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National General Insurance

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National General Insurance

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National General Insurance Reviews

Updated Jul 22, 2021

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Found 861 of over 891 reviews

3.5
58%
Recommend to a Friend
75%
Approve of CEO
National General Insurance CEO and Co-Chairman Barry Karfunkel (no image)
Barry Karfunkel
259 Ratings
Pros
  • "Great people and growing company(in 27 reviews)

  • "I would recommend to anyone seeking a great work environment with opportunities to grow within the company(in 26 reviews)

  • Cons
  • "Upper management and no training(in 28 reviews)

  • "This is NOT a place to come if you value anything approaching work life balance(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of National General Insurance and is not affected by filters.

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    1. 4.0
      Current Employee, more than 5 years
      Featured Review

      You Get Out What You Put In

      Dec 9, 2020 - Inside Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is great, awesome people to work with, have to problem solve and think quick which makes it challenging in a good way, management is helpful and actually care about their employees

      Cons

      Long hours, 401k is subpar compared to other company match incentives

      Continue reading
      4 people found this review helpful
    2. 5.0
      Current Employee, more than 5 years

      Great place to work!

      Jun 23, 2021 - Product Analyst in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work and home balance.

      Cons

      I don’t have any cons to contribute.

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    3. 4.0
      Current Employee, more than 3 years

      VERY STRESSFUL - GREAT COMPANY CULTURE

      Jul 22, 2021 - Claims Manager in Ontario, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Best company culture and people

      Cons

      -High Volume, stressful -Work life balance can be a challenge at times.

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    4. 4.0
      Former Employee, more than 1 year

      Good job security

      Jul 21, 2021 - Material Damage Adjuster in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Upward movement opportunities Decent pay Company camaraderie

      Cons

      I had personal cons nothing in general

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    5. 4.0
      Current Employee

      Honest review

      Jul 15, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited OT, benefits, work from home

      Cons

      You will be getting calls from the moment you sign in to when you leave m, very very busy

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    6. 4.0
      Current Employee

      Not the best. Not the worst

      Jul 15, 2021 - Claims Adjuster in Ontario, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always something to do. Good pay

      Cons

      Work load can be overwhelming at times

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    7. 2.0
      Current Employee, more than 8 years

      Unreasonable expectations

      May 26, 2021 - Claim Specialist in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can work from home.

      Cons

      Requires a set amount of unreasonable weekly closings that doesn't take into effect if you receive large call volumes or time consuming large losses. You're still required to obtain the required weekly production, exceed audit reviews and manage phones an activities, as if you're working at a production facility, not a claims office. This has resulted in people sneaking and working off the clock, which has led to write ups and terminations. Either you're written up for not meeting production requirements, not meeting audit standards, or working off the clock..There are no winners..Audit team is too strict and pretty much reworks the claim, instead of allowing the adjuster to conclude the claim based on their professional opinion. Horrible training. You learn your mistakes from the audit team. Closing requirements too stringent. They don't wanna offer overtime. They would rather you sneak and work off the clock to meet your goals, then write you up or fire you once you're discovered trying to meet their unreasonable goals...

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      1 person found this review helpful
    8. 4.0
      Former Employee, more than 3 years

      Good company but high stress

      Jun 21, 2021 - Auto Claims Adjuster in Winston-Salem, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job security, ability to move around to different specialties within claims, early promotions, supportive management

      Cons

      Solely metric based with high work load, slightly lower pay than other major insurance carriers in same career, abuse from public

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    9. 1.0
      Former Employee, less than 1 year

      No From Me!!!

      Jul 6, 2021 - Associate Sales Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home (If you enjoy being chained to a desk all day, it’s definitely not the work from home job you may be envisioning.)

      Cons

      Call center environment vs true insurance agent experience. TIGHT hold on your money. Very particular with wording about certain things. I gathered it was to avoid some legal things. For example they call any money your get from closing sales incentive. Obviously it’s an incentive to sell but if you say commission they will correct you. Little things like that made me feel uneasy. It seemed like it could be because with them using the word incentive it makes it easier for them when they say, not only do you have to make that sale BUT you also have to make the sale using these 3 key phrases and other crazy specific things like that in order to get the money. Also if they say it is salary “plus” incentive please disregard that! The pay structure is so you have to hit a threshold before getting the incentive. They will try to word it a certain to make you think otherwise. I’m not saying you can’t make money, but please be aware of the structure. Don’t even get me started on the training. That was just a complete circus. I often left the day thinking “is something wrong with me?” I genuinely felt like I was in a mental boxing ring all day. Wasn’t my cup of tea AT ALL.

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    10. 4.0
      Former Employee, more than 1 year

      It was okay

      Jun 21, 2021 - Claims in Ontario, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is always work and you will bee kept busy

      Cons

      Will find ways not to promote you

      Continue reading
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    Viewing 1 - 10 of 861 Reviews

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