National Government Services Reviews | Glassdoor

National Government Services Reviews

Updated February 6, 2017
68 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Sandra Miller
18 Ratings

68 Employee Reviews

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Pros
  • Able to work from home depending on your performance (in 13 reviews)

  • Overall, the company has great benefits for its employees (in 7 reviews)

Cons
  • There is no mentoring required by upper management so its hard to truly learn the business (in 6 reviews)

  • 00 when offered a full time position (in 4 reviews)

More Pros and Cons

  1. "Overall very positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Test Engineer in Avon, IN
    Current Employee - Software Test Engineer in Avon, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at National Government Services full-time (More than 5 years)

    Pros

    Great flexibility and leadership , love the work from home policy, ample ability to try and learn new things. Training available

    Cons

    Government work so it's not cutting edge, very process oriented, sometimes it can be good but too much is never good.

    Advice to Management

    Keep it up!


  2. "High School All Over"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at National Government Services full-time (More than a year)

    Pros

    Room for advancement and ability to work at the main location through time.

    Cons

    Management has sort of a high school mentality. If they like you personally you'll go far, if you are not down with their antics, good luck.

    Advice to Management

    Stop lying to get contracts.


  3. "utilization review nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilzatio Review Nurse in Harrisburg, PA
    Current Employee - Utilzatio Review Nurse in Harrisburg, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at National Government Services full-time (More than 8 years)

    Pros

    Work from home. Flexible schedule

    Cons

    Poor training by email only

    Advice to Management

    Emails do not adequately train people. At least allow phone in meetings for group discussions.


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  5. Helpful (1)

    "Horrible"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not sure, this company has gone down the tubes. What a mismanaged, nepotistic, micro-managed company. Not sure I have anything to say that's nice about working here. Be prepared to feel unappreciated, not valued, and demeaned.

    Cons

    Everything! They have no direction. They micromanage you until you are completely demoralized. Constantly cutting and squeezing resources and costs. It's been the most miserable place to work.

    Advice to Management

    Get a clue!


  6. "Clerk II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Portland, ME
    Former Employee - Anonymous Employee in South Portland, ME
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Government Services part-time (More than a year)

    Pros

    National Government Service benefits were good for part-time employees. Employer allowed for flexible work hours.The accrued time off was generous.

    Cons

    Hostile and stressful work environment. Managers would quit and several employees would leave at the same time. Not a work place for the faint at heart.

    Advice to Management

    Listen to what your part-time employees are saying about the work load given to them. Part-time employees cannot do the same amount of work as full-time employees. Ask yourselves why people are leaving.


  7. "Appeals and Grievances Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Harrisburg, PA
    Former Employee - Anonymous Employee in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Government Services full-time (More than 3 years)

    Pros

    This was the worst job I ever had. I met a lot of nice coworkers which is the only pro I can come up with.

    Cons

    Management tries scare tactics to try to make employees work harder. They play games and treat you like a number. So many people were having anxiety attacks and going out on FMLA - fun place not.

    Advice to Management

    There needs to be a complete overhaul of the management in appeals - they threaten and treat their employees badly.


  8. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Government Services full-time

    Pros

    I enjoyed the office environment and culture.

    Cons

    Unfortunately did not keep contract and had to let go entire staff


  9. "They listen to employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appeals Representative in Indianapolis, IN
    Former Employee - Appeals Representative in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National Government Services full-time (More than 3 years)

    Pros

    Able to work from home depending on your performance. Very hardworking team. Everybody here looks busy and always doing their jobs. When we were laid off, the company did its best to assist us in any way they can.

    Cons

    Company does not cover internet expenses for work at home people. They used to but they stopped doing that. Even when you're working from home, they will not allow you to move out of state.


  10. "NGS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Government Services full-time

    Pros

    Great folks to work with

    Cons

    NGS is a very top heavy organization.


  11. "na"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisburg, PA
    Current Employee - Anonymous Employee in Harrisburg, PA
    Recommends
    Positive Outlook

    I have been working at National Government Services full-time (More than 10 years)

    Pros

    So many opportunities to grow and learn.

    Cons

    no concerns at this time

    Advice to Management

    appreciate staff and offer opportunities for growth



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