Nationwide Reviews | Glassdoor

Nationwide Reviews

Updated December 12, 2017
253 reviews

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2.0
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Nationwide CEO & Director Steve Rasmussen
Steve Rasmussen
97 Ratings

253 Employee Reviews

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Pros
Cons
  • If you are single that's ok but if you have a family you won't have much work life balance (in 62 reviews)

  • regularly shifting work flows and lack of fluid communication with upper management who decides these changes (in 55 reviews)

More Pros and Cons

  1. "Strict environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Des Moines, IA
    Former Employee - Customer Service in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nationwide full-time (More than 8 years)

    Pros

    competitive pay, paid holidays, flexible breaks

    Cons

    strict rules, punishment for not being 'brand'


  2. "Unstable Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Nationwide full-time (More than 10 years)

    Pros

    The tuition reimbursement plan is a good benefit.

    Cons

    The last several years there has been a lack of transparency regarding ongoing and future reorganizations and layoffs.

  3. "Good recent grad experience, but don't expect to stay here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NON-INJURY AUTO CLAIMS ADJUSTER in Denver, CO
    Current Employee - NON-INJURY AUTO CLAIMS ADJUSTER in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Nationwide full-time (More than a year)

    Pros

    good experience for recent college grads, coworkers are very close

    Cons

    corporate management doesn't care about employees, will lay people off without any warning, unreasonable workload, expects unfair work/home life balance

    Advice to Management

    Realize that most of the employees in this department don't like their jobs. Don't continue to expect more and more from employees when they are already miserable


  4. Helpful (1)

    "High Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Columbus, OH
    Current Employee - Business Analyst in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nationwide full-time (More than 5 years)

    Pros

    Benefits, bonus for the select few, long term employment if you can withstand mid level Management.

    Cons

    Long term employees have no other training other than what they have accumulated at Nationwide. Most employees that have been there longer than 20 years do not have degrees, yet, they are held to lower standard than those incoming Associates that do have an education combined with the experience. There is a bully atmosphere amongst mid-level Managers along with those who have been in the HR Section long term.

    Advice to Management

    Think outside of "the box". Long term Managers and other employees have a mind set of its always been done this way. The whole company has its own language and relies on corporate speak to bully its employees. Managers are not held accountable for any of the feedback provided in the Gallup yet Employees are forced by Upper Management to take the poll yearly.


  5. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Des Moines, IA
    Current Employee - Senior Customer Service Representative in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nationwide full-time (Less than a year)

    Pros

    I have friends who love it here, but they have good supervisors. That's the key to longevity and happiness at Nationwide.

    Cons

    Schedule flexibility is extremely lacking in my dept. I can't get a day off 1 month out. Also, their occurrence policy is completely absurd and encourages you to lie to your supervisor if you have a child out ill. Also, their salaries are not as good in comparison to other insurance companies in the area.

    Advice to Management

    My supervisors have either been extremely hands off or overbearing. I personally wouldn't recommend the company to others.


  6. "Associate Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nationwide full-time

    Pros

    Loved my co worker at the office.

    Cons

    Agency owner was not very patient in answering my questions.


  7. "Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Nationwide full-time (More than 5 years)

    Pros

    Good location. Pay is not bad.

    Cons

    Benefits are awful. Really hard to move up in the company.

  8. Helpful (1)

    "Claims sweat shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Claims Adjuster in Des Moines, IA
    Former Employee - Medical Claims Adjuster in Des Moines, IA
    Doesn't Recommend
    Negative Outlook

    I worked at Nationwide full-time (More than 3 years)

    Pros

    Nice location and free parking.

    Cons

    Terrible health benefits. High claim loads no support and management refusing to fill all the positions from all the people jumping ship.

    Advice to Management

    Pay better if you aren't hiring anyone else. Totally undervalues medical and non injury staff.


  9. "Sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr3 in San Antonio, TX
    Current Employee - Csr3 in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nationwide full-time (More than a year)

    Pros

    Competitive pay. Flexible schedules.

    Cons

    constant change, leadership doesn't seem to know what they are doing. Direct supervisors are incompetent and unprofessional. morale is terrible. super over staffed at the moment. The pay is only ideal if you're working a weekend day and a very late shift.


  10. Helpful (1)

    "Do not let the cute commercials fool you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Nationwide full-time (More than 8 years)

    Pros

    - Good benefits
    - Nice campus in Columbus and Des Moines

    Cons

    - Spiteful environment
    - Management does not encourage growth or employees who seek to understand all aspects of the job
    - There is a clique culture. Where if you're not a part of a certain clique, you will not advance.
    - Some management lack experience. People get promoted based on who they know.
    - Vindictive and retaliatory culture
    - Compensation was low compared to same position at other companies

    Advice to Management

    Learn to put your employees growth above your own. If your employees succeed- you succeed. Do not be vindictive and immature.


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