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National Futures Association

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National Futures Association

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National Futures Association Reviews

Updated May 26, 2023

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Found 216 of over 224 reviews
3.8
76% Recommend to a Friend
National Futures Association President and CEO Tom Sexton
62% Approve of CEO

Found 216 of over 224 reviews

3.8
76%
Recommend to a Friend
62%
Approve of CEO
National Futures Association President and CEO Tom Sexton
Tom Sexton
89 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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  1. 5.0
    Current Employee

    Laid back

    Dec 5, 2022 - Compliance Examiner in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance and fun team

    Cons

    Not much travel anymore, unlimited PTO would be nice

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  2. 2.0
    Former Employee

    Moving in the Wrong Direction

    May 26, 2023 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits package, good amount of vacation time, extra holidays, and solid work/life balance.

    Cons

    I'm really unsure who is calling the shots, but every employee here seems to have at least some concern with the requirement to return to office 3 days a week. When the Chicago office switches office locations this summer, there will not be enough space for everyone. Sr. Management just seems to think employees will be fine working in shared spaces like this is Google or something. People who currently enjoy coming in the office will begin to resent it when they don't have personal space to work in. On top of this, the IS department is incapable of supporting in-office work to begin with (no extra computer charges, out-dated technology, conference room connection issues, etc.). The writing is on the wall that this effort will fail and NFA will see an incredible amount of attrition (similar to when the CEO forced staff back into the office in the middle of the pandemic). The company has also let top performers go in more technical roles (i.e. data science) because they all can find 100% remote jobs at other companies. I suggest NFA does not apply a one-size-fits-all approach to return to office when competition allows for more flexibility and offers more pay. You cannot market-comp these individuals to whatever CME is doing. They aren't auditors. There was a time where I'd 100% recommend working here, but that time has passed unless something changes within Sr. Mgmt. The only reason this has not yet been rectified is because Directors are so comfortable with their jobs that they will not speak their mind or advocate for their Managers, Supervisors, & Staff. This procures a divisive culture that I would not return to unless actionable steps are taken.

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  4. 1.0
    Former Employee

    Toxic Workplace

    May 18, 2023 - Compliance Examiner in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Learning opportunities paid for

    Cons

    - Expectations are far too high. More days in office, traveling, on top of the overtime. Everyone I speak to is struggling in some way. Not to mention the fact that a few males seem to toss their work on us any chance they can get. - A lot of us just genuinely feel uncomfortable around multiple males, especially those who hold higher positions due to their comments, demeanors, and just actions in general. - The pay without overtime is not worth it anymore.

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    2 people found this review helpful
  5. 3.0
    Current Employee, more than 5 years

    So frustrating you'll need ask the time off they give you

    Mar 17, 2023 - Compliance Supervisor in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing amount of vacation time, great training provided, other staff are really nice and approachable

    Cons

    Senior management is very performative, they'll ask for and act like they care about your opinion but ultimately ignore it. The CEO is worst of all, after losing large amounts of employees after forcing staff back into the office in 2021, he held focus groups about remote work and the policy was changed to allow remote work to be decided upon manager discretion. That didn't even last a year before he was forcing staff back in again, even though productivity and action rates were high. It's obvious they don't really care about you as a person. There are definitely favorites, and if you're not one, moving up can be impossible. The technology is so far behind, and desks don't even have the correct power cords staff need, so you have to bring all of your equipment with you into the office each day, because you don't even have your own space to store it in the office.

