National Pen Company Reviews | Glassdoor

National Pen Company Reviews

Updated October 8, 2017
109 reviews

Filter

Filter

Full-timePart-time

2.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Peter Kelly
20 Ratings

109 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great people work there at lower level (in 5 reviews)

  • There used to be a real team spirit and a positive work environment (in 5 reviews)

Cons
  • We have a new CEO and his ideas are that we should be like our European division (in 6 reviews)

  • All managers are quitting including the CEO and all of upper management (in 6 reviews)

More Pros and Cons

  1. "sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Shelbyville, TN
    Current Employee - Sales Representative in Shelbyville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Pen Company full-time (More than a year)

    Pros

    friendly co-workers, all day shift hours

    Cons

    constant employee turnover...employees average less than 2 years


  2. "account deveployment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Shelbyville, TN
    Former Employee - Account Executive in Shelbyville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Pen Company full-time (More than 3 years)

    Pros

    benfits are good
    commission is good if you get it

    Cons

    unless you want 100 to 300 dollars taken out of your check for no reason and them tell you its okay. then its the job for you.
    if you want to feel like your stuck in high school like a idiot its the job for you.
    management doesn't give a crap about anyone! they say family comes first yeah well they don't care because they will tell you oh well your son or daughter is sick not my problem so your gonna get written up. yes you will get written up if you have to leave work to get your son or daughter from school. also if you dont make 3000 to 5000 dollars a week you get written up. Also this place itself has been a couple of lawsuits against customers they have so honestly this place is failing. But who are we to judge and also they are raising the prices on everything and not getting anywhere with customers because they like the old prices better.
    Also you can grow with the company unless your the "group" where they like you and do anything for you if your not in the group then you wont move or grow with the company.

    Advice to Management

    how about you listen to your customers and not have your noses stuck up each other butts for once in your life. also tell your employees that the company is failing and will be for the rest of your life. so yeah . tell the truth and also listen to your employees on what you need to listen from them and the other way around.

  3. "Reorg's and buy-outs"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Shelbyville, TN
    Former Employee - Anonymous Employee in Shelbyville, TN

    I worked at National Pen Company full-time (More than 5 years)

    Pros

    People are friendly and hard workers

    Cons

    Reorganizations continually during my tenure


  4. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Shelbyville, TN
    Former Employee - Customer Service Representative in Shelbyville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Pen Company full-time (More than a year)

    Pros

    It was ok working there. good pay good benefits

    Cons

    very stressful work load for long hours


  5. "Company flips ownership every 3 years. No honest communication,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Pen Company full-time (More than 5 years)

    Pros

    It used to be a great place to work before the past CEO retired . There used to be a real team spirit and a positive work environment.
    The company offers decent benefits (PTO, 401K match).
    Regular company parties/lunches with free food.

    Cons

    Constant changes and very short term vision from upper management (I've worked there 5 years and the company was sold twice to venture capitalists flipping the company).
    Not much room for advancement.

    Advice to Management

    Be honest with your employees.


  6. "What happened?"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at National Pen Company full-time

    Pros

    The company grew consistently for 8 years under the former CEO with people getting bonuses and promotions

    Cons

    Why are all the Americans being replaced for the US market by Europeans???

    Advice to Management

    The new CEO needs some humility and the need to recognize others have a lot to contribute


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Shelbyville, TN
    Former Employee - Sales in Shelbyville, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at National Pen Company full-time (More than a year)

    Pros

    This company has great benefits and paid holidays

    Cons

    Inside clique who works collectively to remove you if they don't like you. I made it but they are unfair to a lot of new employees.

    Advice to Management

    Get off your high horse

  8. Helpful (1)

    "Not a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Great colleagues to work with

    Cons

    Poor management - lack of direction, poor communication, office politics etc


  9. "Global Demand Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Pen Company full-time (Less than a year)

    Pros

    Dynamic company, flexible and full of opportunities

    Cons

    Lack of communication between the areas and still developing procedures


  10. Helpful (2)

    "Restructure Restructure Restructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shelbyville, TN
    Current Employee - Anonymous Employee in Shelbyville, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at National Pen Company full-time (More than a year)

    Pros

    I've been with this company going on a year. If you started here when I did National Pen has been great to you. You have zero room to complain at all. They pay me very well, I've been transitioned to a new roll paying even better. The benefits are great. Paid holidays, you accrue PTO hours depending on how many hours you work a week. If you want to play, you have to work.

    Cons

    If you've been with this company for more than 5 years, they have screwed you. And although I'm fairly new and they've treated me fairly well. That doesn't appeal to me. If I am going to be loyal to a company, I want to know that the company is going to be loyal to me. I know a few reps that took a rather large pay cut and then were told they need to change they're way of living. No, you are wrong. These reps have been loyal to you, and they deserve for you to be loyal to them. When I first started here I loved my job and I loved coming to work. Now I'm just waiting on one of the many interviews I've been through to call me back. I won't work for a company who thinks that their most loyal employees are replaceable. They may be replaceable, but are they going to bring in as much profit as someone who has no idea what they're doing? Is there replacement going to show up everyday and be as committed to their customers as the old rep was? You're answer is probably not, because you're hiring people fresh out of high school that are here for a pay check not a career.

    Oh and the insurance premiums could be a bit more realistic. The insurance is FANTASTIC the premiums are OUTRAGEOUS!

    Advice to Management

    Show your employees a little bit of appreciation. Make your tenure reps feel like they are cared about. Give them the loyalty that they have given you over the years. Any normal person trying to build a career and thinking long term is going to see what you're doing to the people that have been loyal to you and they won't do the same, because they can see what you're doing to them.


Showing 109 of 113 reviews
Reset Filters