
National Debt Relief Reviews FAQs
National Debt Relief has an overall rating of 4.1 out of 5, based on over 914 reviews left anonymously by employees. 77% of employees would recommend working at National Debt Relief to a friend and 76% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
77% of National Debt Relief employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated National Debt Relief 4.0 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at National Debt Relief to be management, benefits, career development and the cons to be work life balance .
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National Debt Relief Response
Recruitment Marketing Specialist