National Multiple Sclerosis Society Reviews | Glassdoor

National Multiple Sclerosis Society Reviews

Updated February 16, 2017
123 reviews

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2.8
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Cyndi Zagieboylo
30 Ratings

123 Employee Reviews

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Pros
  • A great place to feel like you are making a difference in the lives of those with MS (in 8 reviews)

  • You will meet a lot of great people through the work you do (in 7 reviews)

Cons
  • High Turnover, Low Pay, Low Budget (in 9 reviews)

  • Management has no reality of the real world, even for a non-profit (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Denver, CO
    Former Employee - Director in Denver, CO
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at National Multiple Sclerosis Society full-time (More than 8 years)

    Pros

    Opportunity to have an impact on the lives of people living with MS.

    Cons

    Too many chiefs and not enough indians. Very few supporting roles resulting in critical work slipping through the cracks.

    Advice to Management

    Find innovative ways to raise money. Walk and Bike markets are saturated. Those events are so 1990's.


  2. Helpful (1)

    "Great place to start out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Multiple Sclerosis Society full-time (More than 8 years)

    Pros

    Very flexible working arrangements, opportunity to try new tasks and develop new skills, great networking opportunities.

    Cons

    Not competitive salary ranges, little room to move up the ladder later in career without severely increasing workload, little opportunity to be creative.

    Advice to Management

    Keep supporting employees work/life balance and allow room for employees to be creative.


  3. Helpful (2)

    "hard work, little reward"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at National Multiple Sclerosis Society full-time

    Pros

    There are a lot of smart, creative, committed people on staff. Good healthcare benefits, good PTO allotment. Working with and supporting people with MS and their families, and supporting advancing research on treatment and a cure is worthwhile.

    Cons

    Confusing, dysfunctional place to work, w/ a stressed out culture. High expectations for staff performance, without recognition or adequate compensation. Often staff struggle to get the support needed to do their job. Very little professional development, no place for creativity. Roles and expectations are not clear and change often. Management does not prioritize staff support, and is not held accountable for how staff is treated. Upper management is out of touch with staff and work. Staff are often directed to "be positive" and their feedback is dismissed.


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  5. Helpful (3)

    "Culture and management has declined significantly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at National Multiple Sclerosis Society full-time

    Pros

    When your work gets noticed by the right people, your ability to create, innovate, and share your work increases exponentially. If you take the initiative and get involved in events, programs, advocacy efforts, and more, you feel a true connection to the mission, even if you aren't close to anyone living with multiple sclerosis. The Society really does make a difference in peoples' lives.

    Cons

    Dysfunctional, out-of-touch leadership seems to have no idea what is really happening on the ground. Recent restructuring was executed so poorly that we lost a ton of good people who would've stayed if it had been done well.

    Advice to Management

    It doesn't feel "safe" to provide honest, open feedback to leadership at this point. I would open your doors and be prepared to get some very constructive criticism. And be ready to make some changes based on that feedback.


  6. Helpful (3)

    "Community Development Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    fun and friendly staff. everyone was helpful when training, events were fun to attend

    Cons

    low pay, they keep cutting more and more jobs. Not a lot of room for growth.


  7. "Graphic Designer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Watertown, WI
    Former Employee - Anonymous Employee in Watertown, WI

    I worked at National Multiple Sclerosis Society (More than 10 years)

    Pros

    Great benefits, paid time off, flexible schedule, supportive colleagues. The staff is the best part about working there.

    Cons

    Many staff cut or chose to leave due to reorganization.


  8. "Could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator
    Former Employee - Marketing Coordinator
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National Multiple Sclerosis Society full-time (More than a year)

    Pros

    Blended roles so you get plenty of experience in a variety of areas of a nonprofit.

    Cons

    The national alignment hasn't been the best for a lot of employees.

    Leadership tend to have a lack of direct instruction.

    Advice to Management

    Give clear direction, be confident in responses and direction you are going.


  9. Helpful (6)

    "Would not recommend"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at National Multiple Sclerosis Society full-time

    Pros

    Overall good salaries and flexibility. Ability to work from home or remotely if necessary.

    Cons

    Little communication from upper management. Recent realignment of foundation has made most of the staff bitter. Many long time employees were let go. Trying to rebuild but without a solid plan.

    Advice to Management

    Communication and compassion


  10. Helpful (6)

    "Not the organization it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Multiple Sclerosis Society full-time (More than 5 years)

    Pros

    The National MS Society funds MS research and helps people who have MS - working here means contributing to a great mission and hopefully being part of someday curing MS. There are also some really nice, smart, talented and dedicated people still working here.

    Cons

    Over the past several years, the upper management at the MS Society has become a "club" of people who are totally out of touch with what is happening in the larger organization. They are either willfully ignorant or just in total denial - their actions (realigning the organization, nepotistic hiring decisions, outright lying to the staff, etc) are destroying the organization from the inside out. It's impossible to have an honest conversation and share concerns or disagreements with anyone above you - the fear of retribution is real and has been proven over and over. The two most valuable assets an organization has are its people, and its revenue... staff turnover is so high it's embarrassing, and the organization is raising $50M LESS per year than it was 10 years ago... and yet no one in leadership seems to notice or care about either of these facts. This is an organization that favors the "yes men" who are prepared to do or say whatever the people above them instruct.

    Advice to Management

    I think it's time for the "Executive Leadership Team" to turn their eyes inward and ask if their decisions are leading the organization to greater success, or towards total failure. My advice - it's time for the CEO to resign.


  11. Helpful (8)

    "Horrific Leadership and Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sr. Director in New York, NY
    Former Employee - Sr. Director in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at National Multiple Sclerosis Society full-time (More than 10 years)

    Pros

    Very lax environment; able to work remotely or flex schedule.

    Cons

    Everything about national/local Sr. Leadership is horrific. Organization is in approximately $9M deficit and waited until NOW (years after) to fix it - NO Sr. Leadership was held accountable for this disaster and they all kept their jobs yet MANY lower level staff were laid off or demoted to lesser titled jobs and/or pay. Recently went through an alignment (getting rid of Chapters and forming Markets) and did not hire a company to do this but rather relied on Sr. Leaders (the ones who got us into this mess) to manage the realignment! MANY, MANY things are going wrong in this process and many staff are quitting. Such a bad organization in all respects.

    Advice to Management

    FIRE all Sr. Leadership who put the organization in this hole. Starting with the President. Start anew and hire people who actually know what they're doing. Cut THESE senior staff's salaries to keep the lower level staff that we need to help run the programs/events, etc. Why should you keep your elevated salaries if you got us here? You should be ashamed.



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