National Multiple Sclerosis Society Reviews in New York City, NY | Glassdoor

National Multiple Sclerosis Society New York City Reviews

Updated May 22, 2017
18 reviews

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New York City, NY Area

1.9
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Cyndi Zagieboylo
7 Ratings

18 Employee Reviews

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Pros
  • A great place to feel like you are making a difference in the lives of those with MS (in 8 reviews)

  • You will meet a lot of great people through the work you do (in 8 reviews)

Cons
More Pros and Cons

  1. Helpful (4)

    "Organization with passionate people committed to families affected by MS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at National Multiple Sclerosis Society full-time (More than 5 years)

    Pros

    It's a great cause. They provide phenomenal service, resources, and the largest private funder of MS research. Great opportunity to gain experience.

    Cons

    It takes forever to make a decision. They try to be all things to people with MS and sometimes can loose focus. Not a lot of career growth or potential. Recently went through reorganization and a lot of people are no longer with the organization.

    Advice to Management

    Increase the diversity of thought and leadership.


  2. Helpful (10)

    "Run While You Can!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Multiple Sclerosis Society full-time (More than 5 years)

    Pros

    Great Cause, Passionate Employees!

    Cons

    Terrible organization with terrible management that due to a society wide transition has completely destroyed the organization!

    They completely lie to you! They will tell you that you will receive raises and promotions, but that doesn't happen at all! I never received ONE raise while employed! They truly don't care about the employees! They only care about the useless Chapter Presidents who do nothing, but sit on their behinds with their feet on their desk. Go and ask the Chapter Presidents about the events or participants because you will get no where! This organization should be completely ashamed of themselves for the way they treat staff! It's disgusting! Funding is down, money is wasted, but don't worry, as long as the CEO and chapter presidents make their minimum of $120K everything is good! I have never been more disgusted and infuriated by an organization. I would NEVER support them again in anyway!

    Advice to Management

    Perhaps it's time to move the management out and get new blood in. They are all a waste of space!!!

  3. Helpful (11)

    "You probably don't want to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Multiple Sclerosis Society full-time (More than 10 years)

    Pros

    Fun, smart co-workers who are passionate about the cause. Good benefits (lots of vacation, some flexibility with work hours, decent insurance).

    Cons

    Incredibly top-heavy organizational structure, totally out of touch senior leadership, nowhere near enough people to actually DO the work that has to be done. Everyone who isn't a Vice President (or higher) is totally overworked, completely unappreciated, and generally unhappy.


  4. Helpful (24)

    "Horrific Leadership and Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sr. Director in New York, NY
    Former Employee - Sr. Director in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at National Multiple Sclerosis Society full-time (More than 10 years)

    Pros

    Very lax environment; able to work remotely or flex schedule.

    Cons

    Everything about national/local Sr. Leadership is horrific. Organization is in approximately $9M deficit and waited until NOW (years after) to fix it - NO Sr. Leadership was held accountable for this disaster and they all kept their jobs yet MANY lower level staff were laid off or demoted to lesser titled jobs and/or pay. Recently went through an alignment (getting rid of Chapters and forming Markets) and did not hire a company to do this but rather relied on Sr. Leaders (the ones who got us into this mess) to manage the realignment! MANY, MANY things are going wrong in this process and many staff are quitting. Such a bad organization in all respects.

    Advice to Management

    FIRE all Sr. Leadership who put the organization in this hole. Starting with the President. Start anew and hire people who actually know what they're doing. Cut THESE senior staff's salaries to keep the lower level staff that we need to help run the programs/events, etc. Why should you keep your elevated salaries if you got us here? You should be ashamed.


  5. Helpful (4)

    "Use caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Multiple Sclerosis Society full-time (More than 8 years)

    Pros

    Great people who are passionate

    Cons

    Needs a major management change. Management has no reality of the real world, even for a non-profit.
    Need to treat their employees better.

    Advice to Management

    Replace the C level


  6. "Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Multiple Sclerosis Society full-time (More than a year)

    Pros

    Our development team works extremely well together and are always there to help each other out. Flexible work schedule for employees and generous time off.