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    2 people found this review helpful
  6. 2.0
    Current Employee, more than 1 year

    Quickly Losing Its Work Life Balance

    Mar 20, 2023 - Supervisor in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits You meet some great people at NFA Travel

    Cons

    The company is demanding staff return to the office three days a week despite us already being expected to travel. They stated that we may WFH one additional day if we travel, but failed to acknowledge how the staff is likely to travel on weekends without extra pay (only given per diem rate for meals). They expect staff to be okay with an inadequate workspace (no proper connection equipment for laptops so you must bring a charger, shared desks make it impossible to leave items, and the equipment is in poor condition and clearly not sanitized despite being shared). But they think staff should just deal with it because we will be relocating to a new office space. A lot of higher-level staff are very comfortable in their positions and fail to adequately lead and assist, creating a sink-or-swim environment for some of the staff. Office politics are also terrible

    2 people found this review helpful
  7. 1.0
    Current Employee, more than 3 years

    Antiquated CEO and careless management

    Mar 18, 2023 - Compliance Examiner in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great training department willing to support and develop staff. Lots of vacation days. Tuition reimbursement and any type of work related exam or certification is covered by the firm.

    Cons

    CEO demands in-office 3 days a week, when absolutely no one collaborates that much in-person for the work that needs to be done. Technology sucks in NY office, IS doesn’t do anything about it, which is ironic when the company is pushing more days in the office and technology works better from home.

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    3 people found this review helpful
  8. 2.0
    Current Employee, more than 3 years

    Careless CEO

    Feb 28, 2023 - Supervisor in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to start career. Good certification and tuition reimbursement program. OPD does a nice job at training staff.

    Cons

    Company is not as promising as it seems at first. Management doesn’t care much for the staff unfortunately.

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    2 people found this review helpful
  9. 4.0
    Current Employee, more than 1 year

    Good place to start your career, head out soon after

    Nov 27, 2022 - Compliance Examiner in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent training program Exposure to a wide variety of firms NFA shows appreciation for its employees in multiple ways -good benefits, tuition reimbursement, good 401k match and various employee appreciation events

    Cons

    Some departments can be rather toxic. You are seen as a churning machine for exams and senior manager barely acknowledges you. It is not rare for you to work hard during an exam to get zero appreciation in the end. Management can be clickey, stick with their favorites and not foster a team environment. Eventually this drives you out.

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    2 people found this review helpful
  10. 4.0
    Current Employee, more than 1 year

    Great for straight out of college

    Feb 7, 2023 - Supervisor I in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    *Hires people straight out of college *Great way to enter the industry *Great job opportunities after *Great learning experience

    Cons

    * Hybrid work schedule (currently two days in office, moving to three days)

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    1 person found this review helpful
  11. 3.0
    Former Employee, more than 1 year

    Good WLB, bad mgtment

    Feb 15, 2023 - Compliance Examiner in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -WLB, 37.5hr/wk -good selection of insurance -PTO

    Cons

    -mgtment would ask about opinion and does not listen!

    Continue reading
    2 people found this review helpful
Viewing 1 - 10 of 216 Reviews
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National Futures Association Reviews FAQs

National Futures Association has an overall rating of 3.8 out of 5, based on over 224 reviews left anonymously by employees. 76% of employees would recommend working at National Futures Association to a friend and 56% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, National Futures Association employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at National Futures Association. This rating has decreased by -1% over the last 12 months.

76% of National Futures Association employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated National Futures Association 4.0 out of 5 for work life balance, 3.8 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at National Futures Association to be culture, career development, benefits and the cons to be workplace, senior leadership, management.

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National Futures Association (NFA) is the self-regulatory organization for the U.S. derivatives industry, including on-exchange traded...More

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National Futures Association

4 days ago

Diversity and Inclusion
In recognition of Mental Health Awareness Month, NFA and our Wellness Employee Resource Group, Be Well@NFA, were excited to host a number of events promoting wellness. Events included meditation and art therapy sessions led by our staff, an employee panel discussing their own mental health journeys, and wellness screenings in our office. Take a look at some of our staff's drawings!
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National Futures Association

10 days ago

NFA was excited to host first-generation college students from Michigan State University last week at our office. Several NFA staff spoke about their experiences as first-generation college students and transitioning to a role at NFA. Thank you to all who attended!
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Glassdoor has 224 National Futures Association reviews submitted anonymously by National Futures Association employees. Read employee reviews and ratings on Glassdoor to decide if National Futures Association is right for you.