National Express Reviews | Glassdoor

National Express Reviews

Updated June 20, 2017
81 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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Approve of CEO
National Express Group CEO Dean Finch
Dean Finch
32 Ratings

81 Employee Reviews

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Pros
Cons
  • Staff does not get any health benefits, not even a free eye test after working long hours infront of a computer (in 6 reviews)

  • Little room for career progression (in 3 reviews)

More Pros and Cons

  1. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Fort Mill, SC
    Former Employee - Driver in Fort Mill, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Express full-time (More than a year)

    Pros

    Is a very good company to work for

    Cons

    Driving at night it's not to bad

    Advice to Management

    Keep up the good work everything is perfect


  2. "Human Resources"

    Star Star Star Star Star
    Current Employee - Area Human Resources Manager in Warrenville, IL
    Current Employee - Area Human Resources Manager in Warrenville, IL

    I have been working at National Express (More than a year)

    Pros

    Independence & Autonomy to make decisions.

    Cons

    Lack of Access to Information (i.e. Salary Info) & Lack of Team Building Activities

    Advice to Management

    Don't forget about your Staff in the field. We often wonder if you've forgotten about us.


  3. "Very good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Pittsburgh, PA
    Current Employee - Dispatcher in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exciting. ..and fun environment to work in if you like to always be busy and l Iike the demand

    Cons

    Haven't really run across any cons .they pay a fare wadge and give raised yearly.

    Advice to Management

    Can can move up threw company ..


  4. "Driver"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA
    Neutral Outlook

    I worked at National Express full-time (More than 8 years)

    Pros

    Great pay love having extra time off for the holidays to spend with my kids and my family

    Cons

    You do not get any benefits as a driver you don't get paid when you are off

    Advice to Management

    Need to be retrained unethical Behavior need to be addressed by upper management


  5. Helpful (1)

    "!!! BEWARE!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transit Driver in New Kensington, PA
    Former Employee - Transit Driver in New Kensington, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Mon-Fri w/every other Sat. Zero supervision. See new places daily in company sedan, van or bus. Ton of overtime usually because turnover rate is ridiculous and everyone hates their job...so lots of call-offs. Employee benefits after your first month of employment.

    Cons

    !!!EVERYTHING ELSE!!! Outlook on this companies operations in the USA are grimm. Clients and employees hate them equally. Horrible...just horrible.

    Advice to Management

    MANAGEMENT... WHAT'S THAT??? (SARCASM)


  6. Helpful (4)

    "Very low morale, worst company I've ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warrenville, IL
    Former Employee - Anonymous Employee in Warrenville, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great location, right off of 88. Nice, large cubicles and office space. Lots of freedom with start and stop times, lunch and leaving early. The Recruiters are great.

    Cons

    If you love fire drills, daily microscopic editing of PowerPoint presentations, constant turnover and department reorganizations, National Express in Warrenville is the place for you.
    I've never worked with so many unhappy people. Smart and hardworking but unhappy people. The negative atmosphere is draining.

    Advice to Management

    Invest in your culture.


  7. "Office Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Administrator in Arlington, VA
    Current Employee - Office Administrator in Arlington, VA
    Doesn't Recommend
    Neutral Outlook

    I have been working at National Express full-time (More than a year)

    Pros

    For my position; hours are flexible

    Cons

    Salary is very low especially for the drivers and staff


  8. "Stay Away or you will learn a terrible lesson."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at National Express (Less than a year)

    Pros

    There are no pro for this corporation

    Cons

    The worse management and leadership I've ever worked for

    Advice to Management

    Need to be trained


  9. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Driver in Merced, CA
    Current Employee - Bus Driver in Merced, CA
    Recommends
    Neutral Outlook

    I have been working at National Express full-time (More than a year)

    Pros

    well im working so i cant complain however they just took over the contract for merced county transit and things are a mess at this time.

    Cons

    well like i said they just took over merced city transit so it may take some time for them to get it together but in my opinion its kinda a mess.


  10. "Finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    I have been working at National Express (More than 8 years)

    Pros

    Good company if you have a good manager.

    Cons

    High turnover in the Chicago area.

    Advice to Management

    Care more about the needs of the employees.


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