National HME Reviews | Glassdoor

National HME Reviews

Updated July 21, 2017
52 reviews

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2.2
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William Monast
18 Ratings

52 Employee Reviews

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Pros
Cons
  • Upper management and executives do sometimes favoritism and they need to become more involved overall (in 11 reviews)

  • All they care about is sales and making the books look good (in 2 reviews)

More Pros and Cons

  1. "Employees are disrespected and unapprecated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at National HME full-time (More than a year)

    Pros

    You get a paycheck, and Medical benefits

    Cons

    No respect, they don't give bonuses, awards, or do anything for employees besides give them more work without more pay. NO PAID HOLIDAYS you have to use your PTO if you want to get paid to be off on a holiday., I have never worked for a company that showed such disregard for their employees, the morale is so bad the whole atmosphere is miserable.

    Advice to Management

    Quit treating employees like sh*t,


  2. "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at National HME full-time

    Pros

    Serving people in their time of greatest need. A few quality coworkers.

    Cons

    Upper management is a train wreck. Just look at all the turnover in leadership positions over the past few years. All they care about is sales and making the books look good.

    Advice to Management

    Remember that patients, not dollars need to be at the heart of every decision. Quit partying it up on the road and get back to the "Heart of Hospice."

  3. "Fast Paced job but very rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Representative in Fort Worth, TX
    Former Employee - Patient Care Representative in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at National HME full-time (More than a year)

    Pros

    Lots of room for growth and advancement opportunity, flexibility for schedules, great for students or parents with changing schedules. great team atmosphere.

    Cons

    very busy, understaffed, other departments seem unhappy leading to difficult interactions.

    Advice to Management

    Hire more staff.


  4. "Definitely Some Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Technician
    Current Employee - Lead Technician
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at National HME full-time (More than 3 years)

    Pros

    Helping patients and their families in a tough time. Decent pay with yearly raises even though it may only be .07 cents.

    Cons

    The upper management seems like they could care less about how they treat any of employees under them except for the PCRS, when it's Us Msts that are out in the snow, sleet, rain, ice, wind, mud, sweltering sun whatever we have to do to try and keep patients happy. Very Poor Equipment being delivered to patients Supposed to be working under the "Grandparent Standard". Well 90% of the equipment I deliver I wouldn't want my loved ones to have.

    Advice to Management

    Be a management. Train your branch managers to manage, not just promote a driver that has no real managing skills..


  5. "Worse place ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Columbia, SC
    Former Employee - Field Service Technician in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National HME full-time (Less than a year)

    Pros

    NONE WHAT SO EVER. I would not recommend anyone to work here

    Cons

    You are scheduled to work hours and you more than likely will never get off on time you are made to deliver terrible equipment to patients will you notify management about the problems they do nothing to solve them. Really understaffed and no effortto hire adequate amount of Hill


  6. Helpful (1)

    "Great Cause, Bad Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Service Technician
    Former Employee - Medical Service Technician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You truly make a difference in the lives of families as they deal with a loved one's passing. The team I worked with locally was great.

    Cons

    Unreasonable hours. You never know when you will finish your day, and it was normally very late. Worked 'On-Call' often due to the team being understaffed. More contracts and patients were always added but never any additional drivers/help.
    The equipment I was made to deliver was often dirty or broken. I was embarrassed and angry to present these items to families .
    The trucks were maintained poorly and I was often stranded and broken down which would only extend my overly long workdays further.

    Advice to Management

    Focus on increasing staffing. Demand more rigorous inspection of company equipment and vehicles.


  7. Helpful (1)

    "It's all on you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Everything
    Current Employee - Everything
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at National HME full-time (More than 5 years)

    Pros

    Job security. The word is out and no one wants to work here.

    Cons

    Beat up equipment. No help from upper management. Understaffed to the point location managers are doing deliveries, cleaning, and dealing with everything else to keep the place running.

    Advice to Management

    Update and approve equipment purchases. When you get a new hospice get equipment for those PTs. Shipping equipment around the country from location to location is ridiculous.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, TX
    Current Employee - Anonymous Employee in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National HME full-time (Less than a year)

    Pros

    Job security, fun and positive atmosphere

    Cons

    Very few job openings, pay increase are minimum. Upper management and executives do sometimes favoritism and they need to become more involved overall.

    Advice to Management

    Executive team could be more involved. Take care of employees who have been with your company for mutiple years. I have been employed for over4 years and yet to get a raise within last two years. However, I love my job and I don't plan on leaving.


  9. Helpful (1)

    "DO NOT WORK FOR THIS COMPANY!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National HME full-time

    Pros

    None... Absoulutly NONE. Wouldn't tell my worst enemy about this place...

    Cons

    This company does not follow ADA regulations!!!


  10. Helpful (2)

    "Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National HME full-time (More than a year)

    Pros

    Benefits
    Employees that were not in management

    Cons

    Poor management in call center.

    Advice to Management

    *Hire managers who have adequate training on how to manage people.
    *Train managers on how to work with people from a diverse set of backgrounds.
    *Hire managers with good credentials.
    *Hire managers who treat people with respect.
    *Train managers on how to handle difficult situations without yelling, shaming, profanity or using humiliation to control their employees.
    *Discipline managers who show no accountability for their actions.
    *Take compliants seriously from your employees who have the companies best interest at heart.
    *Hiring managers who use comradarie instead of seeing other people as threat/competition.
    *Hire managers who have an ethical backbone and do what's right even when it's hard.
    *Hire managers who have good interpersonal skills and build rapport with employees.


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