National Government Services Reviews

Updated Dec 1, 2020

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3.4
47%
Recommend to a Friend
57%
Approve of CEO
National Government Services President         Sandra Miller (no image)
Sandra Miller
32 Ratings
Pros
  • "Fantastic management, knowledgeable and helpful co-workers, work-from-home, flexible hours(in 21 reviews)

  • "Great benefits - as a subsidiary of Anthem all the perks and benefits Anthem associates receive are passed along to NGS associates(in 9 reviews)

Cons
  • "Internal Anthem transfers don't happen because once you land in the poisoned well of NGS, no one wants you(in 12 reviews)

  • "We've tried to explain to upper management how stressful it's become and they made it clear they won't change it back(in 8 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Appeals Specialist 

    I have been working at National Government Services full-time

    Pros

    Work from home, good pay

    Cons

    Heavy workload, have to reach quality and time goals daily

  2. "I love this job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical Review Nurse in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Government Services full-time for more than a year

    Pros

    Fantastic management, knowledgeable and helpful co-workers, work-from-home, flexible hours. Subsidiary of Anthem so all the benefits of that company as well.

    Cons

    Pay could be a bit higher, but they are a government operation so it's limited.

    Continue reading

  3. "Good starter job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Auditor II in Syracuse, NY
    Positive Outlook
    No opinion of CEO

    I have been working at National Government Services full-time

    Pros

    Good benefits and nice pay. A lot of upward mobility.

    Cons

    The training is long and not efficient.

    Continue reading
  4. "Great place to work!"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at National Government Services full-time

    Pros

    Amazing company, growth opportunities, great people!

    Cons

    I do not have any cons to share.

  5. Helpful (1)

    "Once Exceptional now Dying Painful Death"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Audit and Reimbursement in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Government Services full-time for more than 10 years

    Pros

    Benefit package acceptable, PTO good, Coffee machine

    Cons

    This used to be an exceptional place to work. However since roughly 2015 it went down hill quickly. Specifically in A&R, the director single handedly killed all morale, talent and anything good. Understaffed, wrongly staffed, no trust in employees, managers not allowed to manage, micro managed from top down, inhuman expectations, no collaboration, director mindset of “I’m always right”, highly toxic, staff treated like cattle instead of people

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  6. Helpful (1)

    "Great managers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Syracuse, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at National Government Services full-time for more than 8 years

    Pros

    My operational managers were fantastic. They saw the potential in me and really helped me get noticed and promoted.

    Cons

    Decisions by senior leadership left a lot to be desired.

  7. Helpful (2)

    "Toxic environment, long hours, low pay, poor management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Government Services full-time for more than a year

    Pros

    none if there was no star I would select NONE, NO PROs

    Cons

    Toxic environment, long hours, low pay, poor management

    Continue reading
  8. Helpful (2)

    "Great job experience, unfavorable work environment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Written Correspondence in Denison, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Government Services full-time for more than 3 years

    Pros

    Flexible scheduling allowed for balance between work and family. Good benefits.

    Cons

    Poor management, inner office drama.

  9. "Financial Operations Specialist"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Operations Specialist 
    Neutral Outlook
    No opinion of CEO

    I worked at National Government Services full-time for more than 3 years

    Pros

    The federal holidays were nice.

    Cons

    Some of the leadership team are rude and few managers are micromanagers

    Continue reading
  10. "Review"

    1.0
    Former Employee - Anonymous Employee 

    I worked at National Government Services full-time for more than a year

    Pros

    Experienced a great deal of job autonomy.

    Cons

    No negative comments to share.

Viewing 1 - 10 of 112 English Reviews