National Technical Systems Reviews | Glassdoor

National Technical Systems Reviews

Updated October 10, 2017
60 reviews

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2.7
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National Technical Systems President, CEO, and Director William McGinnis
William McGinnis
22 Ratings

60 Employee Reviews

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Pros
  • This shows in their level of expertise, many have decades of experience in their respective fields and it's an excellent place to learn (in 3 reviews)

  • Environment is fast-paced and challenging (in 4 reviews)

Cons
  • Unstable, not organized, lack of communication between units (in 3 reviews)

  • Can not trust upper management, very devious (in 4 reviews)

More Pros and Cons

  1. "The good, the bad, and the ugly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    The people are fantastic. Your coworkers are friendly and down to earth and always dedicated to getting the job done right. This shows in their level of expertise, many have decades of experience in their respective fields and it's an excellent place to learn. The environment is fast paced and very customer driven so you will never be bored.

    Extreme flexibility

    Job Stability

    Matching 401k

    Cons

    This was also listed as a pro: The environment is fast paced and very customer driven so be prepared to juggle a high demand workload. Several facilities are oriented on fast turnaround projects so your plans never last long based on what new projects are coming in that you probably were not aware of.

    The pay is not great and what makes that worse is there is not much in the way of upward mobility. Expect to meet or exceed the requirements for the responsibilities of the 'next level' for years before even being considered for promotion.

    The stress levels range from "busy" to "insane" and can change on a dime, but more often than not there is a constant feeling of pressure induced by the sheer number of projects you have at a given moment all with the same or similar time constraints.

    The benefits are at times laughable. Bonuses are rare and when they happen they tend to be meager.

    Health Benefits - When your doctor advises you to find a new job or new health insurance that's hardly a ringing endorsement

    Employee turnaround is at times a problem. You may train someone to take over a role and then once they've got the training and experience they move on to other companies quickly.

    Advice to Management

    In this company excellence is not only expected, but demanded. When your employees deliver on those expectations ensure they know that you noticed and that it was worth that extra effort or long hours.

    Put a clear and concise advancement strategy in place.

    Your biggest resource is your employees. The combined experience and dedication to customer service is an amazing asset to have. Don't abuse it and certainly do not take it for granted.


  2. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Technical Systems full-time (More than 3 years)

    Pros

    Good benefits, good HR support; large company with a lot going on. Corporate management seems to be responsive to employee issues.

    Cons

    I heard that sometimes it was difficult to get upper management to allow decisions to be made at a location that would have been beneficial but cost money... typical corporate management beholden to shareholders above customers (society's problem, not NTS'); but as far as I could tell this didn't occur on a dysfunctional level.

    Advice to Management

    Good job overall.

  3. Helpful (1)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at National Technical Systems full-time (Less than a year)

    Pros

    A number of good people work here and some interesting projects.

    Cons

    Pay is way behind industry standards and is causing too much turnover.

    Advice to Management

    Work on improving employee morale and compensation.


  4. Helpful (1)

    "Morale could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at National Technical Systems full-time

    Pros

    Co-workers make coming to work bearable.

    Cons

    Not clearly defined job duties. Lack of communication by management. Benefits could be better.


  5. "Great Company but needs work in some areas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Technical Systems full-time

    Pros

    Everyone was easy to get along with as long as you did everything you could to help them as well.

    Cons

    Communication was good at times and other times it needed work.

    Advice to Management

    Management should know the ins and outs of each contract coming through.


  6. "Used to be great, but now you get the "sinking ship" Vibe."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMI Technician
    Former Employee - EMI Technician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Technical Systems full-time (More than 5 years)

    Pros

    Free lunch on Fridays, Great to work with the latest in cutting edge technology and you meet customers from all over the world. Most co-workers are honest and sincere with you.

    Cons

    Management says they are there to help you if you are having personal issues, concerns, etc. But instead are quick to fire and replace you, not much of a help in my opinion. Really no solid structure in terms of whose responsible for which programs, always handing jobs over to the next tech and thus either data or pictures turn up missing.

    Advice to Management

    Under new management as of this year, Supervisor is pompously arrogant has no clue how to manage the team efficiently, views the techs as nothing but tools for him to use and really enjoys it when you stroke his ego. Lot of chiefs not enough Indians.


  7. Helpful (1)

    "The NTS Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMI Technician in Rockford, IL
    Current Employee - EMI Technician in Rockford, IL
    Neutral Outlook
    Disapproves of CEO

    I have been working at National Technical Systems full-time (More than 8 years)

    Pros

    The labs I worked in have great personnel . Team work is highly valued and everyone I've worked with have been very supportive. Its a relaxed work culture but when there's a job to be completed everyone comes together to get the job done. The personnel is one of the main reasons why I've stayed working here for so long.

    Cons

    Dead end job... no ones advised into a better position unless you leave the company. Corp seems to not care about tech personnel/talent, could care less if you stay or not, no career path, no competitive pay. (likely to low ball you under the market) There is no work /life balance, 60hrs work weeks are normal ( This maybe a pro to some, I really did mind the extra cash) Medical Benefits are a joke.

    Advice to Management

    Nothing i'm sure thing haven't heard already

  8. Helpful (1)

    "General Pros & Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at National Technical Systems full-time (Less than a year)

    Pros

    NTS Boxborough has flexibility with a fairly healthy backlog.

    Cons

    NTS Boxborough has weak leadership with bad communication skills. There's also high turnovers and no career path or opportunity for people to grow (everyone is hired to be a body-in-a-seat, essentially). Hence, no new roles, just replacements.

    Advice to Management

    There's been a lot of organizational changes which were inevitable, however, if you see yourself as a leader, then lead. Let the department managers work on systems and processes, while leaders focus on working with people to inspire and motivate.


  9. Helpful (2)

    "Challenging but rewarding experience many good changes in the last couple of years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The challenging and varied projects makes for very interesting work.You have a great support network of many laboratories and experts to collaborate with on projects.

    Cons

    The last couple of years pay increases have not kept up with the rest of the industry. Shrinking work force is forcing employees to work longer hours and making families feel the pain.

    Advice to Management

    Hire more workers to increase customer service and increase employee satisfaction. We will always do our best but there is only so many hours in the day.


  10. "EMC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Technical Systems full-time

    Pros

    Friendly people to work with.

    Cons

    Managements are biases in some points


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