National General Insurance Reviews | Glassdoor

National General Insurance Reviews

Updated September 18, 2017
428 reviews

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428 Employee Reviews

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Pros
  • You don't have to be a top salesman to make 80k or more per year, just a hard working one (in 21 reviews)

  • Good people, good work environment (in 18 reviews)

Cons
  • Difficult work life balance due to lack of resources (in 15 reviews)

  • Worst treatment for employees but incompetent upper management (in 21 reviews)

More Pros and Cons

  1. "Stable and Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National General Insurance full-time

    Pros

    Great managers
    Good benefits
    Great work environment

    Cons

    Their computer system is the not user friendly, slow and does not allow for multitasking--which is imperative when handling claims.
    Their IT department is inefficient and unable to actually fix the slowness and unresponsiveness issues their systems have.


  2. "Senior Claims Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at National General Insurance full-time (More than a year)

    Pros

    Local management always had our back. The location was good and traveled against the flow of traffic so it never took more than 30 minutes to get home from work.

    Cons

    Everything required a process. If there wasn't a process couldn't see beyond the end of their nose. To make a large payment took 5 members of management. No one could just make a decision.

    Advice to Management

    Get back to old school adjusting and let your adjusters do their jobs.

  3. "Good Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in Winston-Salem, NC
    Current Employee - Claims Specialist in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National General Insurance full-time (More than 8 years)

    Pros

    Great benefits, Opportunity for advancement

    Cons

    Could have better Perks at work

    Advice to Management

    Management does do small perks like cooking hot dogs every other month for claims, or provide pizza after a holiday. Consider saving that money and giving gift cards for good evaluations, or customer compliments. I work here for the $$ and deserve every bit I make, would be nice to get a little more for the hard work some of us do other than food. Still love you all!


  4. Helpful (1)

    "NGI"

    StarStarStarStarStar
    Former Employee - Inside Sales Representative in Mesa, AZ
    Former Employee - Inside Sales Representative in Mesa, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National General Insurance full-time (Less than a year)

    Pros

    Great incentive, great team, fun atmosphere, lots of work, very motivating setting

    Cons

    Not enough work free time balance, stuffy dress code, worked far too many hours

    Advice to Management

    Be more open minded


  5. "One of the best employers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National General Insurance full-time (Less than a year)

    Pros

    Great Company

    Have been with the company a short time and already love it here. Couldn't be happier with the work environment!

    Cons

    None really. If I had to say there was one I wish the pay was a little higher. Other than that definitely no cons.

    Advice to Management

    Keep doing what you are doing.


  6. Helpful (1)

    "a real joke, the minor league of insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Cleveland, OH
    Former Employee - Insurance Sales Agent in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at National General Insurance full-time (Less than a year)

    Pros

    I guess I would say paycheck??

    Cons

    these guys in Cleveland are a real joke.
    the managers know very little about the insurance industry, but yet they think they are Gods of Insurance
    a real boiler room call center with untrained minions running the asylum

    Advice to Management

    change management in Cleveland


  7. "Great Pay, Benefits & Opportunites"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting Marketing Manager in Cleveland, OH
    Current Employee - Recruiting Marketing Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National General Insurance full-time (More than a year)

    Pros

    Pay, Benefits, Advancement Opportunity, Culture, Managers

    Cons

    If you want to succeed, you cannot sit back and hope success is handed to you. The earning opportunity is huge if you are willing to put in the work.

    Advice to Management

    Keep shaking things up, keep looking for ways to improve the culture, keep pushing people to find their best

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Service Representative in Winston-Salem, NC
    Current Employee - Insurance Service Representative in Winston-Salem, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at National General Insurance full-time (Less than a year)

    Pros

    Schedule is great
    Paid vacation/holidays
    Great team of supervisors/coworkers
    Pay is decent

    Cons

    Being glued to the phone all day gets old but it's not so bad :)

    Advice to Management

    we have a great set of supervisors


  9. "Its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX
    Recommends

    I have been working at National General Insurance full-time (Less than a year)

    Pros

    Decent pay,cool people in the work environment, very diverse , incentives

    Cons

    Micro manage, alot of calls and management seems to not know the in n out of the company,

    Advice to Management

    Givs people longer breaks in between calls


  10. "Billing Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National General Insurance full-time

    Pros

    Bonus from attendance and referrals. Occasional potlucks. They would sometimes buy chipotle for lunch for everyone. Open door policy for management. Coaching for your department.

    Cons

    30 minute lunches. Sometimes favoritism.


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