Nationwide Reviews in Dublin, OH | Glassdoor

Nationwide Dublin Reviews

Updated December 8, 2016
27 reviews

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Dublin, OH

3.6
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Nationwide CEO & Director Steve Rasmussen
Steve Rasmussen
11 Ratings

27 Employee Reviews

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Pros
Cons
  • Work/life balance - may have to put in more hours if you want to grow within company (in 56 reviews)

  • This is probably more of a concern for those hoping to get into upper management or executive jobs (in 47 reviews)

More Pros and Cons

  1. Helpful (2)

    "Claims Customer Service Rep I (CSR I)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative I in Dublin, OH
    Former Employee - Customer Service Representative I in Dublin, OH
    Positive Outlook

    I worked at Nationwide full-time (Less than a year)

    Pros

    Nationwide is an amazing company to work for and there are a ton of great managers and employees. Everyone is very supportive from the beginning and you undergo an extensive amount of training to make sure you are prepared for your job. The culture and environment are the best part about working for Nationwide.

    Cons

    The call center environment just was not for me. I came in at a time when managers where changing quite a lot and communication was not the best on updates to policies. I feel this is normally not the case, though.


  2. "Total Loss Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Total Loss Claims Adjuster in Dublin, OH
    Current Employee - Total Loss Claims Adjuster in Dublin, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Nationwide full-time (More than 3 years)

    Pros

    My boss is awesome and makes coming to work easier

    Cons

    Dealing with customers on the phone is awful, they are short staffed and need to hire more people to make the work load easier.


  3. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Dublin, OH
    Current Intern - Anonymous Intern in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide as an intern (Less than a year)

    Pros

    Great learning opportunities and also pick ing up side projects is always available for interns interested in techncial experience

    Cons

    Outdated use of technology like Java and V b. The location is far off. Client is business abd not tech

    Advice to Management

    Doing goodkeep up the good work and spurred the business and will be moving ahead in time


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Love it here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MCR in Dublin, OH
    Current Employee - MCR in Dublin, OH
    Recommends
    Positive Outlook

    I have been working at Nationwide full-time (More than a year)

    Pros

    It feels like family, can't even tell its so large.

    Cons

    I can't really think of any cons, they really are all over it.


  6. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Relationship Manager in Dublin, OH
    Current Employee - Business Relationship Manager in Dublin, OH
    Recommends
    Positive Outlook

    I have been working at Nationwide full-time (More than 8 years)

    Pros

    Excellent medical benefits along with other site amenities. Engagement is very important to the company. Development at all levels is highly encouraged.

    Cons

    Depending on where you start, it can feel like you are in a silo and being tailored for one specific career path. It takes more effort on your part to branch out and find other opportunities within the company.

    Advice to Management

    Continue putting associates first, investing in us with the benefits you provide, continue creating an environment open to coaching and development.


  7. Helpful (1)

    "Total Loss Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Total Loss Claims Specialist I in Dublin, OH
    Current Employee - Total Loss Claims Specialist I in Dublin, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Nationwide full-time (Less than a year)

    Pros

    The pay, there is no other pro to this position. I will never work in claims again

    Cons

    The expected amount of overtime, the general workload given is about twice the manageable amount, there is no emphasis on continuous improvement and regular employees are not encouraged to submit process improvement ideas, though the department desperately needs it, the job itself is very stressful as people frequently do not like the value of their vehicle and will take it out on the adjuster

    Advice to Management

    Seek feedback from existing employees and hire at least 100 more adjusters. The department is bleeding out faster than new adjusters can be trained


  8. "Business Consulting Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst, Business Consultant in Dublin, OH
    Current Employee - Analyst, Business Consultant in Dublin, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nationwide full-time

    Pros

    Flexible work schedule, and decent benefits

    Cons

    not as competitive salary and management doesn't give a clear view of future

    Advice to Management

    give a more competitive salary


  9. "Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Wholesaler in Dublin, OH
    Former Employee - Internal Wholesaler in Dublin, OH
    Recommends
    Positive Outlook

    Pros

    Great company with awesome moral. The pay is low to industry standard for an internal wholesaler but also don't have the stress as you do with other companies

    Cons

    Glass ceiling when it comes to pay


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, OH
    Current Employee - Anonymous Employee in Dublin, OH
    Recommends
    Positive Outlook

    I have been working at Nationwide full-time (More than 5 years)

    Pros

    Culture is undeniably affected by the historical roots of the company when it started as a small insurer to farmers. It is a somewhat laid back atmosphere but focused on doing what's best for the company and the members (customers).

    Cons

    The laid back culture comes at a price and in the form of smaller salaries compared to other companies.


  11. Helpful (7)

    "If You're Looking to Commit Suicide, This Company is for You"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Licensing Technician in Dublin, OH
    Former Employee - Senior Licensing Technician in Dublin, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nationwide full-time (More than 3 years)

    Pros

    You can buy discounted tickets to going-ons around town (Clippers, Crew, Magic Mountain, Movies, etc). You get a bonus in February, although it's mere shillings--usually 1-2% of your salary which would be in the $3-400 range for me. You get 18 days of sick leave/vacation time. Company matches up to 6% for 401k. Tuition reimbursement up to $5250/year.

    Cons

    Health benefits are extremely expensive and costs thereafter are outrageous. My copays were $40 for office visits. To give you an idea, I took a $5K pay cut to get away from NW and because the benefits with my new employer are so awesome, my first pay check was actually $7 more than my NW paycheck.

    Management is the Licensing Department is extremely hostile. Going to HR only makes things worse. Ethics is non existent. Sexual orientation and race are hugs issues. If you're black you can't hide it, but if you're gay STAY IN THE CLOSET! Managers offer no real training or feedback but when reviews for bonuses and pay increases arrive, they blatantly make up stories. You will be written up for occurrences that never occurred, and even if you have proof, it won't matter. HR will always be biased and back up management. Engagement is horrible. You're lucky if you get a pay increase after 5 years. The managers (one of which doesn't even have a college degree) are ruthless and militant! They have no compassion. After a lady who had been with the company went blind from diabetes, she regained her sight, only to be targeted and subsequently fired after 17 years with the company. Our team was in tears!

    If you don't bow down and brown nose like your life depends on it, these people will try to break you and make your life a living hell. They spread rumors, job block(blacklist you), hit you with false write ups--THE WORKS! Beware! In my time with the company I saw more turnover than Arby's. Pun, but not a joke. I lost weight, my hair fell out and I broke out in hives from the malicious work environment. The ex-military director once called an employee "poisonous to the company," and on another occasion "waisted potential." Talking to employees this way in unacceptable. There were so many temps because no one would stay there long enough to make it to full-time. Last summer when a girl did make it to full-time, she quit within a month of being promoted. Another temp declined a full-time position and opted to go temp elsewhere to get away from NW. Don't work here. You've been warned!

    Advice to Management

    Take sensitivity training. Get a degree in business management or at least a college degree from community college would be nice--homegrown is not always good business practice. Be compassionate. Be realistic. Listen to employee complaints. Don't be sexist. Don't be racist. Don't force what you feel is a "proper family" on everyone else. Seems like the only way to succeed in this job is to be married with children and have no education. Be fair with incentives and promotions. Do not retaliate against your employees since their engagement is crucial to the department's success. I really could go on for days. Hopefully some of the other people who worked there will be brave enough to comment on this horrible employer.



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