National General Insurance Reviews | Glassdoor

National General Insurance Reviews

Updated February 12, 2019
556 reviews

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2.8
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Barry Karfunkel
132 Ratings

Employee Reviews

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Pros
  • "You don't have to be a top salesman to make 80k or more per year, just a hard working one" (in 22 reviews)

  • "Couldn't be happier with the work environment" (in 20 reviews)

Cons
  • "Difficult work life balance due to lack of resources" (in 15 reviews)

  • "Slow problem solving from upper management" (in 23 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Winston-Salem, NC
    Current Employee - Anonymous Employee in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at National General Insurance full-time (More than a year)

    Pros

    Love my team and the folks in my office. Work is always challenging, but I feel like I have room for growth and ample opportunities to prove myself. It's exciting to see the company continue to grow.

    Cons

    health care benefits are OK, but it's expensive to cover a family


  2. "Wonderful Company Culture in the Marketing Dept."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at National General Insurance full-time

    Pros

    The marketing dept. is very creative, driven, and forward-thinking. The company culture is very positive; this was the first thing that I noticed, which was very important for me. This is a wonderful team with a passion for growth and collaboration. I definitely recommend working here!

    Cons

    I don't have any cons.

  3. "It was an ok job but very little flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Winston-Salem, NC
    Former Employee - Customer Service Representative in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National General Insurance full-time (More than a year)

    Pros

    The training was great and informative.

    Cons

    The pay was poor, it was very stressful and very little flexibility


  4. "Poor work life blance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist
    Former Employee - Claims Specialist
    Doesn't Recommend

    I worked at National General Insurance full-time (More than 3 years)

    Pros

    Benefits and 401k match and some work from home opportunities

    Cons

    Stressful, unrealistic work load, inefficientand time consuming processes


  5. Helpful (2)

    "Mico management nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Hillsboro, OR
    Current Employee - Agent in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at National General Insurance full-time (Less than a year)

    Pros

    Relaxed climate decent compensation contests.

    Cons

    Micromanagement with no residuals and chargebacks. If you miss commission one week those policies do not count towards charge backs. Fails to follow legal hr practices.

    Advice to Management

    Pay transparency, stop micromanaging. Teach sales techniques. Less focus on metrics more focus on sales behaviors.


  6. Helpful (3)

    "Insurance Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Service Representative in Winston-Salem, NC
    Current Employee - Insurance Service Representative in Winston-Salem, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at National General Insurance full-time (Less than a year)

    Pros

    Co-Workers
    Work is Simple
    Paid Time Off

    Cons

    Turning into micromanagement
    Pay Rate

    Advice to Management

    Stop treating employees like children I should be allowed to speak to my neighbor in between calls also I dont feel its right to threaten us with write ups for checking our phones. We are adults with children who should be treated as such


  7. Helpful (3)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cleveland, OH
    Current Employee - Sales Associate in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National General Insurance full-time (More than 3 years)

    Pros

    Everyone treats each other like family.

    Cons

    The lead source has really got bad. Been here 3 years and this is as bad as its ever been. I made a lot less in 2018 then i did in 2016/2017. We get charged back on every policy that cancels and half the people we talk to cancel. Checks have steadily gotten worse. But it’s easy and if you are cool making 50k then this is the place for you.

    Advice to Management

    Stop lecturing us with your own personal growth bs and give us straight answers to our questions. You all make much more money than us. No one needs to here your personal growth stories....you are not in our position.

  8. Helpful (1)

    "Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Forecast Analyst in Pittsburgh, PA
    Current Employee - Forecast Analyst in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at National General Insurance (More than 10 years)

    Pros

    Work from home, good time off.

    Cons

    No room for growth. No bonuses. High turn over.

    Advice to Management

    Hire more employees


  9. Helpful (1)

    "Overall a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Consultant in Winston-Salem, NC
    Former Employee - Customer Service Consultant in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National General Insurance full-time (Less than a year)

    Pros

    Start out pay was $16.50 for me. A lot of overtime is always available. Nice, colorful offices. My boss was great. PTO. A lot of room for growth in the company.

    Cons

    The amount of gossip and pettiness of coworkers is ridiculous.

    Advice to Management

    Better training courses and being more personal with employees. Out of my training class there is only 2 people still working there.


  10. "Awful. Very repetitive, they micromanage, you will be a robot working here."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Early schedule- off by 3:30 pm. Coworkers are great!

    Cons

    Managers are awful, only 30 min lunches