National Grid USA Reviews | Glassdoor

National Grid USA Reviews

Updated April 15, 2017
81 reviews

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3.0
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National Grid USA CEO John Pettigrew
John Pettigrew
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81 Employee Reviews

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Pros
  • Great work/life balance, salary & benefits (in 22 reviews)

  • Pros: Good benefits, opportunity to move around within company (in 25 reviews)

Cons
  • Upper management needs to be more on point and in tune (in 15 reviews)

  • Senior management needed to be more repsonsive (in 7 reviews)

More Pros and Cons

  1. "customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at National Grid USA full-time

    Pros

    continued growth within the comapny

    Cons

    pay rate for customer service reps starts too low


  2. "Lead Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead in Melville, NY
    Former Employee - Lead in Melville, NY

    I worked at National Grid USA full-time

    Pros

    Good Benefits: salary, medical, in-house training

    Cons

    Too many department changes with no real vision.

    Advice to Management

    Appreciate your older employees for they have so much experience to help the company succeed.


  3. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Waltham, MA
    Former Intern - Anonymous Intern in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Grid USA as an intern (Less than a year)

    Pros

    Open office environment. Opportunities to work outside of the office both in the field and remotely. Office location is easily accessible just off of route 128.

    Cons

    Aging and far from innovative software. Very resistant to change. Strict safety policies, to the extent of no enjoying work.


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  5. "Mechanic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Technician in Brooklyn, NY
    Former Employee - Auto Technician in Brooklyn, NY
    Recommends
    Positive Outlook

    I worked at National Grid USA full-time (More than 5 years)

    Pros

    Good pay, plenty of overtime, good work environment

    Cons

    Not many opportunities to move up in the company

    Advice to Management

    None


  6. "Very very corporate."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Boston, MA
    Former Employee - Operations Supervisor in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Grid USA full-time (More than 10 years)

    Pros

    Great training and experience. New equipment. Plenty of different fields of work to choose from. The pay is ahead of its competition.

    Cons

    Your a number, nothing more! There's no room for common sense there's black and white.
    Company is filled with broken processes.
    Instead of hiring a full staff, your expected to do the work of two or more.
    Paid monthly

    Advice to Management

    Try to care about your staff at a personal level, it's not all about money.


  7. Helpful (1)

    "It was a bitter sweet job at times their is lots of opportunities to make extra money(overtime)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mechanic in New York, NY
    Former Employee - Mechanic in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at National Grid USA full-time (More than 10 years)

    Pros

    Good benefits very diverse work place at times their are plenty of opportunities overtime comes more often then not pay pretty good once you put your time in

    Cons

    Never feel really appreciated for your hard work/ if your good at what you do you get overworked while ppl whom arent really good at doing their job get catered too


  8. Helpful (1)

    "Data Integrity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Integrity in Syracuse, NY
    Current Employee - Data Integrity in Syracuse, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Grid USA full-time (More than 5 years)

    Pros

    It is a good company with good benefits if you work for management and not the Union.

    Cons

    I got hired for the wrong job when I first came there in 5/2010. I am with the Union 97C which is very bad in supporting their people.

    Advice to Management

    Work more with the unions that are involved with the company so we can get better benefits.


  9. "Senior Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Hicksville, NY
    Former Employee - Senior Analyst in Hicksville, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Grid USA (More than a year)

    Pros

    It is a growing company

    Cons

    Management has no integrity, would not recommend the company except if you are really good at politics.

    Advice to Management

    Th current controller has no knowledge of anything, for every job he needs the area expert to do work and he has no respect for his employees.


  10. "Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA

    I worked at National Grid USA (More than 10 years)

    Pros

    Pleasant work environment, good people,good overall benefits and flexible work schedule.

    Cons

    Opportunities to advance and job progression limited. Technological advancement slow...


  11. "Gas Main Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gas Main Engineer in Waltham, MA
    Former Employee - Gas Main Engineer in Waltham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National Grid USA full-time (More than a year)

    Pros

    Good work schedule and work life balance. Strong health insurance benefits. Job security, this is the sorta place they all talk about having you there in 20 years and many/most of the people have been.

    Cons

    Not a great company culture, very much the feeling that upper management is looking out more for the bottom line than employees. Poor existing company culture was made worse by lack of appropriate support or realistic goals for work, which lead to a defeatist attitude.


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