National Retail Federation Reviews | Glassdoor

National Retail Federation Reviews

Updated July 12, 2017
11 reviews

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3.3
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Terry J. Lundgren
5 Ratings

11 Employee Reviews

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  1. Helpful (2)

    "Fun Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends

    I worked at National Retail Federation full-time (More than 3 years)

    Pros

    Fun place to work. Great benefits and great people.

    Cons

    Your job can be dependent upon how well your boss likes you. One day you're doing great at your job and a week later, your boss decides they want to get rid of you. Salary offer is usually low if HR knows that you are unemployed and need a job.


  2. "My time at NRF"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Retail Federation full-time (Less than a year)

    Pros

    Beautiful offices, fascinating and exciting industry, good benefits and overall good people

    Cons

    Top heavy leadership, some small-minded, inexperienced and insecure team members (cliquish) that negatively impact culture . Light or lacking diversity in several departments.

    Advice to Management

    none

  3. Helpful (11)

    "The offices are nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at National Retail Federation full-time (More than 3 years)

    Pros

    Very nice, modern office space.

    Cons

    This is a terrible organization led by spineless and out of touch leaders. NRF is dying a painfully slow death. Leadership is so out of touch with what's happening to move the industry forward, competitors are swiping members without even trying and I don't blame the members one bit for jumping ship.

    There is no process at all for anything across the company. You may be asked to complete the same task 10 different ways by 10 different people. Onboarding and new employee training is a joke. I continue to witness new employees come in for the same positions and have to wing it because HR and department heads have no interest or idea of how to get people up to speed quickly on "processes." Because the processes don't exist. Everyone is a director or VP because worthless promotions where your job and responsibilities don't actually change are handed out like candy to people, whether they deserve it or not, simply because they've been here forever. Which leads me to my final point: many people have been with this organization and in the same role forever, which means there are no opportunities for career growth. In this age where you are expected to move between companies to continue growing, that says a lot about the complacency of the people at NRF and that complacency has bled over into the company culture. NRF is dying. Don't bother working here. I nor anybody else worth a damn will be here much longer.

    Pay is also on the lower end compared to similar roles in similar organizations.

    Advice to Management

    Many of you need to go. You need new blood in leadership and within the ranks immediately.


  4. "Great co-workers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Very good employee base. Dedicated, hard-working crew.

    Cons

    Difficult to have autonomy. Decision-making tends to be restricted to executive management.

    Advice to Management

    Do your homework on VP level employees to be sure past performance (including H.R. complaints) are up to NRF standards.


  5. Helpful (2)

    "It's not horrible!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Wheaton, IL
    Current Employee - Coordinator in Wheaton, IL

    I have been working at National Retail Federation (Less than a year)

    Pros

    Great work.life balance, lots of working moms, decent benefits

    Cons

    favoritism, lack of growth opportunities, heavy work load for administrative staff

    Advice to Management

    decision makers have an "old school" mentality


  6. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at National Retail Federation full-time

    Pros

    Company that values its employees. Invests in each individuals development. Competitive pay.

    Cons

    Disadvantages to the competition due to size so sometimes slow to change.


  7. "Well established association with a very good work-life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at National Retail Federation full-time (More than 5 years)

    Pros

    The work-life balance is great. Very good benefits package. Great learning opportunities about how the retail industry work and how Washington DC work. A warm familial environment since employees tend to stay for years.

    Cons

    Salaries are decent for a nonprofit but not competitive industry wise. People stay there for decades so the work culture tends to be antiquated in some regards.

  8. Helpful (5)

    "Great staff, really care about each other."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at National Retail Federation full-time (More than 10 years)

    Pros

    Supports an industry that creates 1/3 of America's Gross Domestic Product and one in five American Jobs. Different departments work well together.

    Cons

    Organization is in transition. Office will be moving to a new location in Washington. Still a good place to work; however, the transition is creating high stress.

    Advice to Management

    Senior management could benefit by engaging with mid and lower level staff.


  9. Helpful (1)

    "Good career opportunity - Not Innovative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at National Retail Federation full-time

    Pros

    Good benefits and access to industry executives. If you're in government affairs or public affairs, it's a very good place to work and you'll be surrounded by A players. If you're in a revenue-generating role, it's a different story.

    Cons

    Too much "we do this because it's been done this way" attitude. Not willing to take risks.


  10. "National Retail Federation is a great Association to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Approves of CEO

    Pros

    The benefits and flexibility of work schedules. The industry NRF represents is always reinventing itself and is relevant to each and every person on this planet.

    Cons

    Pay isn't even close to industry standard, but its to be expected for association work. Some of the benefits make up for this though.

    Advice to Management

    Keep doing what you are doing. I think overall you're doing an excellent job.


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