National Penn Bank Reviews | Glassdoor

National Penn Bank Reviews

Updated August 3, 2017
63 reviews

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3.1
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Scott V. Fainor
23 Ratings

63 Employee Reviews

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Pros
  • Great people, great work culture and very knowledgeable leadership (in 4 reviews)

  • Nice people and dedicated, long-term staff (in 3 reviews)

Cons
  • No longer independent, although BB&T is a great addition to the community (in 5 reviews)

  • Low pay, very little respect from management, very little "PTO" (in 3 reviews)

More Pros and Cons

  1. "Retired Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Penn Bank part-time

    Pros

    A stable and forward-looking bank.

    Cons

    No longer independent, although BB&T is a great addition to the community.


  2. "Staff accounant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Penn Bank full-time

    Pros

    Positive work atmosphere. Management attempts to revitalize old culture

    Cons

    Low pay scale compared to other regional banks

  3. "It was a good business to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management in Allentown, PA
    Former Employee - Retail Management in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Penn Bank full-time (More than a year)

    Pros

    Nice people Supportive Managers Interesting Work

    Cons

    Compliance, low salary increases year over year, they are no longer in business


  4. Helpful (1)

    "Sad to leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    This was a great company to work for! Unfortunately, NPB was acquired by BB&T and BB&T severed a lot of good, hard-working folks that served decades to NPB.

    Cons

    Just wish Mr. Fainor and the Board of Directors didn't have to sell out.


  5. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great benefits
    New things everyday
    Awesome managers

    Cons

    Not much room for advancement


  6. "Heartbreaking experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Community oriented which allowed relationships to be easily built. Vacation time was based on prior experience. Baking services were fair for customers.

    Cons

    Boys club existed in the culture of the bank. People were hand picked based on being in that club and not solely on their capability to handle that position.

    Advice to Management

    Coach and train the people you advance


  7. "Good place to work but changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FInancial Services Representative III in Lancaster, PA
    Current Employee - FInancial Services Representative III in Lancaster, PA
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people and dedicated, long-term staff. Nice customers and banking products. Decent quarterly bonuses relating to lending goals and financial referrals.

    Cons

    Just bought out by BB&T and tons of long-time employees quit. I've been through four buy-outs/conversions previously but this is a rough one. I know people who have worked for BB&T before and were happy but I haven't seen the positives yet. I didn't get a lot out of their training sessions and was really disappointed in their banking systems. The software is so old and it takes eight steps to do a simple transaction. I honestly can't believe how antiquated the system is. I'm trying to keep a positive outlook and time will tell but I have my reservations. Just be careful and wait until the location you're considering has transitioned, worked out the kinks, and has improved morale and team spirit before applying. Perhaps visit the location first to check out the dynamics.

    Advice to Management

    Update your software systems!!!!

  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Penn Bank full-time (More than a year)

    Pros

    Great people to work with

    Cons

    Nothing major as a con


  9. "Shame it was bought"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Really Good people to work with

    Cons

    Poor pay, management is too oldschool

    Advice to Management

    Reward achievement not tenor


  10. "Retail Special Assets Adjuster III"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Retail Special Assets Adjuster III in Allentown, PA
    Current Employee - Retail Special Assets Adjuster III in Allentown, PA

    I have been working at National Penn Bank full-time (More than 3 years)

    Pros

    Great Benefits. NPB provides compensation for advanced classes.

    Cons

    BB&T has bought out National Penn Bank.


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