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National Security Agency

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National Security Agency

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National Security Agency Reviews

Updated Jun 5, 2023

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Found 291 of over 341 reviews
3.6
73% Recommend to a Friend
91% Approve of CEO

Found 289 of over 341 reviews

3.6
73%
Recommend to a Friend
91%
Approve of CEO
National Security Agency Director General Paul M. Nakasone (no image)
General Paul M. Nakasone
72 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of National Security Agency and is not affected by filters.

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  1. 5.0
    Current Employee, more than 10 years

    Great Employer

    Jun 5, 2023 - Technical Director in Fort George G Meade, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours. Great training opportunities. Variety of career options. Stable job. Intellectually challenging. Intelligent colleagues.

    Cons

    Government bureaucracy. Location. Telework options are limited.

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  2. 4.0
    Current Employee, more than 1 year

    Lots of opporturnity

    May 14, 2023 - Business Management in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you are ambitious, then this is a good agency to work for. The opportunities to expand your knowledge and skillset is plentiful. There are opportunities for details, development programs, and shadowing to name a few. You have the opportunity to chart your own path, while working with some very intelligent people, and supporting important efforts. More than enough work, but it is not unbearable.

    Cons

    Not much structure or organization in some units. Although, you have the flexibility to create your own structure. Matrix environment contributes to information silos. Promotion process to next grade within your unit resembles the promotion process in the military. So, changing positions to a higher-grade is probably the better way to move-up.

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  4. 5.0
    Former Employee, more than 10 years

    Long, fulfilling career

    May 31, 2023 - Cybersecurity Strategist in Fort Meade, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cutting Edge Technology Access to unique training and knowledge Serving the country

    Cons

    Government red tape, monolithic management structure

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  5. 4.0
    Current Employee, more than 10 years

    Stable Bureaucracy

    May 3, 2023 - Project Director in Augusta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stability. Good benefits. Interesting mission.

    Cons

    Massive bureaucracy. One must spend a lot of unnecessary time and energy to achieve anything good and sensical because of all of the layers and egos involved in every decision.

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  6. 3.0
    Former Employee

    Challenge

    May 20, 2023 - IT Engineer Staff 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    capable of managing or to maintan

    Cons

    Focus at everything matters to progress

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  7. 1.0
    Former Employee, more than 3 years

    No degree, no problem

    May 1, 2023 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It’s a job. Looking for nepotism and cronyism to work in your favor- look no further.

    Cons

    No degree, no problem. If you have friend on the inside, they can write a vacancy for you. Once your in, don’t bother getting a degree, just use your friends to promote you over the more qualified and degreed peers. You get to be the lead too. Your crony managers will also protect you.

    1 person found this review helpful
  8. 2.0
    Current Employee, more than 10 years

    Challenging work, deeply troubled workplace

    Mar 22, 2023 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work is challenging and there is so much to learn. Haven't grown out of it at all as compared to other places. And the work is important, esp if you're working a good mission. People are generally friendly and helpful. Vacation eventually gets to 5 weeks a year. Sick time is a day a month and adds up nicely in case of a medical emergency. 8 hour days and no take home work if you're dealing with classified stuff all day.

    Cons

    Many - all sorts of pathologies. It's a troubled place to work. Many people haven't worked anywhere else so they are what I call 'institutionalized'- no concept of how the outside world works, including how to write a resume. Two major drags on the agency- baby boomers and the military. The boomers are gradually leaving, the military isn't going anywhere. Working with military was once cool, now it's just a major reason to leave. And, the military mindset is seemingly transferred to civilians. Example- don't like your job? Too bad, you have a 2 yr obligation and you have to tough it out or resign to get out of the job. Leadership, not senior leadership, the generic 14s and 15s, are terrible. You'll encounter unethical behavior and complacency - in buckets- because they think they can't get fired. The root of all evil in the agency is this belief employees have that they can't be let go. Lots of conflict, presumably because the 14s and 15s like to throw their imagined weight around. Not a lot of overseas opportunities. If you want an overseas lifestyle, you'll get more at DIA and of course CIA. Sounds like NCIS also has more. And obv the foreign service. No student loan repayment. If that's important to you, you're better off at one of the 30-40 federal agencies that offer it, like CIA and State. Internal vacancy ads are poorly written and often out of date, a reflection of the lousy leadership. Promotions are a major source of yearly frustration and take up buckets of oxygen. Sprawling bureaucracy. No joke. If you don't like policies and restrictions and filling out forms and sharing your financials, you don't want to work at NSA.

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    5 people found this review helpful
  9. 4.0
    Current Employee

    Great

    Mar 23, 2023 - Anonymous Employee in Fort Meade, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay. Time. Bosses. Location. Fun

    Cons

    None. Everything here is amazing.

    1 person found this review helpful
  10. 4.0
    Current Employee, more than 10 years

    Love it!

    Mar 16, 2023 - Linguist in Fort Meade, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Variety of jobs. Bennies. Flex skid.

    Cons

    Parking. Parking. Parking. Parking. Parking.

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  11. 5.0
    Former Employee, more than 10 years

    Great place to work and learn

    Jan 24, 2023 - Computer Scientist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance, great benefits, ability to learn new things, move around internally and contribute to an important mission of national security

    Cons

    Some offices/management not very good, salaries in some technical areas are not competitive with outside

    Continue reading
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National Security Agency Reviews FAQs

National Security Agency has an overall rating of 3.6 out of 5, based on over 341 reviews left anonymously by employees. 73% of employees would recommend working at National Security Agency to a friend and 51% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, National Security Agency employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at National Security Agency. This rating has improved by 5% over the last 12 months.

73% of National Security Agency employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated National Security Agency 4.2 out of 5 for work life balance, 3.4 for culture and values and 4.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at National Security Agency to be coworkers, benefits, career development and the cons to be culture, senior leadership, management.

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National Security Agency

119 days ago

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NSA is on a Mission to Hire 3,000 People! The National Security Agency (NSA) has kicked off a massive talent search with a goal of hiring 3,000 new employees in 2023. Our work in signals intelligence (SIGINT) and cybersecurity is essential to protecting our families, friends, communities, service members, and ultimately, the nation. NSA’s SIGINT mission collects intelligence about our foreign adversaries. Our cybersecurity mission safeguards critical U.S. information. Both of these duties demand a team of technical experts as well as business and HR professionals, linguists, intelligence analysts, communications specialists and more. We have career opportunities in 17 different fields, so there is truly something for everyone.

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National Security Agency photo of: NSA's Morrison Center was build with sustainability in mind, such as a green roof.
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Glassdoor has 341 National Security Agency reviews submitted anonymously by National Security Agency employees. Read employee reviews and ratings on Glassdoor to decide if National Security Agency is right for you.