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Nationstar Mortgage

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Nationstar Mortgage

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Nationstar Mortgage Reviews

Updated Jan 5, 2022

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Found 768 of over 786 reviews

3.0
49%
Recommend to a Friend
65%
Approve of CEO
Nationstar Mortgage President, Chief Executive Officer and Director Jay Bray
Jay Bray
349 Ratings
Pros
  • "As a company they are pushing to make Nationstar the best place to work(in 63 reviews)

  • "Company had great reputation in the mortgage industry(in 21 reviews)

  • Cons
  • "Was laid off from Nationstar due to a "Reduction in Force" after 6 months of employment(in 47 reviews)

  • "They promised a lot while joining but the work environment is very similar to other organisations(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Nationstar Mortgage and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Great company to work at

      Aug 3, 2017 - Senior Business Analyst in Irving, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very friendly atmosphere. Great ambience.

      Cons

      There is nothing much in CONS, except that there might be a glass ceiling for growth.

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      Nationstar Mortgage Response

      EVP, Chief Human Resource Officer

      Thank you for taking the time to provide feedback. We are working very hard to provide more growth and advancement tools and resources for team members. We are also asking our leaders to spend more time with team members on career development aspirations. I hope that you start to see more examples of this, and if not, please let me or your HR representative know. Thanks again for the feedback!

    2. 1.0
      Former Employee

      over promise under deliver

      Jan 5, 2022 - Mortgage Loan Processor in Flower Mound, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      bonuses are nice, when you can reach the goals

      Cons

      pay structure was redone 3 times in the 14 months i worked there so it was harder to make goal and earn commission, goals were set by upper management that didn't work loans, they hire an influx of processors then either lay off a ton or fire them, i was told to submit files that manager knew wouldn't clear underwriting then got written up because my numbers were down (after being told to submit files that wouldn't clear)

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    3. 4.0
      Current Employee, more than 1 year

      Great Business Unit Within a very political work environment

      May 29, 2020 - Executive Principal Product Management in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Salary Good PTO benefits Leadership with the heart in the right place

      Cons

      Extremely political work environment Can't take quick decisions to take the company into the next gen Digital space

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    4. 3.0
      Former Employee

      It paid the bills

      Apr 17, 2020 - Anonymous Employee in Coppell, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ability to be self sufficient

      Cons

      No remote ability, young and inexperienced & unprofessional management, benefits high in cost.

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    5. 4.0
      Former Employee

      was a good job

      Mar 20, 2020 - Anonymous Employee in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It felt I was family

      Cons

      they decided to lay me off

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    6. 3.0
      Current Employee, more than 8 years

      Professional Experience

      Mar 5, 2020 - Mortgage Professional 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Schedule, supportive co-workers, location

      Cons

      Pay, Career Opportunities & Professionalism

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    7. 4.0
      Current Employee, less than 1 year

      Great Place to work!

      Mar 2, 2020 - Contract Recovery Analyst II in Beaverton, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always busy, and always learning. They treat their employees well. Everyday was a surprise. They taught us a lot in the past year.

      Cons

      After one year of purchasing us from Seterus, they decided to close us

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    8. 2.0
      Former Employee, more than 5 years

      Just ok

      Nov 20, 2019 - Claims Technician in Littleton, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The job was easy and the coworkers were amazing.

      Cons

      If they don’t like you they will find ANY reason to get rid of you.

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    9. 5.0
      Former Employee, more than 1 year

      Great Pay!

      Sep 15, 2019 - Mortgage Loan Officer in Irving, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay, great team lead. Lots of lunches brought in. If you are willing to put in the effort, you will earn the rewards. Great insurance benefits.

      Cons

      Lots of outbound calls and often customers are upset that you called.

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    10. 2.0
      Current Employee

      technical Specialist

      Aug 13, 2019 - Technical Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, great perks, great benefits

      Cons

      Bad team, bad manager, does not listen

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    Viewing 1 - 10 of 768 Reviews

    Nationstar Mortgage Reviews FAQs

    Nationstar Mortgage has an overall rating of 3 out of 5, based on over 786 reviews left anonymously by employees. 49% of employees would recommend working at Nationstar Mortgage to a friend and 43% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Nationstar Mortgage employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Nationstar Mortgage. This rating has decreased by -1% over the last 12 months.

    49% of Nationstar Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Nationstar Mortgage 3.1 out of 5 for work life balance, 2.9 for culture and values and 3 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Nationstar Mortgage to be coworkers, career development, benefits and the cons to be senior leadership, culture, management.

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