National Multiple Sclerosis Society Reviews | Glassdoor

National Multiple Sclerosis Society Reviews

Updated September 6, 2017
155 reviews

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2.8
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52 Ratings

155 Employee Reviews

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Pros
  • Great Cause, Passionate Employees (in 8 reviews)

  • You will meet a lot of great people through the work you do (in 8 reviews)

Cons
  • High Turnover, Low Pay, Low Budget (in 9 reviews)

  • No one interacts with one another (in 6 reviews)

More Pros and Cons

  1. Helpful (4)

    "programs director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National Multiple Sclerosis Society full-time

    Pros

    It's a great cause . The clients and the work was very important. It gave you a reason a to come to work every single day. When things were going well, it meant people with MS were getting what they needed.

    The staff really was a great group of people who really cared about each other. I doubt if I will ever be that lucky again.

    Cons

    Too many changes all at once. It got to be overwhelming to many of us.

    Advice to Management

    As long as the clients' needs come first, I will always be a fan of the Society. No matter what anyone says, keep listening to people with MS and their families.


  2. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Multiple Sclerosis Society full-time (More than 10 years)

    Pros

    Great benefits, great teamwork, amazing work for people living with MS.

    Cons

    Need to have a little better communication from the top down.

  3. Helpful (1)

    "Room for growth but lacking former workplace culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at National Multiple Sclerosis Society full-time

    Pros

    Great flexibility in work schedule, room for career growth, great passion for the cause

    Cons

    Current alignment has had an affect on culture of organization


  4. Helpful (9)

    "Great Mission, Poor Staff Morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial in New York, NY
    Former Employee - Financial in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at National Multiple Sclerosis Society full-time (More than 8 years)

    Pros

    People are generally kind and compassionate. Pay is decent.

    Cons

    High staff turnover. Going through reorganization and not doing it well. Top management issue orders but have little contact with staff to know how things actually are. Many people left or were forced out and many new hires that don't know what they are doing. They got rid of many long-time employees, so there is no continuity and morale suffers. Very corporate. Your supervisor could be anywhere in the country. Lots of disconnect.

    Advice to Management

    Focus on the mission, not the trivial micro-management some have. Create a more inclusive culture, especially one where staff care about each other.


  5. Helpful (7)

    "Development Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Director in New York, NY
    Former Employee - Development Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Multiple Sclerosis Society full-time (More than 3 years)

    Pros

    Great Mission with a great donor constituency. Good legacy events such as their NYC Bike Ride and Climb to the Top leads to a lot of participation.

    Cons

    Going through an incredible re-organization starting in 2016 and lasting through 2018 that makes all of the employees feel unsettled and worried about their futures. Organization is having a hard time coming to terms that the glory days of fundraising back in the 1990's and 2000's for these disease advocacy groups is probably never returning.

    Advice to Management

    Get comfortable with lower fundraising results for the foreseeable future and focus on staff stability. The staff turnover is going to have very negative consequences for the long term viability of the MS Society.


  6. Helpful (1)

    "Good opportunity for those who don't want to push themselves at work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Multiple Sclerosis Society full-time (Less than a year)

    Pros

    If you are not creative and like to be directed in your work, this is a great organization. Very centralized, so operational plans are come from a task force and all you have to do is follow the plan. You don't have to design anything or come up with anything on your own their are national templates. There are a lot of training and learning opportunities on line. A huge system of making sure you know how to use all the internal systems for payroll, risk management, technology, procurement, everything. You never actually have to talk to anyone or learn from a person-its all on line! If you like a lot of back up, there are a ton of managers to support you and take the leadership role and responsibility for your work. You can just sit back and do what is asked of you. Tasks are very centralized so you can be an expert in your role. Budgets are given to you, volunteers are found for you, etc.

    Cons

    No bonus structure for exceeding goals. The review system is on a strange schedule, we did mid-year reviews in the last quarter of the year. Lots of changes at the organization right now which is creating some turmoil internally right now.


  7. Helpful (3)

    "Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at National Multiple Sclerosis Society full-time

    Pros

    Mission driven. Fast pace. Team oriented.

    Cons

    High staff turnover. The organization is not big on promoting from within.

  8. Helpful (8)

    "Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Multiple Sclerosis Society full-time (More than 10 years)

    Pros

    Advancing Research and some Advocacy issues.

    Cons

    Realignment created higher salaries for executives at home office, while mid-level were left with few if any opportunities and the lowest paid are doing the most difficult work. Very disappointed that years of well established effective programs and services cease to exist.

    Advice to Management

    After 15 years with the organization, your one year pay increase was my annual salary. Re-evaluate your purpose.


  9. Helpful (11)

    "Badly in need of new executive leadership and not just the CEO!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Multiple Sclerosis Society full-time (More than 5 years)

    Pros

    There's power in the history of the organization and the passion to do something to change things for people affected by MS is still there. People have and will work endlessly for this cause. It's the only reason it's not completely underwater. Yet.

    Cons

    The executive leadership team is seriously mismanaging the reorganization of its people and finances. It's a highly dysfunctional team, with an iron fist on the small day to day details and a complete lack of focus on the broader, bigger picture. There's toxic behavior right from the top - bullying, backstabbing, and "politicking" that happens to shift blame, gain an advantage, win favor, or spin a message. This is an executive team that can see, but lacks sight -- insight into their own people and what's right in front of them, and foresight about their own future; it's a team that can hear, but doesn't listen --not to their own organizational and cultural values, not to their own advice, and certainly not to anyone else's...unless it fits into their own agenda already. It's a team that uses it's voice to speak, but has gotten so caught up in the words that there is no message to follow.

    Advice to Management

    It's time for the volunteer board to step in and make some changes with this entire team. The executive team is so self-promoting and self-sustaining, it won't make the changes necessary before the organization collapses.


  10. Helpful (5)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at National Multiple Sclerosis Society (More than 5 years)

    Pros

    Wonderful group of professionals to work with
    Competitive pay in the nonprofit arena

    Cons

    Recent restructure is destroying morale

    Advice to Management

    There's not much more important than to make sure your employees feel valued.


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