Nationwide Reviews | Glassdoor

Nationwide Reviews

Updated May 25, 2017
132 reviews

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Nationwide CEO & Director Steve Rasmussen
Steve Rasmussen
69 Ratings

132 Employee Reviews

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Pros
Cons
  • Work/life balance - may have to put in more hours if you want to grow within company (in 57 reviews)

  • regularly shifting work flows and lack of fluid communication with upper management who decides these changes (in 48 reviews)

More Pros and Cons

  1. "Contractors have no rights, Atmosphere is hostile"

    Star Star Star Star Star
    • Culture & Values
    Former Contractor - Anonymous Contractor in Columbus, OH
    Former Contractor - Anonymous Contractor in Columbus, OH
    Doesn't Recommend

    I worked at Nationwide as a contractor

    Pros

    Most of the people are decent. Good work-life balance.

    Cons

    CONTRACTORS HAVE NO RIGHTS OR PROTECTIONS

    I was a contractor, and Nationwide uses the fact that you are not working directly for them - although you complete NW work, are supervised by NW staff and are on their property - to distance themselves from any responsibility for their staffs' actions.

    1) They have an ethics hotline that they will answer but they will not get back to you. Write to the CEO if you want a response. Google "company CEOs"
    2) Any issues, whether they are untrue statements made by their employees, or racist and sexist remarks, will be shoved off as "talk to your employer," which is technically the recruiting company. Of course, the recruiting company cares about Nationwide as a client, not you, so that won't get you anywhere.
    3) It was very surprising that a large company in this day and age has a culture that allows for racist and sexist remarks to be made in meetings. It is a very hostile and uncomfortable environment.
    4) Privacy of workers is not respected. Just because you work somewhere, you should not have to reveal personal information and preferences to your supervisor.
    5) Managers can accuse you of actions and not have to offer any proof.

    Advice to Management

    1) Crack down on racist and sexist comments in your company.
    2) Don't allow your supervisors to make statements about their direct reports without having proof. Slander and libel are no stranger to some of your employees.
    3) Have respect for your contractors. While they may technically be employed by the recruitment companies, it does not mean you should not afford them the same courtesy you do your employees.
    4) While you can fire at will, neither employees or contractors will want to work for you if you fire people without any warning or consideration.
    5) Don't allow managers to fire at will without HR being involved.


  2. "Direct sales agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales Agent in San Antonio, TX
    Former Employee - Direct Sales Agent in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nationwide (Less than a year)

    Pros

    The trainer was a great guy and the facility was brand new state of the art.

    Cons

    The computer system was prehistoric for such a huge co.and the payout commission was aplorable you had to use your own time to "fish" for policies that were never credited to you.Horrible experience.

    Advice to Management

    Update and streamline your comp.system .....you shouldnt be expected to learn 5 different systems and be expected to hit quotas in your first 6 mo. Of employment.


  3. Helpful (1)

    "Worst job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Counsel in Glendale, CA
    Former Employee - Staff Counsel in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nationwide full-time (More than 5 years)

    Pros

    The company is solvent, and there are some really wonderful folks who work there.

    Cons

    I was overworked, underpaid, understaffed, overstressed. Really taken advantage of. Exploited.

    Advice to Management

    I hope there comes a day soon when staff counsel for insurance carriers is unionized. Your company is out of order.


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  5. "Customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nationwide (More than 10 years)

    Pros

    Fellow employees were greato work with

    Cons

    Too much work not enough pay


  6. Helpful (1)

    "Risk Solutions Specialist Private Client"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Solutions Specialist in Scottsdale, AZ
    Former Employee - Risk Solutions Specialist in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nationwide full-time (More than 3 years)

    Pros

    On the surface this is a really great job. Who wouldn't like inspecting multimillion dollar high net worth homes and meeting very interesting clients? Don't be fooled... stay away...the management team here is terrible.

    Cons

    While the job itself is great, the management team is terrible. I have worked in the insurance industry for over twenty years and have never worked at a worse place. Stay away from Nationwide Private Client! Poor training, ineffective management and unrealistic work expectations.

    Advice to Management

    I don't think management is open to making this a good place to work. My advice is to replace the entire management team with people who value employees and truly follow the Nationwide On You Side values.


  7. Helpful (1)

    "On the company's side not yours SATX Campus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Care Representative VI in San Antonio, TX
    Former Employee - Member Care Representative VI in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nationwide full-time (More than 5 years)

    Pros

    The pay and benefits are decent And the facility is very modern

    Cons

    To get anything done or move up means sacrificing your morals and values when you bring up any discrepancies they are met with speculation and are deemed an attack on the status quo and retaliation will happen the HR department is useless and outsourced so no vested interest in employee moral or corporate morality

    Advice to Management

    Listen to your employees and reward the free thinkers and not just the mindless drones that echo whatever you want to hear this company was good to me and for over 5 years I put up with a lot but you have lost your way and need to wake up


  8. "Not on your side"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Peoria, AZ
    Current Employee - Anonymous Employee in Peoria, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Nationwide full-time (More than 10 years)

    Pros

    The pay is middle of the market. The benefits are okay. The campus located in Scottsdale is a little rundown, but it does have underground parking.

    Cons

    Cold culture. They do not care about their employees. The business operates in a very siloed manner.


  9. "Horrendous Owner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Sales Producer in Gahanna, OH
    Former Employee - Licensed Sales Producer in Gahanna, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Nationwide (More than a year)

    Pros

    Co-workers are great. Hard working, dedicated, and committed.

    Cons

    The agency owner is a vindictive narcissist. He treats his staff like trash; letting people go for absolutely no reason. He treats people of color differently, and refuses to hire someone or even interview them based on how ethic their name was on a resume. This was an extremely hostile, and uncomfortable place to work at times. You never knew which of his personalities would be in... AVOID THIS MAN LIKE THE PLAGUE!

    Advice to Management

    Get a new owner.


  10. Helpful (1)

    "Risk Solution Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Solution Specialist in San Francisco, CA
    Current Employee - Risk Solution Specialist in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Nationwide full-time

    Pros

    Meeting and working with the clients. Could be a great job if they replaced the management team.

    Cons

    Management sets unreasonable expectations and holds a grudge. Goals can not be completed within a normal 40 hour week. Realistically you will need to work over 60 hours per week to reach the goals.

    Advice to Management

    Set realistic goals and help your employees.


  11. Helpful (1)

    "Commercial Claims Analyst, III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Claims Analyst, III in Raleigh, NC
    Current Employee - Commercial Claims Analyst, III in Raleigh, NC
    Doesn't Recommend
    No opinion of CEO

    I have been working at Nationwide (Less than a year)

    Pros

    People are nice. Compensation is ok.

    Cons

    It is the most micromanaged process driven company that doesn't allow their experienced and seasoned employees to do their work. Everything is a priority. Old school insurance mentality that.motivates by fear. Wouldn't recommend Nationwide to anyone that has experience. It is the most stifling atmosphere and I regret ever coming to work here. I can not wait to get out of here.

    Advice to Management

    Your micro managemenf mentality is severely outdated. Processes aren't more important than results.


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