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Nationstar Mortgage Reviews

Updated Oct 28, 2022

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Found 768 of over 786 reviews
3.0
49% Recommend to a Friend
Nationstar Mortgage President, Chief Executive Officer and Director Jay Bray
65% Approve of CEO

Found 768 of over 786 reviews

3.0
49%
Recommend to a Friend
65%
Approve of CEO
Nationstar Mortgage President, Chief Executive Officer and Director Jay Bray
Jay Bray
348 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
  • "Very informative and good benefits.(in 39 reviews)
  • "There are many great people to work with that make it worth coming in everyday and make it worth working hard to Reach our goal.(in 37 reviews)
  • "The good thing about this job was that they give you a raise every 6months if you are performing well.Bonus pay was good.(in 33 reviews)
  • "If you can get into the right department it is a good work environment.(in 18 reviews)
  • "Good salary, lots of promises, fun times(in 15 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Nationstar Mortgage and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Great Pay!

    Sep 15, 2019 - Mortgage Loan Officer in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay, great team lead. Lots of lunches brought in. If you are willing to put in the effort, you will earn the rewards. Great insurance benefits.

    Cons

    Lots of outbound calls and often customers are upset that you called.

    Continue reading
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  2. 4.0
    Former Employee

    relationship manager

    Oct 28, 2022 - Relationship Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    lots of opportunity and room to grow

    Cons

    market is up and down.

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  3. Join the Nationstar Mortgage team
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  4. 1.0
    Former Employee

    over promise under deliver

    Jan 5, 2022 - Mortgage Loan Processor in Flower Mound, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    bonuses are nice, when you can reach the goals

    Cons

    pay structure was redone 3 times in the 14 months i worked there so it was harder to make goal and earn commission, goals were set by upper management that didn't work loans, they hire an influx of processors then either lay off a ton or fire them, i was told to submit files that manager knew wouldn't clear underwriting then got written up because my numbers were down (after being told to submit files that wouldn't clear)

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  5. 4.0
    Current Employee, more than 1 year

    Great Business Unit Within a very political work environment

    May 29, 2020 - Executive Principal Product Management in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Salary Good PTO benefits Leadership with the heart in the right place

    Cons

    Extremely political work environment Can't take quick decisions to take the company into the next gen Digital space

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  6. 3.0
    Former Employee

    It paid the bills

    Apr 17, 2020 - Anonymous Employee in Coppell, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to be self sufficient

    Cons

    No remote ability, young and inexperienced & unprofessional management, benefits high in cost.

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  7. 4.0
    Former Employee

    was a good job

    Mar 20, 2020 - Anonymous Employee in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It felt I was family

    Cons

    they decided to lay me off

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  8. 3.0
    Current Employee, more than 8 years

    Professional Experience

    Mar 5, 2020 - Mortgage Professional 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible Schedule, supportive co-workers, location

    Cons

    Pay, Career Opportunities & Professionalism

    Continue reading
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  9. 4.0
    Current Employee, less than 1 year

    Great Place to work!

    Mar 2, 2020 - Contract Recovery Analyst II in Beaverton, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Always busy, and always learning. They treat their employees well. Everyday was a surprise. They taught us a lot in the past year.

    Cons

    After one year of purchasing us from Seterus, they decided to close us

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  10. 2.0
    Former Employee, more than 5 years

    Just ok

    Nov 20, 2019 - Claims Technician in Littleton, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job was easy and the coworkers were amazing.

    Cons

    If they don’t like you they will find ANY reason to get rid of you.

    Continue reading
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  11. 2.0
    Current Employee

    technical Specialist

    Aug 13, 2019 - Technical Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company, great perks, great benefits

    Cons

    Bad team, bad manager, does not listen

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Viewing 1 - 10 of 768 Reviews
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Nationstar Mortgage Reviews FAQs

Nationstar Mortgage has an overall rating of 3.0 out of 5, based on over 786 reviews left anonymously by employees. 49% of employees would recommend working at Nationstar Mortgage to a friend and 43% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Nationstar Mortgage employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Nationstar Mortgage. This rating has been stable over the past 12 months.

49% of Nationstar Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Nationstar Mortgage 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Nationstar Mortgage to be coworkers, career development, benefits and the cons to be senior leadership, culture, management.

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Glassdoor has 786 Nationstar Mortgage reviews submitted anonymously by Nationstar Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if Nationstar Mortgage is right for you.