Nationwide Building Society Reviews in United Kingdom | Glassdoor

Nationwide Building Society UK Reviews

Updated March 24, 2017
251 reviews

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United Kingdom

3.6
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Joe Garner
45 Ratings

251 Employee Reviews

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Pros
  • Work life balance is considerably better than at competitors (in 23 reviews)

  • Also offer flexible working, working from home (some roles) allowing a great work life balance (in 12 reviews)

Cons
  • Middle management seen to be scared of senior management (in 17 reviews)

  • Head office is based in Swindon (in 11 reviews)

More Pros and Cons

  1. "NATIONWIDE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Mortgage Administrator in Glasgow, Scotland (UK)
    Former Contractor - Mortgage Administrator in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide Building Society as a contractor (Less than a year)

    Pros

    Excelllent company to work for great environment and good company values.

    Cons

    Contract work, so job security was unsure however they always looked to renew or extend contracts so in some ways this was stable. However I would have preferred to be on a full time permanent contract.


  2. "Very freindly enviroment to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Very freindly enviroment, fexible working hours and clever people. Nice spacious offices with lots of helpful work mates. Excellent working hours

    Cons

    the location off the offices are in swindon and the surrounding area does not allow much networking


  3. "Best career stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Manager in Birmingham, England (UK)
    Former Employee - Customer Account Manager in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide Building Society full-time (More than a year)

    Pros

    Great people, great values, always felt supported and they're always willing to train and push talented staff. Down to earth environment and was always felt as a valued employee. If you're a staff member short then everyone else feels the burden especially at busy times so it can be stressful. However - this was never really an issue because even the managers are willing to serve on the cashier tills to help during periods of short staff.

    Cons

    Can honestly say that I can't think of any major downsides. The start/finish/break times are fairly inflexible but that is the same with most private sector companies. I was on one of the 'new-style' contracts which meant I had to work every Saturday with a weekday off to compensate. This was a bit of a pain especially if you had to use leave to take a Saturday off but other people on your team who did the same job were on a Saturday rota. This felt a bit unfair. Its in an industry which uses performance targets - so if you're not happy with monthly targets then this isn't the job for you.

    Advice to Management

    I'm not sure if its still the case, but I think contracts for all employees should be aligned - as in the case with my Saturday working contract. I think this could have been done fairer.


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  5. "Everything is brilliant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Operations Manager in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than 8 years)

    Pros

    Opportunities are great, brilliant benefits, you enjoy and emrace the nwide way and PRIDE

    Cons

    You have to work very hard

    Advice to Management

    Don't have favourites


  6. "I love working for Nationwide."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Complaint Handler in Bournemouth, England (UK)
    Current Employee - Complaint Handler in Bournemouth, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than a year)

    Pros

    Great opportunities to develop and progress.
    Great respect for people and amazing values which I completely adhere with.
    Great opportunities to also develop interests and to express your individuality.

    Cons

    Low salaries respect the competition.

    Advice to Management

    Increase the progression opportunities in the Admin Centre in Bournemouth, as at the moment they are fewer than Swindon or Northampton.
    Consider the living allowance in Bournemouth, due to higher living costs, almost similar to London.


  7. "Incredible, customer orientated company with a true family spirit."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Consultant in Sheffield, England (UK)
    Current Employee - Customer Service Consultant in Sheffield, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than 3 years)

    Pros

    The best things about working for them is the people you meet and the job you get to do. You make a real difference to peoples finances, and you go away feeling proud of that. The benefits are fantastic and you have alot of opportunities open up to you as you work there. By far the best company I have ever worked for.

    Cons

    Sometimes the job is difficult. You encounter situations where you just cant do enough for the people you are trying to help, and that is hard to deal with at times. Sometimes it feels like process gets in the way of success.

    Advice to Management

    Know the job your guys on the lowest levels are doing. Sometimes, we get changes put in place by people that don't do the job the changes affect, and it can often have disastrous impacts, leaving us to clear up the mess and communicate back what needs to be done to fix it. This could be so much easier if changes were run past people who were actually on the phones doing the job. A lot of changes make our job so much more difficult, but people higher up believe it is 'Making things simpler'.


  8. "Excellent, ethical, people focussed organisation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Graduate in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Human Resources Graduate in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than a year)

    Pros

    Really people orientated, genuinely care about the staff and the customers with good development opportunities. Wide variety of projects to get involved with.

    Cons

    FS provider not primarily based in the capital, comparatively small company with limited opportunity for moving location and therefore challenging to progress as quickly as other companies


  9. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Graduate in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than a year)

    Pros

    - Good work/life balance
    - Development opportunities always available
    - Great atmosphere - always someone around willing to help
    - Loads of opportunities to get involved and have fun, e.g. charity events, competitions etc

    Cons

    There's never enough parking spaces!


  10. Helpful (2)

    "I love working here, but it isn't without it's challenges"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than 10 years)

    Pros

    The head office building is great. Everything you need is on site and there is a great buzz. Benefits are good, pension after 2yrs service is also really good. The people you work with are on the whole very helpful and willing to give you their time to help. Its not a place full of egos or people who are all me me me. Having had a number of jobs elsewhere this is by far the best place I've worked.

    Cons

    Parking isn't great, get in early if you want a space! Depending on the business area things can get quite political, so like anywhere work out who you can trust and who you can't. It can be quite difficult to get things done at speed due to having to get things done by committee.

    Advice to Management

    Don't listen to all the talk, look out for and reward the people who keep their head down and get the job done - we Ned more doers and less talkers!


  11. "Amazing place to work - the world is your oyster here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Governance, Risk and Control in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Head of Governance, Risk and Control in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than 10 years)

    Pros

    Everything happens in its main head office building. You can easily know everyone. There are few other offices, it is solely based in the UK and so you benefit from being able to understand things from start to end of a process.

    Cons

    I am struggling to think of any really.

    Advice to Management

    Allow staff to take their own initiative.



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