National General Insurance Reviews | Glassdoor

National General Insurance Reviews

Updated Jun 16, 2019

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Found 582 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
53%
Approve of CEO
Barry Karfunkel
147 Ratings
Pros
  • "You don't have to be a top salesman to make 80k or more per year, just a hard working one(in 22 reviews)

  • "Couldn't be happier with the work environment(in 21 reviews)

Cons
  • "Slow problem solving from upper management(in 23 reviews)

  • "Stressful, unrealistic work load, inefficientand time consuming processes(in 19 reviews)

More Pros and Cons
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National General Insurance full-time for more than a year

    Pros

    Great company, people, and good pay.

    Cons

    Nothing really, pretty good company.

    National General Insurance2019-06-17
  2. "Raised Expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National General Insurance full-time for less than a year

    Pros

    Great Pay, great culture. No lip service. They walk the walk.

    Cons

    The only con would be fear that the company will change their winning formula

    Advice to Management

    Keep doing what you are doing

    National General Insurance2019-06-12
  3. Helpful (1)

    "NOT A GOOD PLACE TO WORK FOR LONG."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Dallas, TX
    Doesn't Recommend

    I worked at National General Insurance full-time for more than a year

    Pros

    The money is good, once you build your pipeline and learn a few sales techniques. Good company to get on your feet financial and good health and dental insurance options.

    Cons

    Where do i begin? The time restraints are horrible, meaning you only have a few minutes a day to take personal breaks such as bathroom breaks, phone calls, etc. If you go over it they will bring it up in your one on ones. They hover over you as you are trying to make a sale and even if you make a sale and you are not one of the favorites they will pull you off the phone to tell you what you did wrong. This company also...

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    Advice to Management

    Get better, maybe you wont have over 10 people quit within a year. Make leadership take responsibility for their behavior, and allow people to have a life without getting reprimanded for it.

    National General Insurance2019-06-12
  4. Helpful (2)

    "Goid place to land in the insurance industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National General Insurance full-time for more than 8 years

    Pros

    Solid company with room to move up from within

    Cons

    Workload not equivalent to salary. Many higher paid employees do very little and those paid moderately expected to carry the load for everyone.

    National General Insurance2019-05-25
  5. Helpful (1)

    "Insurance Operation Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Operations Representative I in Fort Worth, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National General Insurance full-time for more than a year

    Pros

    Set times and work. Relatively simple and straight forward. Depending on you're team it can also be a nice working environment.

    Cons

    Pay isn't all the great. Mostly through its very micromanaged, you must account for all time including bathroom breaks. The systems calculate how much time it takes you to finish each document and how much time you were in each program.

    National General Insurance2019-05-24
  6. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster Trainee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National General Insurance full-time for less than a year

    Pros

    Decent PTO, Good Training, Occasional free Pizza.

    Cons

    Terrible communication and very disorganized. Hours: 12-9, Some managers are nice, others are horrible. The company could also benefit from a more professional HR.

    Advice to Management

    Management needs to communicate more.

    National General Insurance2019-06-10
  7. Helpful (2)

    "High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MDTCR in Ontario, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at National General Insurance full-time for more than a year

    Pros

    Great co-workers. Overtime available since this is not a 40hr a week job.

    Cons

    Horrible management. Inconsistency in processes.

    National General Insurance2019-05-25
  8. Helpful (2)

    "Don't be fooled by the positive reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property and Casualty Insurance Agent in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National General Insurance full-time for more than a year

    Pros

    - They pay for your licensing - Get paid for two weeks when you quit. When you quit they pay you for a 2 week notice instead of making you work.

    Cons

    - Pay scale - Over worked - Not appreciated - They try to bully and use scare tactics - Worst leads to work with - Forced Overtime then they "charge you back" for time you have already been paid for on previous checks - Worst benefits ever - no work/life balance. - pretty much EVERYTHING about the company. Suggestion would be work for 4 months as much as possible then move on to a different company. Only...

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    Advice to Management

    Be a leader not a boss that tries to use scare tactics.

    National General Insurance2019-06-04
  9. Helpful (1)

    "Efficient Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National General Insurance full-time for more than 3 years

    Pros

    Great Work Environment. Great Location (Downtown). Great People

    Cons

    Parking Traffic During Championship Parades No Cafeteria in Building

    Advice to Management

    Hugely disappointing that "earned" PTO over 40 hours can't be carried over into the new year. This is a vast difference compared to your competitors. Don't grade people for not answering their phones (while already on the phone), it's counterproductive and poor customer service. Pony up for better, paid for, parking locations OR offer full time work from home positions OR Part Time work from home with VPN access,...

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    National General Insurance2019-04-22
  10. Helpful (2)

    "Run from this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Producer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National General Insurance full-time for more than a year

    Pros

    Great people Bonus structure Great atmosphere Friendly environment Sheetz

    Cons

    Charge backs take your whole condition, you're not allowed to see how they calculate your commissions, if you get on someone's bad side they will come after you in every way possible after firing you.

    Advice to Management

    Don't be a scummy company

    National General Insurance2019-05-29
Found 582 reviews