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National Government Services

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National Government Services

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National Government Services Reviews

Updated Nov 22, 2021

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Found 119 of over 135 reviews

3.7
51%
Recommend to a Friend
53%
Approve of CEO
National Government Services President         Sandra Miller (no image)
Sandra Miller
34 Ratings
Pros
  • "Work from home, good culture, great people(in 21 reviews)

  • "good benefits-HSA & 401K match(in 8 reviews)

  • Cons
  • "The company's focus on government contracts seems to force it to play it safe rather than take risks(in 7 reviews)

  • "Poor management, inner office drama(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great Place to Work

      Nov 22, 2021 - Security Analyst in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership Work/Life Balance Day to day work Culture Management Flexible Schedule

      Cons

      Career growth, bonus percentage range

      Be the first to find this review helpful
    2. 3.0
      Former Employee, more than 5 years

      You are as good as long as they benefit from you

      Aug 13, 2021 - SCA Prov Enroll Representative II Part B in Harrisburg, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      job security manager flexibility depending on dept good benefits-HSA & 401K match annual performance bonus but adds more strict metrics annually making it harder to gain optimal bonus

      Cons

      more work no additional pay or title change micromanagers /leadership too much work politics/favoritism-managers promote who they want, not qualified candidates. Used for my leadership skill sets but denied applied for positions CAP employees- must apply for a new position for more pay unprofessional managers -emotional/attitudes if you don't do what they want when they want Quantity over Quality matters here

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    3. 1.0
      Former Employee, more than 1 year

      No room for growth

      May 18, 2021 - Lead Indexer II in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working hours window and overtime

      Cons

      Department Leads, Management, Non-communication, No HR assistance

      Continue reading
      Be the first to find this review helpful
    4. 5.0
      Current Employee, less than 1 year

      NGS/Anthem great place to work

      Mar 29, 2021 - Provider Education Specialist in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      leadership, teamwork, salary, bonus, benefits

      Cons

      there's nothing I can think of

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    5. 5.0
      Current Employee

      Great place to work

      Oct 1, 2020 - Appeals Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home, good pay

      Cons

      Heavy workload, have to reach quality and time goals daily

      Be the first to find this review helpful
    6. 5.0
      Current Employee, more than 1 year

      I love this job!

      Sep 13, 2020 - Clinical Review Nurse in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic management, knowledgeable and helpful co-workers, work-from-home, flexible hours. Subsidiary of Anthem so all the benefits of that company as well.

      Cons

      Pay could be a bit higher, but they are a government operation so it's limited.

      Continue reading
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    7. 4.0
      Current Employee

      Good starter job

      Aug 3, 2020 - Auditor II in Syracuse, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and nice pay. A lot of upward mobility.

      Cons

      The training is long and not efficient.

      Continue reading
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    8. 5.0
      Current Employee

      Great place to work!

      Mar 31, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing company, growth opportunities, great people!

      Cons

      I do not have any cons to share.

      Be the first to find this review helpful
    9. 2.0
      Former Employee, more than 10 years

      Once Exceptional now Dying Painful Death

      Mar 1, 2020 - Audit and Reimbursement in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefit package acceptable, PTO good, Coffee machine

      Cons

      This used to be an exceptional place to work. However since roughly 2015 it went down hill quickly. Specifically in A&R, the director single handedly killed all morale, talent and anything good. Understaffed, wrongly staffed, no trust in employees, managers not allowed to manage, micro managed from top down, inhuman expectations, no collaboration, director mindset of “I’m always right”, highly toxic, staff treated like cattle instead of people

      Continue reading
      1 person found this review helpful
    10. 4.0
      Former Employee, more than 8 years

      Great managers

      Feb 5, 2020 - Senior Financial Analyst in Syracuse, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My operational managers were fantastic. They saw the potential in me and really helped me get noticed and promoted.

      Cons

      Decisions by senior leadership left a lot to be desired.

      1 person found this review helpful
    Viewing 1 - 10 of 119 Reviews

    National Government Services Reviews FAQs

    National Government Services has an overall rating of 3.7 out of 5, based on over 135 reviews left anonymously by employees. 51% of employees would recommend working at National Government Services to a friend and 51% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, National Government Services employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at National Government Services. This rating has decreased by -6% over the last 12 months.

    51% of National Government Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated National Government Services 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at National Government Services to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.

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