National Grid USA Reviews | Glassdoor

National Grid USA Reviews

Updated April 20, 2017
291 reviews

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3.6
Star Star Star Star Star
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National Grid USA CEO John Pettigrew
John Pettigrew
5 Ratings

291 Employee Reviews

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Pros
  • Great work/life balance, salary & benefits (in 22 reviews)

  • Pros: Good benefits, opportunity to move around within company (in 25 reviews)

Cons
  • Upper management needs to be more on point and in tune (in 15 reviews)

  • Senior management needed to be more repsonsive (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Truly a wonderful company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor Contractor Oversight in New York, NY
    Current Employee - Supervisor Contractor Oversight in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Grid USA full-time (More than a year)

    Pros

    Salaries, benefits, company culture, people. Bonus structures are extremely rewarding and the company definitely tries hard to care about all employees no matter how small.

    Cons

    Sometimes difficult to change the business in a positive way. Can be lots of red tape / challenges which can slow advancements down.

    Advice to Management

    Trusting employees to do their job is crucial and sometimes lost by the union / management divide (mostly for good reason) but I find that if people respect and like you, they are more willing to go out of their way for you, especially in regards to union employees who have a very defined job description where it may be frowned upon to go above and beyond normal expectations.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Melville, NY
    Former Employee - Customer Service Representative in Melville, NY

    I worked at National Grid USA full-time (More than a year)

    Pros

    Union protection, benefits, wonderful people. I was only there for a contract position but I had a chance to view the atmosphere and general opinions of the employees. Although people sometimes moan and groan, they all realized how they enjoyed working there. It was evident by how many years they were there.

    Cons

    You will have to work holidays and the night shift at the beginning.


  3. "Fast paced, collaborative, and inclusive"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Colleagues are always willing to lend a hand, no matter their current situation.

    Cons

    Occasionally, one may feel as though their responsibilities are not quite related to their expertise and education.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Finally found a home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Brooklyn, NY
    Current Employee - Senior Analyst in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Grid USA full-time (More than 3 years)

    Pros

    First company I worked for where layoffs are rare. And when they did occur, they treated employees with respect and dignity. Annual employee surveys are conducted and sincere attempts are made to fix what's broken.

    Cons

    Appears to be an overuse of contractors to keep headcount levels down.

    Advice to Management

    Excellent communication exists with one exception. More transparency is needed regarding how and why employees advance and can advance to middle and senior management levels.


  6. Helpful (1)

    "Awesome!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Syracuse, NY
    Former Employee - Project Engineer in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Grid USA full-time (More than 3 years)

    Pros

    Great compensations and benefits...very diverse work culture...chance for advancement

    Cons

    None that I can think of


  7. "national grid was a very good company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Control Room Operator in Albany, NY
    Former Employee - Control Room Operator in Albany, NY
    Recommends
    Approves of CEO

    I worked at National Grid USA full-time (More than 10 years)

    Pros

    very good pay and benefits and hours

    Cons

    long hours and under staffed


  8. Helpful (1)

    "Great Company to work for and expand your field of expertise."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment with great coworkers that will push you to do your best. Everyone is very friendly who will compliment your work from time to time.

    Cons

    Work-life can be a little stressful at times but all is manageable.

    Advice to Management

    Management is great especially when you have a boss who loves her job and has been with the company for a while.


  9. Helpful (1)

    "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Engineer in Waltham, MA
    Current Employee - Lead Engineer in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for

    Cons

    big company and traditional utility mentality


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Officer in Boston, MA
    Current Employee - Senior Officer in Boston, MA
    Recommends
    Positive Outlook

    I have been working at National Grid USA full-time (More than 5 years)

    Pros

    Innovative and leading the industry

    Cons

    Male dominated in the Operations

    Advice to Management

    Build a diversity plan


  11. "intern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good place to work. fun.

    Cons

    not much for cons to say


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