National Grid USA Reviews | Glassdoor

National Grid USA Reviews

Updated May 17, 2018
378 reviews

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3.7
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Approve of CEO
National Grid USA CEO John Pettigrew
John Pettigrew
44 Ratings

378 Employee Reviews

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Pros
  • Work life balance (depending on your role) offers ability to work from home (in 27 reviews)

  • Flexible work hours and work from home/remote options available (in 16 reviews)

Cons
  • Upper management can be disconnected (in 17 reviews)

  • Senior management needed to be more repsonsive (in 8 reviews)

More Pros and Cons

  1. Featured Review

    "Process excellence analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Grid USA full-time

    Pros

    great company to work and a lot of room to grow

    Cons

    cannot think any Cons~Like this company!


  2. "Waitress"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA part-time

    Pros

    salary was pretty good for me

    Cons

    Very strict on dress code

  3. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Analyst in Syracuse, NY
    Current Employee - Lead Analyst in Syracuse, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at National Grid USA full-time (More than 10 years)

    Pros

    Large company with many opportunities, especially if you are interested in relocating

    Cons

    Upper management can be disconnected

    Advice to Management

    Listen a bit closer


  4. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Brooklyn, NY
    Former Employee - Senior Analyst in Brooklyn, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National Grid USA full-time (Less than a year)

    Pros

    The people and the challenges.

    Cons

    No clear direction from management.

    Advice to Management

    Giver clear directions. We are not mind readers.


  5. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA full-time

    Pros

    Its a great company to work for

    Cons

    Work environment may get a little dull

    Advice to Management

    None


  6. "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Syracuse, NY
    Current Employee - Anonymous Employee in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Grid USA full-time (More than a year)

    Pros

    Many opportunities for movement. Great Management Leadership. Management encourages you to be successful. Multiple locations for Employment- New York, Massachusetts & Rhode Island. Affordable Medical Insurance.

    Cons

    No parking for new employees in Syracuse Office. There is a wait of about 8 years.


  7. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Brooklyn, NY
    Current Employee - Senior Analyst in Brooklyn, NY
    Doesn't Recommend

    I have been working at National Grid USA full-time (More than 3 years)

    Pros

    Excellent benefits: health, fitness Reimburssement up to $500 every 6 month , educational reimbursement up to 90% of your cost

    Cons

    Not competitive pay, sometimes very long hours

    Advice to Management

    Hard working employees should be rewarded and the pay rate should be reconsidered

  8. "Corrupt and unethical place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Syracuse, NY
    Current Employee - Anonymous Employee in Syracuse, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Grid USA full-time (More than 8 years)

    Pros

    Work hours, holidays off and pay

    Cons

    Everything else. Management is very unethical and harass employees.

    Advice to Management

    Learn how to treat your employees with respect.


  9. "Billing Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    No opinion of CEO

    I worked at National Grid USA full-time (More than 5 years)

    Pros

    helping people
    work events are fun
    benefits
    union
    they only fire you for serious issues
    extra pay for night shift and lots of overtime

    Cons

    hardly any personal space
    very loud environment
    rude customers (ofcourse)
    management doesn't back you up
    very immature staff (gossip, affairs,fraud,etc)
    training doesn't always prepare you
    trainers love to gossip and talk about things that have nothing to do with the job

    Advice to Management

    update training (have hr rep in training room)
    sensitivity training for supervisors
    actually bring to attention suggestions from employees (meetings)


  10. "Nationa Grid"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA full-time

    Pros

    Great company, good pay, easy to move around to new jobs

    Cons

    no pension when i got hired


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