National Penn Bank Reviews | Glassdoor

National Penn Bank Reviews

Updated December 1, 2016
60 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Scott V. Fainor
22 Ratings

60 Employee Reviews

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Pros
  • Great people, great work culture and very knowledgeable leadership (in 4 reviews)

  • Relaxed work week and decent benefits are the only good things about working here (in 3 reviews)

Cons
  • National Penn is merging with BB&T (in 4 reviews)

  • No work life balance, poor pay, hardly any chance for advancement (in 3 reviews)

More Pros and Cons

  1. "Sad to leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    This was a great company to work for! Unfortunately, NPB was acquired by BB&T and BB&T severed a lot of good, hard-working folks that served decades to NPB.

    Cons

    Just wish Mr. Fainor and the Board of Directors didn't have to sell out.


  2. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great benefits
    New things everyday
    Awesome managers

    Cons

    Not much room for advancement


  3. "Heartbreaking experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Community oriented which allowed relationships to be easily built. Vacation time was based on prior experience. Baking services were fair for customers.

    Cons

    Boys club existed in the culture of the bank. People were hand picked based on being in that club and not solely on their capability to handle that position.

    Advice to Management

    Coach and train the people you advance


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  5. "Good place to work but changing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FInancial Services Representative III in Lancaster, PA
    Current Employee - FInancial Services Representative III in Lancaster, PA
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people and dedicated, long-term staff. Nice customers and banking products. Decent quarterly bonuses relating to lending goals and financial referrals.

    Cons

    Just bought out by BB&T and tons of long-time employees quit. I've been through four buy-outs/conversions previously but this is a rough one. I know people who have worked for BB&T before and were happy but I haven't seen the positives yet. I didn't get a lot out of their training sessions and was really disappointed in their banking systems. The software is so old and it takes eight steps to do a simple transaction. I honestly can't believe how antiquated the system is. I'm trying to keep a positive outlook and time will tell but I have my reservations. Just be careful and wait until the location you're considering has transitioned, worked out the kinks, and has improved morale and team spirit before applying. Perhaps visit the location first to check out the dynamics.

    Advice to Management

    Update your software systems!!!!


  6. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Penn Bank full-time (More than a year)

    Pros

    Great people to work with

    Cons

    Nothing major as a con


  7. "Shame it was bought"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Really Good people to work with

    Cons

    Poor pay, management is too oldschool

    Advice to Management

    Reward achievement not tenor


  8. "Head Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative IV- Head Teller/Teller Supervisor in Lumberton, NJ
    Current Employee - Financial Services Representative IV- Head Teller/Teller Supervisor in Lumberton, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at National Penn Bank (More than a year)

    Pros

    Banker's hours, security, close to home

    Cons

    Merger with new bank soon

    Advice to Management

    Training


  9. "Rough Transition, Good Coworkers"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Penn Bank full-time

    Pros

    I had a good experience at National Penn due to my coworkers, as we all stuck together through the transition from 3rd Fed to National Penn. We had a good time working there.

    Cons

    We were really busy with cash deposits, and it made it difficult to process different transactions quickly. There was also a disconnect between upper management and branch level management. I also heard that there's going to be another transition/merger.

    Advice to Management

    Try to streamline the merger process and decide whose word is going to mean more - or better yet, have those words be the same so employees know which way is right.


  10. "Retail Special Assets Adjuster III"

    Star Star Star Star Star
    • Comp & Benefits
    Current Employee - Retail Special Assets Adjuster III in Allentown, PA
    Current Employee - Retail Special Assets Adjuster III in Allentown, PA

    I have been working at National Penn Bank full-time (More than 3 years)

    Pros

    Great Benefits. NPB provides compensation for advanced classes.

    Cons

    BB&T has bought out National Penn Bank.


  11. "Online Banking Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    A good local company to work for.

    Cons

    The compensation is not the best!



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