National Government Services Reviews | Glassdoor

National Government Services Reviews

Updated December 8, 2017
86 reviews

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3.0
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Sandra Miller
27 Ratings

86 Employee Reviews

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Pros
  • Work from home available for most full time employees (in 18 reviews)

  • Great benefits - as a subsidiary of Anthem all the perks and benefits Anthem associates receive are passed along to NGS associates (in 9 reviews)

Cons
  • We've tried to explain to upper management how stressful it's become and they made it clear they won't change it back (in 8 reviews)

  • No regard or understanding of what is involved or work life balance (in 4 reviews)

More Pros and Cons

  1. "work reduction"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Government Services full-time

    Pros

    Good co-workers and on the job training

    Cons

    Team silos and lack of loyalty


  2. "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at National Government Services full-time

    Pros

    Benefits package is good but keeps getting chipped away. hours are flexible. Work at home

    Cons

    Reductions in staff. Top heavy in management. Poor decisions by senior management, Contract work not stable.

    Advice to Management

    Listen to your staff. Plan ahead and be proactive instead of reactive to changes in the industry. Cut cost with reducing higher up, not staff that processes work.

  3. "RIFd"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There are a lot of good people employed and working hard. Conversion from a Title 18 contractor to a competitive contractor is underway.

    Cons

    Business development pipeline, which is important to a government contractor, has never been fully developed. In 4 years, there were 5 VP of BD. Proposal solutions not fully thought through to be competitive.

    Advice to Management

    Keep bringing in people with government contracting experience.


  4. "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Exceptional Learning Experience about the government.

    Cons

    Government Contract work leaves people unsure of their jobs.

    Advice to Management

    Walk the Talk and when you tell people they can't work from home then upper management should be in the office.


  5. "Used to be a great company - Going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Government Services full-time

    Pros

    There are some great managers and employees on the front lines.

    Cons

    Upper management doesn't listen to or value associates
    Extremely low pay for hourly employees
    Can't win any new contracts
    High turnover rate
    Culture of backstabbing and secrecy
    Relies too heavily on contractor support for core business needs (IT mostly)
    Health insurance is pretty bad
    No advancement opportunities
    Poor leaders keep getting promoted
    Even though there is a non-retaliation policy, when someone speaks up about something, they are treated poorly afterwards.

    Advice to Management

    Pay your employees what they're worth!! Listen to your front line mangers and employees and value their opinions. Stop promoting crappy leaders into higher level positions.


  6. "Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Program Manager in Indianapolis, IN
    Current Employee - Senior Technical Program Manager in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at National Government Services full-time (More than 3 years)

    Pros

    I work for a very strong Leadership in the organization

    Cons

    it is hard to break into the elite group but I was able to by doing my job at the highest level possible. They do have a good old boy system that is not good for the morale of other associates

    Advice to Management

    Be open and look for the talent that is sitting right under your nose instead of just hoping for the best.


  7. "Stay away from ORU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Accounting Ops Specialist in Harrisburg, PA
    Current Employee - Finance Accounting Ops Specialist in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Government Services full-time (More than a year)

    Pros

    I enjoyed the work itself but the environment is toxic. Overtime and double time are a plus. Also offer work from home opportunities.

    Cons

    If you're not a favorite of the leadership team you'll have a target on your back. Never have I worked for a company that treated their employees so poorly. There are no options to resolve any issues taken to HR because they outsource their employees internal issues.

    Advice to Management

    The only advice I would have is to clean house and remove all those in management positions to remove the "yes men" and get good quality people.

  8. Helpful (2)

    "Pretty decent benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Service Representative in Harrisburg, PA
    Former Employee - Provider Service Representative in Harrisburg, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at National Government Services full-time (More than 3 years)

    Pros

    The benefits package and the yearly bonuses were good.

    Cons

    Nepotism and favoritism when trying to move up in the company. It's very hard you can try to fix your stats and do everything that is asked plus some and not move up.


  9. "Not For Me"

    StarStarStarStarStar
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend

    I worked at National Government Services full-time (Less than a year)

    Pros

    Great atmosphere, good people, work was challenging

    Cons

    Pay decrease after the procurement department made a mistake with pay rate
    The company was not organized with the understanding of what the contract really needed to honor it honestly

    Advice to Management

    Listen more to your employees with the insight they have of the work that is being done


  10. "Good company for full time employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer/Senior Advisor in Indianapolis, IN
    Current Employee - Solutions Engineer/Senior Advisor in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at National Government Services full-time (More than 5 years)

    Pros

    Work from home available for most full time employees.
    Direct managers work with their team very well.
    Management gets rid of consultants before getting rid of full time employees.

    Cons

    If a government contract ends, many people lose their jobs. Contractors go first.


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