    Cons

    Event schedule not distributed evenly and all hands on deck events are not attended by all development staff. Some of the roles are not defined well enough and tasks can fall through the cracks.

    Advice to Management

    Step by step of who does what and where everyone falls. This will elevate missed tasks and many headaches.


  7. Helpful (1)

    "i used to like coming here, not so much now"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Woodbridge, NJ
    Current Contractor - Anonymous Contractor in Woodbridge, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at National Multiple Sclerosis Society as a contractor

    Pros

    Mission work to help folks with MS by raising money through various events
    Existing staff (whoever that's left in the local offices now!) always have fun and help each other out.
    Workload when its not event season.
    my supervisor who is very understanding of my situation when i need to leave early or take the day off.

    Cons

    You get the occasional rude call to the Society but that's always from people from the outside, not from the Society staff

    Expect to get burned out and coping with stressed out cranky colleagues (includuing yourself) during event season (April - June). Yet you have to be civil and polite to snippy colleagues who play favorites and callers who many time can be annoying, lest you get terminated.

    Some senior management play favorites as to who has to help other colleagues who need backup help.

    With the current organization plan of centralizing and unifying the Mission work into one centralized plan is noble, the effect on each Chapter (local) offices is terrible. Staff having to wear different hats and do multiple jobs (usually outside their main job scope), great staff leaving, Clarity in work & job scope direction changes on weekly/monthly/ sometimes day to day basis depending on your job Function areas.

    The 1-800 tollfree number needs to be revamped. Much time and aggravation could be spared if operators ask the right questions. Callers are being routed to different offices across the country for events and services in their local area.

    I'm a contractor so i cannot comment on the pay but i expect it to be pretty typical for a not for profit =ie if you're in an expensive city like NYC or DC you will get fairly decent package but it will not be as fabulous as in private sector. However I hear the PTO for Society employees is good. they also have a 401K.

    Advice to Management

    The favorite mantra of the Upper management (C-Suite) of National office at the top- the mission and objectives stay the same becomes redundant when you eliminate positions at the local level with this transition and unifying them into one unifying model. Instead of spending time working from home you should go in to the offices in the region that you serve to see how day to day work is being done on the operational level and hire more help on the staff functions that are being eliminated. Operational structures are weak and deficient, upper management loves to talk about how long they've worked in the Society but those were during the days when you had more staff doing the work each person was paid to do. Not anymore.

    Finance being transitioned to a unifying model means the day to day finance work at local chapters still remains. Whoever that is left is basically not going have a lot of guidance in house especially for new staff and workload is doubled with the rest of finance functions leaving the local office to the unifying model. The unifying model will also be happening to other Departments such as Programs & services.

  8. Helpful (4)

    "Great cause, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodbridge, NJ
    Former Employee - Anonymous Employee in Woodbridge, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at National Multiple Sclerosis Society part-time (Less than a year)

    Pros

    - Easy work day
    - flexible
    - different tasks every day kept things interesting
    - great cause

    Cons

    - very unorganized and events appeared unplanned
    - management was TERRIBLE

    Advice to Management

    The value and cause was compromised by the pettiness of management.


  9. "Loved my time there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Front Desk Assistant in New York, NY
    Former Employee - Front Desk Assistant in New York, NY
    Recommends

    I worked at National Multiple Sclerosis Society (More than a year)

    Pros

    Great Place, Great People, Really enjoyed my job

    Cons

    An occasional rude outside person, but that had nothing to do with the company

    Advice to Management

    Keep treating employees and helping people the way you do!


  10. Helpful (4)

    "Great place to work most of the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Development in New York, NY
    Former Employee - Vice President, Development in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National Multiple Sclerosis Society (More than 5 years)

    Pros

    Excellent benefits; team members are mostly valued.

    Cons

    National office very top-heavy with staff, many of whom have been removed from the chapter level for so many years they have forgotten the daily pressure. Quickly grab on to the latest craze (coaching, active listening, etc.) and train everyone, then let it fall by the wayside.

    Advice to Management

    Listen to your chapter staff; eliminate some of the excess levels of staff


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