National League of Cities Reviews | Glassdoor

National League of Cities Reviews

Updated January 9, 2017
11 reviews

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3.4
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
National League of Cities President James E. Mitchell, Jr.
James E. Mitchell, Jr.
2 Ratings

Employee Reviews

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  1. "Intern at NLC"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Very collegial work environment
    - Nice office with great location
    - Opportunities to work on important policy
    - Fair amount of travel included

    Cons

    - They don't pay very well

    Advice to Management

    Keep up the good work that you are doing. Great, very skilled and very capable team. Continue to attract young graduates.


  2. "Great experience"

    Star Star Star Star Star
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at National League of Cities as an intern

    Pros

    Great experience working in DC to see how things actually happen

    Cons

    Only tasked with one project over the two months that the internship lasted


  3. "Great office environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends

    I worked at National League of Cities as an intern

    Pros

    Very positive work environment. Lots of substantive work for a summer internship. Felt like part of the team. Supervisors were supportive but did not micromanage. Consistently received constructive feedback. Was a great early work experience!

    Cons

    There were no cons during my experience there


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  5. "No growth opportunities but have learned a lot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate
    Current Employee - Senior Associate
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at National League of Cities full-time (More than a year)

    Pros

    Lots of interesting travel and projects. Great members, local government and the opportunities on the municipal level for policy change is awe-inspiring. Also the organization has great partners and reach so you constantly meet fascinating and knowledgeable people.

    Cons

    Leadership and direction is lacking. There is no clear path to move up in position and senior management does not know how to foster the talent that exist in the associates and middle management. Very hierarchical and carrying a lot of managers that are dead weight on the growth of the organization. Also core structures, like communication, membership management, and marketing are highly dysfunctional and lacking. The company is almost 100 years old so these core functions should be highly functioning but they are not.

    Advice to Management

    Clean house a bit. HR is really weak and so is membership and marketing/communication. NLC lacks clarity in mission and vision. Also create a path for talent to actually grow and contribute. The staff have a lot of good ideas but it can't even slightly reach the top.


  6. Helpful (1)

    "Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Washington, DC
    Current Employee - Program Manager in Washington, DC
    Neutral Outlook

    I have been working at National League of Cities (More than 5 years)

    Pros

    Great opportunity to travel, network with local elected officials and develop new skills. This is a good place to build your career.

    Cons

    The Senior management team is dysfunctional. They often seem to develop petty relationships with one another and allow negative energy to trickle down to mid and entry level staff.

    Advice to Management

    Stop personalizing issues and trying to set up your colleagues out of spite. Be as transparent as you claim to be.


  7. "Senior Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at National League of Cities full-time

    Pros

    Good place for a young person to start their career and take on a lot of responsibility in a short time.

    Cons

    The Senior Management team can often get caught up in their own plans and not communicate to the rest f the organization what the strategic plan is and how the whole organization is going to act on it.

    Advice to Management

    Take more time to communicate with all levels of the organization in order to create a team environment.


  8. "Still need a lot of work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at National League of Cities full-time

    Pros

    The only pro was that they will be moving to a new building.

    Cons

    Too much internal conflict, lack of direction and low pay.

    Advice to Management

    Wake up...there is a major organizational culture problem. HR department is the worst I have ever seen in 20 years of work.


  9. Helpful (4)

    "A Not-for-Profit that is going through a challenging transitional phase"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at National League of Cities full-time

    Pros

    -Great flexibility with projects.
    -Flexible work schedule.
    -Incredible 401k match program.
    -Virtually no micromanagement (for most departments).
    -Lots of potential for growth projects.
    -Recent flurry of new manager hires has brought in a (select) few that are uniquely visionary.
    -The National League of Cities has gone through an immensely tough few years where the culture has been shaken at the foundation but there is still huge resistance to real work-performance behavioral change - so there are signs that the culture could transition to one that is more high-performance oriented but there are many roadblocks.

    Cons

    - Disparate goals - no one really working towards anything unified - though some departments are very results-oriented, including the IYEF.
    - The downside of little micromanagement is there can often be (but not always) little project accountability. Unless the project owner is very motivated to get it out the door, a good chance it does not reach the finish line.
    - Select visionary managers offset by managers that are very content with maintaining the status quo. Change is very difficult to come by.
    - Little accountability for quality and project completion.

    Advice to Management

    C-suite needs to make the tough decisions and let go of staff that hinder effectiveness and have obsolete skills. It will pay off over the next half decade as the culture would transform to a results-oriented one.


  10. Helpful (2)

    "Not worth the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at National League of Cities full-time (More than 3 years)

    Pros

    NLC is great if you are fresh out of college and need to be your skill and plan to move on asap. If you are junior staff, you can pretty much take on any projects you like and run with them adding to your resume. Depending on your department, you can establish your own schedule (come in a bit later/ leave a bit early). If you are looking to connect with elected officials, the two conferences are a great place to network.

    Cons

    Management is horrible. They openly disparage fellow colleagues. The amount of staff turnaround is tremendous. Staff who leave mostly do so because they are sick of the mismanagement, lack of transparency. Due to constant staff turnaround, junior staff are usually left to take on more work but with no promotion, increase in salary or bonus. Promotions rarely happen and annual salary is the lowest i have seen in DC for this sector. HR is a joke and offers no support. The technology used on a daily basis is super basic and constantly going offline.

    Advice to Management

    All senior staff needs to go. More transparency. And HR is horrible and does not follow standard protocol.


  11. Helpful (1)

    "Good opportunity for young professionals that would like policy experience at the local level."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Associate in Washington, DC
    Current Employee - Project Associate in Washington, DC
    Recommends

    Pros

    - great place for entry level professional interested in municipal government
    - wealth of issues to be involved with at the city level
    - great place to learn more about membership associations
    - opportunities for travel to organization's annual conferences
    - colleagues and management are very supportive of individuals, it was an organization where I liked the work that was done and I was proud to be a part of it

    Cons

    - limited opportunities for professional advancement
    - not a "fast paced" organization (which can be a pro or a con)
    - low paying salaries for the DC area