National General Insurance Reviews | Glassdoor

National General Insurance Reviews

Updated August 18, 2018
518 reviews

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2.8
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Barry Karfunkel
114 Ratings

518 Employee Reviews

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Pros
  • "Couldn't be happier with the work environment" (in 20 reviews)

  • "NatGen is surrounded with great people that truly look out for you best interest" (in 18 reviews)

Cons
  • "Difficult work life balance due to lack of resources" (in 15 reviews)

  • "Slow problem solving from upper management" (in 23 reviews)

More Pros and Cons

  1. "Wonderful Company Culture in the Marketing Dept."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at National General Insurance full-time

    Pros

    The marketing dept. is very creative, driven, and forward-thinking. The company culture is very positive; this was the first thing that I noticed, which was very important for me. This is a wonderful team with a passion for growth and collaboration. I definitely recommend working here!

    Cons

    I don't have any cons.


  2. "Great Claims Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MD TCR in Ontario, CA
    Current Employee - MD TCR in Ontario, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National General Insurance full-time (More than a year)

    Pros

    The role has opportunities for growth and movement. PerformNce driven but relaxed environment with mentors and management team caring about your development and success.

    Cons

    While the overwhelming majority of the management team is great, my Regional manager is aloof, unfriendly and overbearing. She is new to the role and needs to take her cues from my manager who is more experienced than her. Thankfully don’t have to interact with her much.

    Advice to Management

    Flexible work hours, work from home opportunities.

  3. "Auto Claims Adjuster 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National General Insurance full-time

    Pros

    Really good team and a manageable workflow of claims. Managers weren't too overbearing and expected you to do your job. Benefits were fine.

    Cons

    Claims system is pretty bad and not user friendly. Makes doing the job more efficiently hard.

    Advice to Management

    Consider a better software!


  4. "Great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at National General Insurance full-time (More than 3 years)

    Pros

    Total loss management are great
    Open door policy
    Flexible work schedule
    Opportunity to work from home

    Cons

    Claims are claims, gotta stay on top of your metrics
    Benefits aren’t that great


  5. "Worked there for 3 years"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good location parking in the muni for free

    Cons

    There is a lot of work can get overwhelmed


  6. "Job for a start"

    StarStarStarStarStar
    Former Employee - Data Entry
    Former Employee - Data Entry

    I worked at National General Insurance full-time (More than a year)

    Pros

    Good hours, nice break room

    Cons

    Bad management, poor pay for work you do

    Advice to Management

    .


  7. "Knowledge Management Specialists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at National General Insurance full-time

    Pros

    Easy work load and dead lines

    Cons

    Manager is not a people person, small department with huge turn over

    Advice to Management

    Replace existing supervisor with someone that can constructively supervise

  8. "claims adujster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Cleveland, OH
    Current Employee - Claims Adjuster in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National General Insurance full-time (More than a year)

    Pros

    PTO, benefits, good employee engagement team

    Cons

    absurd workload, unfair/unethical metrics, micromanagement, overworked, inconsistent and poor communication

    Advice to Management

    hire more people, make employees want to stay.


  9. "HRIS Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HRIS Manager in Winston-Salem, NC
    Current Employee - HRIS Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National General Insurance full-time (Less than a year)

    Pros

    great manager and great co-workers

    Cons

    I have none at this time.

    Advice to Management

    Keep it up!


  10. "Sales Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National General Insurance full-time

    Pros

    Work atmosphere to work in. Amazing benefits.

    Cons

    The times when the call volume is low and commissions is almost impossible to make.


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