Nationstar Mortgage Reviews | Glassdoor

Nationstar Mortgage Reviews

Updated February 23, 2017
677 reviews

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677 Employee Reviews

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Pros
  • The work is challenging and rewarding but I can still maintain a solid work life balance (in 17 reviews)

  • Creating a solid work environment (in 35 reviews)

Cons
  • upper management is horrible too corporate (in 48 reviews)

  • Poor work life balance; most groups are under staffed for required work load (in 13 reviews)

More Pros and Cons

  1. "Finance Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay and friendly people

    Cons

    Bad business - all levels under a lot of pressure because of low margins


  2. "Loan Offcier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nationstar Mortgage full-time

    Pros

    Laid back atmosphere with flexible hours

    Cons

    Management needs additional traing and review


  3. "Foreclosure Audit Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Foreclosure Audit Specialist
    Current Employee - Foreclosure Audit Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationstar Mortgage full-time (More than 10 years)

    Pros

    Plenty of opportunities to advance &/or move around within the company to learn & expand your knowledge of other areas in mortgage servicing.

    Cons

    The Document Administration Department has had poor senior leadership (primarily VP's), that have lacked the knowledge to make smart business decisions & aren't supportive of employees.

    Advice to Management

    Majority of management can keep up the good work!
    Doc admin management needs a complete overhaul. closing the NE location really hurt the dept. lost a lot of knowledgeable people.


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  5. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Queen Creek, AZ
    Current Employee - Administrative Assistant in Queen Creek, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationstar Mortgage full-time (More than 3 years)

    Pros

    Co-workers are great to work with.

    Cons

    Little growth for certain positions.


  6. Helpful (1)

    "Loan Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good commission structure and leads

    Cons

    too many hours. benefits are way too expensive


  7. Helpful (1)

    "The environment is cool there's just no breathing room in between calls. Calls in que can get pretty high."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative I
    Current Employee - Customer Service Representative I
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nationstar Mortgage full-time (Less than a year)

    Pros

    Good managers. Very informative and good benefits. Internal promotions are very possible

    Cons

    The raises are very small. Call volume is constant and is often high. They higher a lot of Temps and let them go when it gets slow. Beware.


  8. "Good place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationstar Mortgage full-time

    Pros

    Decent place to work. Been here for a while.

    Cons

    Nothing to really say about it


  9. "Love working for NSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in Irving, TX
    Current Employee - Quality Assurance Analyst in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationstar Mortgage full-time (More than 3 years)

    Pros

    Very customer friendly as well as family friendly for employees. Great opportunities for growth.

    Cons

    The pay and PTO are not as great as other companies but the company is working on improving these things

    Advice to Management

    Mentor your employees and be mentored to continue growing and improving the quality of our employees.


  10. "Great place to work in a team"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationstar Mortgage full-time (More than a year)

    Pros

    Team orientated, great managers, goal setters

    Cons

    Hard to move up in the company

    Advice to Management

    Level the playing field for promotions based on work ethic and stats, rather than who you know.


  11. Helpful (2)

    "I outgrew my pont"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Operations Analyst in Irving, TX
    Former Employee - Business Operations Analyst in Irving, TX

    I worked at Nationstar Mortgage full-time (More than 5 years)

    Pros

    I met a lot of good people in the company, They care about the life outside of work by offering recreational sports and even buying out Six Flags for a day for the company and friends. I just felt that after 5 years in the company.

    Cons

    Management shifts often. Many of the people trying to move up are willing to throw you under the bus to make themselves look good rather than cultivate you. They also are real stingy when it comes to compensation. I have heard many people in management leave for other opportunities because the company was unwilling to compensate competitively.



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