National Marrow Donor Program Reviews | Glassdoor

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National Marrow Donor Program Reviews

Updated December 28, 2017
60 reviews

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3.7
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Jeffrey W Chell
38 Ratings

60 Employee Reviews

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Pros
Cons
  • Due to its status as a non-profit, the salaries are rather limited (in 7 reviews)

  • Room for improvement in work/life balance (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Case Management Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Minneapolis, MN
    Former Employee - Case Manager in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at National Marrow Donor Program full-time (More than 5 years)

    Pros

    Extremely friendly staff! This particular department is about 95% women (at least when I still worked there). Encouraged you to improve yourself. Helping others. Can work from home up to 3 days per week. Awesome benefits right away.

    I have heard numerous times other departments are much better to work in.

    Cons

    There are minimal ways to be promoted. There are MANY case managers, and the next step up would be a team lead-only 1 for each 4-5 teams. Each team is lead by a manager. Then it's the director and VP of the department. That's it. So if you don't have additional skills to be used in other departments you're kind of stuck.


  2. Helpful (1)

    "Happy I'm no longer there..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at National Marrow Donor Program full-time

    Pros

    Fun location. Decent people. Good mission. Pleasant work space. Good benefits.

    Cons

    With all the above pros, why were so many people miserable there? Why is turnover so high? Because the expectations from lower and middle management were unrealistic. Things had operated as a small company for many years without decent processes that would scale. Now that the organization has grown, it's become a hodgepodge of complexity that lends itself to additional work, human error and lack of vision how to make it better. The only way to overcome it is longer hours and higher expectations on staff, with no desire to actually make it better or more efficient. Burn out and frustration is high. No thanks.

    Advice to Management

    Don't be afraid to let go of the small company mindset, and invest in new lower and middle management. Those who have been with the company 15+ years don't understand how other companies operate. It doesn't have to be so difficult and complex.

  3. Helpful (2)

    "Feathers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Minneapolis, MN
    Current Employee - IT Analyst in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at National Marrow Donor Program full-time (More than 5 years)

    Pros

    An excellent environment where they value their employees.
    Little internal politics, focused on the patients.
    Excellent location, new building.
    Great benefits.
    A chance to make a difference.

    Cons

    Non-profit, so not Silicon Valley pay.
    Can take awhile to move on things.
    You have to pay for parking downtown.

    Advice to Management

    Love the new CEO☺


  4. Helpful (1)

    "Mission Driven Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Marrow Donor Program full-time

    Pros

    Coworkers are kind and polite. Good time off and work-life balance. If you want to make an impact, the harder you work, the more you'll achieve.

    Cons

    Some of the departments and even groups within departments can get silo-ed and getting anything new through IT is tough

    Advice to Management

    Fix the 'not my problem' attitude of IT. If you build something that has problems, fix them before moving on.


  5. "Bioinformatics Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Management good work environment

    Cons

    Always work from home not much to do outside of assigned work


  6. Helpful (1)

    "WU Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at National Marrow Donor Program full-time (More than 5 years)

    Pros

    Great Mission and place to work. The best! Home office.

    Cons

    It's a job with many responsibilities and lives depend on you doing your job well. But if you feel passionate about the mission you will not mind at all.


  7. Helpful (1)

    "Visual Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Designer in Minneapolis, MN
    Current Employee - Visual Designer in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    They offer good benefits and virtual work culture. They are working to develop new technologies to treat blood cancers.

    Cons

    The marketing department has experienced a lot of turn over and multiple department reorganiations in the past two years.

  8. Helpful (2)

    "Great benefits, people, pay and company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scrum Master in Minneapolis, MN
    Current Employee - Scrum Master in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Marrow Donor Program full-time (More than 3 years)

    Pros

    - Helping save lives
    - People who work at this company are nice and always willing to help
    - Ongoing training and education programs
    - Sense of community at the company
    - Location
    - Good competitive pay
    - Flexibility
    - Internal opportunities so you can continue to grow within the company

    Cons

    Nothing big off the top of my head.... there are some people who have been at the company a long time so it is hard to get new process in place


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Minneapolis, MN
    Current Employee - Administrative Assistant in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Marrow Donor Program part-time (More than a year)

    Pros

    Such a great company to work for!

    Cons

    Can get noisy with open work space.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - People Leader in Minneapolis, MN
    Current Employee - People Leader in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at National Marrow Donor Program full-time (More than 8 years)

    Pros

    Colleagues, company mission, opportunity, remote work options

    Cons

    Ability of company to be nimble


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