National Express Reviews | Glassdoor

National Express Reviews

Updated Feb 16, 2020

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2.6
37%
Recommend to a Friend
37%
Approve of CEO
National Express CEO Matt Ashley
Matt Ashley
16 Ratings
Pros
  • "Decent benefits such as free travel(in 14 reviews)

  • "Management and ownership are basically good people(in 6 reviews)

Cons
  • "Low morale due to overwork - and I don't mean the long hours; the hours are appreciated(in 12 reviews)

  • "(in 6 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great company, great people, lots of room for career growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiter in Warrenville, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National Express full-time

    Pros

    Pay and benefits People Comfort of office Comfort of lunch area in/outside

    Cons

    Lots of company growing pains, things tended to change quickly at times.

    Continue reading
    National Express2019-09-11
  2. "they do not care about employees just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at National Express full-time for more than a year

    Pros

    none at all your just a number

    Cons

    horrible company 25 people to get something done they need to go back across pond. the only one that makes out is the ones that sold to them. they have too many titles and never can get things done in timely manner

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    National Express2020-02-08
  3. "Fragment Orginization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Express full-time for more than 5 years

    Pros

    Some strong mid level talent

    Cons

    no clear direction lost in plan to deliver

    Continue reading
    National Express2019-12-12
  4. "Job itself was great. Management was the problem."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Worker in Greensboro, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Express full-time for less than a year

    Pros

    Co workers were friendly and amazing. The actual job itself was great.

    Cons

    The managers made the job unnecessarily stressful and created hostile work environment. Constant changes to the rules. Failed to live up to promises

    Continue reading
    National Express2019-09-28
  5. "Hard working team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Lisle, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Express full-time for more than 5 years

    Pros

    Great team environment focused on company success

    Cons

    Too reactive to current problems instead of proactive prevention

    Continue reading
    National Express2019-07-10
  6. "Not a bad option in the short term"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Express part-time

    Pros

    Benefits, salary, not so much really

    Cons

    Carrier opportunities, talent management, development

    National Express2019-03-02
  7. "Dishonest Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate in Lisle, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Express full-time for more than 3 years

    Pros

    Opportunities for career growth due to very high turnover.

    Cons

    Very dishonest organization. The bonus program that is advertised is never paid. The company publicly claims to make record profits year over year but internally claims to have had a bad year and can't afford bonuses or wage increases. Organization does annual reduction in force. Oftentimes employees that were just recruited away from other company's get terminated within months of starting due to these reductions.

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    National Express2019-02-22
  8. "SCHOOL bus driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - School Bus Driver in Ypsilanti, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Express part-time for more than 3 years

    Pros

    They train for cdl

    Cons

    Not enough hours and days wher al most 12 hours long

    Continue reading
    National Express2018-11-04
  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Express full-time for more than a year

    Pros

    Noble core business of taking kids to school and providing transportation for senior citizens

    Cons

    Nightmare office environment. Very hostile environment for no reason at all!

    Continue reading
    National Express2018-10-25
  10. "Unprofessional and rude"

    StarStarStarStarStar
     
    Doesn't Recommend
    No opinion of CEO

    I worked at National Express

    Pros

    None none none none none

    Cons

    Sheep in wolves clothing, sad.

    Continue reading
    National Express2018-09-11

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