National Home Services Reviews | Glassdoor

National Home Services Reviews

11 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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Mark L. Silver
2 Ratings

11 Employee Reviews

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  1. "Processing Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    It was great job to work at i loved it , it was perfect job and i miss it

    Cons

    the company was bought out by a larger company and no more job


  2. "Team Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Markham, ON (Canada)
    Former Employee - Anonymous Employee in Markham, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National Home Services (More than a year)

    Pros

    Fun to work, lots of activities for the team

    Cons

    only good if you this is a stepping stone.

  3. "Ability to advance if you can maintain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great benefits, office environment and chance to advance within the company.

    Cons

    Agent roles are door to door and office roles start off at minimum wage.

    Advice to Management

    Be vocal about opportunities for advancement.


  4. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    There were easy on thier QA's

    Cons

    To much mirco managing. Very understaff with great turn over of employees.

    Advice to Management

    Not Available


  5. "Good place to work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good sales training, can make decent money if you are driven.

    Cons

    Long hours i.e. work Saturday.
    No sales = no pay


  6. "24/7 commitment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations/Fleet Manager in Ajax, ON (Canada)
    Former Employee - Operations/Fleet Manager in Ajax, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at National Home Services full-time (More than 3 years)

    Pros

    Close proximity to my home.

    Cons

    Reported to a very difficult V.P.


  7. "High Turnover Company - unethical office politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Home Services full-time (More than a year)

    Pros

    colleagues were the only incentive to stay positive.
    location is convenient

    Cons

    constant terminations of employees
    condescending Management
    no lines of communication for questions
    no opportunity for growth as promised
    no job security - "recession proof" is a farce

    Advice to Management

    Provide contracts for employees not just verbal inputs
    Job descriptions for employees and incentives
    Don't allow Upper Management to bring a child in to the office daily and expect staff to babysit.
    Don't leave diapers, toys and mess in public areas. Not hygienic and unprofessional
    Hire a qualified human resource Coordinator who speaks to employees, not at them
    Describe production with staff reviews often and allow room for growth
    Investigate the mental health of owner
    Questions of unethical standards dismissing people regularly over accusations unwarranted
    Questions to management team about their comfort level with Upper Management .. the feedback is terrible from all departments
    General maintenance, storage, cleanliness of offices are disgusting.
    Broken equipment spends months without repair for staff to work on
    cutbacks in departments unwarranted

  8. "Interesting at Best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Coordinator in Toronto, ON (Canada)
    Former Employee - Service Coordinator in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at National Home Services full-time (More than a year)

    Pros

    New company, if managed properly there will be a huge opportunity for growth in the industry.

    Cons

    Very political. Changes in senior management went from bad to worse. Hard workers were not valued; advancement structure is based on cliques and politics.

    Advice to Management

    Hire qualified and intellectually sound people.


  9. "Was an interesting experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Home Services full-time (Less than a year)

    Pros

    You get to travel around Ontario
    Potential to make friends since they employ many people around the same age
    If you are really skilled at selling, you would make good money

    Cons

    The hours are a bit too long for a job that does not guarantee much pay
    The fact that it is a commission based job means that you could work for hours and days and not gain a cent from the job.
    Cancellation of deals may not completely be the fault of the agent, however there is the pressure to sometimes power close deals or force the homeowner's hand in order to earn a buck

    Advice to Management

    Don't advertise this job as a quick way to make money or as a job anyone can do, this job is not for everyone


  10. "Very good if you work hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in Toronto, ON (Canada)
    Former Employee - Agent in Toronto, ON (Canada)

    Pros

    Very good pay if you work hard, need to stick with it a few weeks to start to see the benefits

    Cons

    LOONG hours. Very long hours


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