National Money Mart Reviews | Glassdoor

National Money Mart Reviews

Updated March 12, 2017
110 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Mike Hudachek
32 Ratings

110 Employee Reviews

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Pros
  • The training is very thorough hours are flexible (in 7 reviews)

  • good training, earn a lot of information from training, application process was very strict which i like a lot (in 8 reviews)

Cons
  • Work life balance is tough to manage (in 8 reviews)

  • Upper management was Disconnected from branches (in 7 reviews)

More Pros and Cons

  1. "Ok starter position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Customer Service Representative in Philadelphia, PA
    Former Employee - Lead Customer Service Representative in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Money Mart full-time (More than a year)

    Pros

    Fulltime 5 day work week. Cash checks for free and money orders. Store manager jackie is great.

    Cons

    They quick to only give u 34 hours instead of a full 40. Makes it extremely hard to bonus. And company doesn't care about stores. Won't upgrade computers or internet. Not very much room for advancement!

    Advice to Management

    Give employees what they need (updated computers etc.) to do a great job and you'll have happy customer's and loyal reliable employees.


  2. "Pretty good as a precursor to the banking industry."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Pittsburgh, PA
    Former Employee - Csr1 in Pittsburgh, PA
    Doesn't Recommend

    Pros

    Lots to learn on cross sales and interpersonal skills.

    Cons

    Pay is not great. High turnover.

    Advice to Management

    Raise pay rate. And value the worker more at the entry-level


  3. "great company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    coworkers were great to work with

    Cons

    not too bad to work here


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at National Money Mart (More than a year)

    Pros

    build relationships with regular customer

    Cons

    management , at times i was required to work a full shift by myself


  6. Helpful (1)

    "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at National Money Mart part-time

    Pros

    No micro managing. Medical and vision. PTO/Sick time. Great experience.

    Cons

    Pay is too low considering the job duties involved

    Advice to Management

    Pay more and provide better training. Managers aren't always right.


  7. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Albuquerque, NM
    Former Employee - Bank Teller in Albuquerque, NM
    Recommends
    Positive Outlook

    I worked at National Money Mart full-time (More than a year)

    Pros

    Loved it, fun environment and great people

    Cons

    Organization, and the locations was difficult and rude people.


  8. Helpful (1)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Base pay wasn't bad but bonus program unrealistic

    Cons

    Company unable to keep up with regulatory changes


  9. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at National Money Mart full-time (More than 5 years)

    Pros

    Excellent Benefits. Its a great place for obtaining customer service experience. Christmas Party. You get yo meet people customers/co-workers.

    Cons

    work can be stressful at times.


  10. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fresno, CA
    Former Employee - Customer Service Representative in Fresno, CA
    Doesn't Recommend

    I worked at National Money Mart part-time (Less than a year)

    Pros

    Flexible part time hours and laid back environment

    Cons

    Lack of professionalism in the work environment

    Advice to Management

    More hands on training and less computer training.


  11. "Great Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Scheduling, Nice work home life balance

    Cons

    Nothing to really complain about



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