National Park Service Reviews | Glassdoor

National Park Service Reviews

Updated July 7, 2017
242 reviews

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3.4
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Approve of CEO
National Park Service Director Jonathan B. Jarvis
Jonathan B. Jarvis
82 Ratings

242 Employee Reviews

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Pros
Cons
  • Very hard to find full-time employment (in 14 reviews)

  • Low pay compared to the private sector (in 14 reviews)

More Pros and Cons

  1. "Really enjoyed my time there, wish I could have made it my career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Park Guide in Lowell, MA
    Former Employee - Park Guide in Lowell, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at National Park Service full-time (More than 5 years)

    Pros

    Decent pay, great teams, get to work outdoors and in an enriching environment.

    Cons

    Obtaining permanent status is near impossible. Application process is tedious.

    Advice to Management

    Invest in your employees.


  2. "NPS is a passion driven organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at National Park Service full-time

    Pros

    passionate organization and staff, promotes healthy work/life balance.

    Cons

    Minimal opportunities for permanent roles, and the recruitment process is long-winded.

    Advice to Management

    Continue to support your initiatives around Diversity, Equity and Inclusion.

  3. "JOBZ"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Park Service full-time

    Pros

    Great benefits for all concerned

    Cons

    Low pay for expectations of job.


  4. "Excellent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recreation Assistant in New York, NY
    Former Employee - Recreation Assistant in New York, NY

    I worked at National Park Service part-time (More than 3 years)

    Pros

    Great employees and staff

    Cons

    Not enough work hours per week

    Advice to Management

    Keep up the excellent training and safety programs


  5. "Maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance in Grand Junction, CO
    Former Employee - Maintenance in Grand Junction, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National Park Service (Less than a year)

    Pros

    Decent pay, good benefits, working at one of the most beautiful places in the US

    Cons

    Some seasonal workers bring home issues to work


  6. "NPS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Biological Science Technician
    Current Employee - Biological Science Technician

    I have been working at National Park Service full-time (More than a year)

    Pros

    Field work, great experience, hiking, invasive plant eradication

    Cons

    None that I can think of


  7. "Finally gave up on NPS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at National Park Service full-time (More than 10 years)

    Pros

    Great work environment usually in-line with mission driven personalities. Great work when you get to do your job and not have to deal with internal politics and pettiness.

    Cons

    Work groups (called Divisions in NPS) are just that....divisions. Chronic back-stabbing, pettiness, and personal agendas. Seasonals are chronically mistreated. The hiring system is broken and favors veterans and applicants who are untruthful on their applications. Human Resources has initial veto power on applicant qualifications, but are over worked and usually lack the technical knowledge to make an informed decision. Little to no opportunity for advancement. Before I left my permanent job, I complained about bullying. I was told by management that what it wasn't bullying...get used to it. As of the date that I write this the Glassdoor NPS company review sits at 67% employee satisfaction, and the Federal Employee Viewpoint survey ranks NPS 262 out of 305 government agencies...that's the lowest 15% of agencies to work for. Christian Science Monitor ran a great piece in December of 2016 outlining chronic harassment and bullying, and low employee morale within the NPS. These issues are just now making headlines, but long-time employees know that has been 15 years in the making and no one has listened. Good employees are leaving the agency leaving the poor performers and bad employees to move up within management positions.

    Advice to Management

    Prospective employees...do your homework. Parks have different cultures, and many divisions within parks are good or bad. Call current or former employees to see what you're getting yourself into.
    My advice to management...do the right thing. It's time to move poor managers on to retirement. There is an entire new class of bright, energetic, forward-thinking employees eager to get permanent employment and affect positive change within the National Park Service. NPS used to be a great organization to work for, and it can be again.

  8. Helpful (2)

    "Great Mission, Toxic leadeership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at National Park Service full-time

    Pros

    Great mission, beautiful places to work, meaningful work.

    Cons

    Toxic leadership, horrible supervisor training.

    Advice to Management

    Work on reforming your supervisor selection and training pipeline.


  9. Helpful (1)

    "Park Guide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Park Service part-time

    Pros

    Fantastic place to work- great working environment. Visitors are very friendly and rarely complain. You also get to work in some of the most beautiful places in America.

    Cons

    The hiring process needs to be looked at. You must take a survey and be approved by HR before a Park looks at your resume. Parks are told from an HR office who they can and can't hire

    Advice to Management

    Keep up the great working environment, but find a way to bring in a younger working force. Plenty of us would like to work for the NPS, but are blocked out by the hiring process.


  10. Helpful (1)

    "Supervisors and managers very problematic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resource Manager in Washington, DC
    Former Employee - Resource Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Park Service full-time (More than 10 years)

    Pros

    Good job assisting parks, working at unique, clean, safe, heavily treed facility located near Potomac River.

    Cons

    National Capital Region managers since 2011 are inept, dysfunctional; harassment and bullying common.

    Advice to Management

    New managers are needed who are committed to natural resources, NPS policies and can provide effective supervision that supports and promotes all employees fairly and does not tolerate harassment and discrimination.


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