National Grid "senior management" Reviews | Glassdoor

National Grid Employee Reviews about "senior management"

Updated Aug 30, 2019

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3.5
69%
Recommend to a Friend
75%
Approve of CEO
National Grid CEO John Pettigrew
John Pettigrew
122 Ratings
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Reviews about "senior management"

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  1. "IT Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    IT Business Analyst in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Grid for more than 3 years

    Pros

    Pay, Benefits, Location, Culture, Integrity

    Cons

    Review process cumbersome. Upward mobility was difficult. Senior management needed to be more repsonsive.

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    National Grid2016-02-23
  2. Helpful (1)

    "Always changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 

    I worked at National Grid full-time for more than 3 years

    Pros

    Working with dedicated, talented and smart individuals. Very inclusive.

    Cons

    Senior management needs to look long term as in 5-7 yrs. this will prevent what seems like every two years there is a new agenda that always lead to lay offs.

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    National Grid2019-04-29
  3. Helpful (12)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Northborough, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at National Grid full-time for more than a year

    Pros

    Competitive pay (monthly), a few good people.

    Cons

    Small open floor plans with tiny low wall cubicles. Absolutely no privacy, training and support is non-existent. Policy and procedure is to protect the status quo. Technology is antiquated and maintenance is a constant battle to put out fires. Don't expect grow with a program of replace rather then encourage. Daily propaganda to create a false image of compliance. Senior Management out of touch with rank and file due to middle management manipulation.

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    National Grid2018-08-08
  4. Helpful (9)

    "Poor Management and No Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Grid full-time

    Pros

    Good 401(k) match compared to other companies.

    Cons

    Senior Management deceives employees / customers and is very arrogant. Lack of leadership is very noticeable.

    National Grid2018-06-01
  5. Helpful (1)

    "Finance = $"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at National Grid full-time for more than 8 years

    Pros

    Extremely focused on financial results Entire industry is changing Many many new people in finance

    Cons

    If you are not a manager in Finance, your 10% incentive compensation is much lower than what it used to be A lot of people work one or two days from home, but some senior management don't like it It is a British company and they are in charge, US Finance plays a support role and mostly just say "yes" and follow 50%+ turnover in the finance function in Waltham HQ during 2016/2017 and a lot of good people left finance to join other parts of the company, to keep higher bonus pay and better title Some directors in Finance are just managers and many employees talk behind their backs and complain about them, many of these directors just give orders and don't know how to do their job Low morale at work Not many learning opportunities and management don't follow best practices, but they always claim to Management can not listen to suggestions, they don't seek ideas/opinions different than what they know/are comfortable with, and more than 50% of the employees company wide don't feel safe to talk and this has been a long term issue They don't promote from within, and many managers and directors have been hired from outside during the past 12 months, likely with lower pay to reduce overall costs, and they don't know Utility Finance and they pretend they do; therefore they can not teach, don't know how to teach, and they are just surviving too Management wants to paint a picture of successful changes

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    National Grid2017-07-22
  6. Helpful (1)

    "Analyst National Grid"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at National Grid full-time

    Pros

    Good Benefits and Flexible Working Hours

    Cons

    Lack of vision by senior management

    National Grid2016-06-22
  7. Helpful (3)

    "ITSM Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    ITSM in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at National Grid

    Pros

    The contract rates are good for senior roles where you bring allot of experience to the table.

    Cons

    IT senior management is the worst in terms of team building and leadership. When you have an introvert as CTO and the Global Head of IS Service Integration & Operations cant look anyone in the eye upon introduction or follow-up face-2-face meetings- it's most dysfunctional. Plus, Head of I&O has worst linkedIn photo- so Adam Ant from 1980's- oh no mate. IT senior management able to sell the C Level leadership team allot of BS on how best to run IT.. Step 1: outsource for 2-3 years to get cost savings Step 2: in-source after 2-3 when outsourced vendors have totally messed up your business systems Step 3: have IT Senior Mgmt blame Contracts to save their bloody selfs! Total amazing how C-Level leadership falls for this trick every time, and not just at NG.

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    National Grid2015-06-30
  8. Helpful (6)

    "Good Example of Bad Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Support in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Grid full-time for less than a year

    Pros

    Free coffee at the Waltham office.

    Cons

    Company is not ready or willing to make any changes. Senior management appears to be a collection of former operation leaders that have little management skills but excel at the ability to demotivate their teams.They are too set in their ways and obstinate to listen to anyone of their teams recommendations or ideas. Everyone is afraid to fail so no one makes a decision. The Waltham office is a very depressing work environment.

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    National Grid2015-02-12
  9. Helpful (2)

    "Trapped Between 2 Goliaths"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CREDIT & COLLECTIONS in Syracuse, NY
    Neutral Outlook
    Disapproves of CEO

    I have been working at National Grid full-time for more than 3 years

    Pros

    Descent pay for work performed. Most supervisors, managers, and directors truly care for their employees.

    Cons

    SAP software. Unreliable and outdated communication and business applications/tools. 2 tier union structure. Jobs spec's are not complete for many employees' assignments/duties. This allows management the opportunity to work employees as they see fit at any time: beyond their pay grades and work scope. Union views one group as a revenue source and does not support it's members equally on job bids and work grievances. Members do equal work and hold equal responsibilities for same tasks, but receive differing pay and benefits. Prior experience and performance does not account for the possibility of growth and placement. Networking, or having employed relatives is key to advancement. Very good, but very expensive health insurance package. Great benefit packages if you are management, or a member of the preferred union. Animosity amongst fellow union employees can lead and has led to a hostile work environment. Undergoing restructuring and down-sizing on all levels which is causing anxiety and instability - lack of confidence in senior management and in one's belief in continued employment.

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    National Grid2013-11-05
  10. Helpful (1)

    "Not all it's cracked up to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee -  in Syracuse, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at National Grid full-time for more than 10 years

    Pros

    Great pay - gotta give 'em that much!

    Cons

    Hmmmm...where to start??? Speaking only for my department: the management does not care, simply put. They are sexist (all males), they do not hold people accountable (make others pick up the slack or fix problems created by others, in and out of this department), won't back their employees or stand up for them,and simply won't listen to what they have to say. They are simply the puppets senior management wants them to be, either too afraid to make waves or too wimpy, caring instead only about how much time they have left until they can retire. They should be ashamed! Senior management will make an occasional visit, but only seek out those who can "do something" for him and blow past the rest of the group like we're not even there. Speaking for the Company as a whole: longevity and loyalty matter not, letting good, smart workers go and keeping the slugs or hiring inept contractors. They spend more time and $$ coming up with this committee, and that initiative, and this goal or that goal! Their new over budget $450mil computer system was instituted without input from the people actually doing the work, us peons on the bottom, and now makes our jobs difficult & some days impossible to complete (maybe intentionally??). if you are a "yes man" then this is the company for you. If you want respect, and want to be appreciated & heard, then steer clear! If you are management, you are up the creek because nobody will stand up for you, if you are union you're up the creek too, because that's all a political joke as well!

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    National Grid2013-06-05

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