Natural Alternatives International Reviews | Glassdoor

Natural Alternatives International Reviews

Updated May 4, 2017
6 reviews

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Natural Alternatives International Chairman, CEO, and Assistant Treasurer Mark A. LeDoux
Mark A. LeDoux
4 Ratings

Employee Reviews

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  1. Helpful (1)

    "Understandable and effective quality procedures."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality in San Marcos, CA
    Former Employee - Quality in San Marcos, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Natural Alternatives International full-time (More than 3 years)

    Pros

    Even though paper-based, the quality system functioned well. You learn a lot about the products you're making and realize the criticality each department's involvement with handling materials are.

    The team I worked with was great. I still keep in contact with several of them through the years.

    Cons

    In my experience, compensation was just too low. I think the conversion from temp to permanent employees is too long: taking over a year for some coworkers.

    There's not a lot of room to grow and sometimes more responsibilities get assigned to one person in a group of 5. So if that person is out for a week, bottlenecks occur for that particular task.

    Advice to Management

    Split up responsibilities, and give more opportunities for non-lead team players to be responsible for things.


  2. Helpful (1)

    "Volatile Business, Lacking Qualify Control, Strange Management and NO TRAINING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Natural Alternatives International full-time (More than 3 years)

    Pros

    -If you like unregulated Nutritional Supplements and Pyramid Schemes, this company is for you; thats there only customers!
    -Good bonus program, if you are an executive.
    -Good vacation, and holiday shutdown for forced 2-3 weeks off around Christmas
    -Newly renovated office
    -No micromanagement, due to management rarely being around. (CEO lives out of state, COO rarely in office more than 30 hours per week, CFO rarely more than 20 hours per week)

    Cons

    -The pyramid scheme/Multiple Level Marketing customers are very volatile, unpredictable, and at some point will be (and should be) regulated out of existence.
    -For such a small company, 3 Chief Executives is very bizarre, with a CEO, COO, and CFO; that are all buddy-buddy and don't listen to anyone else and throw other members of management under the bus seemingly for fun.
    -Management is given budgets and forecasts by departments and CFO fudges budgets and forecasts to whatever he wants them to be, often with no sense of reality. This also leads to over-hiring for positions, and annual layoffs. See also volatility of stock price.
    -Low number of customers, and potential new business repeatedly lost due to easily avoidable qualify control issues.
    -No diversity, exclusively white males in senior management. Women don't pass middle management and very few minorities are hired outside of manufacturing.
    -When asking for help from absentee senior management, emails and voicemails often go unreturned.

    Advice to Management

    1) Improve quality control so that you can have more than 1 or 2 customers.
    2) Listen to your sales and operations people, stop manipulating their forecasts to your imagination.
    3) Stop spending so much money entertaining your clients and your executives, spend it on training your staff to do their jobs.
    4) Stop having only white men in senior management.

  3. "Need new management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Marcos, CA
    Former Employee - Anonymous Employee in San Marcos, CA
    Doesn't Recommend

    I worked at Natural Alternatives International full-time (More than a year)

    Pros

    Some of the people there are great to work with.

    Cons

    Management at NAI is horrible especially in Supply Chain. They like to micro- manage and too particular about doing it their way instead of exploring new options. They are resistant to change. One would think that being a nutraceutical company, they would promote health and fitness. There is little support from management to take breaks, take fitness classes and be flexible with their hours to accommodate for work/life balance.

    Advice to Management

    Need to be more flexible and open to change to make things better and more lean at the organization so that there is more time to be more proactive instead of reacting all the time. Management should have better explanations than "because that's what we were told to do" or "because that's what we've been doing"


  4. "Good people, bad processes"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in San Marcos, CA
    Current Employee - Anonymous Employee in San Marcos, CA
    Neutral Outlook
    Approves of CEO

    I have been working at Natural Alternatives International full-time

    Pros

    Customers are challenging and mostly very knowledgable in the vitamin and supplement industry. You will learn the most from them about account management, process, risk assessment, etc. Department cohesion depends on the department, but the team atmosphere under management (maybe in spite of them) is very collaborative and team based, as there is no other formal training.

    Cons

    Promotions seem to go to those who stick it out the longest. Management does not have much in the way of training in the leadership department. Most departments are left to their own devices, creating a very siloed atmosphere. While they value talent and work ethic, they do not provide training or tools to facilitate any type of efficiency in the work environment. Systems are paper based, there are no customer or manufacturing management systems and thus projects are prone to extremely overdue deadlines and much human error. HR tends to only get involved to give good people a hard time for irrelevant issues (dress code) and they leave liability employees to wreak havoc on department morale (screaming arguments).

    Advice to Management

    Pay your good people better, get your management some leadership training, and for god's sake get an ERP/Customer Management Saas system.


  5. Helpful (2)

    "Antagonistic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Lead in San Marcos, CA
    Former Employee - Project Lead in San Marcos, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Natural Alternatives International full-time (More than 3 years)

    Pros

    Flexible Work schedule and ability to interact with colleagues and clients

    Cons

    Very antagonistic environment. Constant infighting between departments. Bitter and angry spirit of work. Company has the ability to thrive, but for some odd reason they channel all of their resources and energy toward initiating conflict with anyone who is not angry. It is a very strange environment to try and strive in. It is not the type of environment that you can make progress in.

    Advice to Management

    Instill a positive work environment. Develop a better structure to support project flow.


  6. "NAI"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Flexible hours
    Frequent client interactions
    Small office which allowed you to develop good relationships with coworkers
    Opportunities to contribute my ideas

    Cons

    Since it was a small office, there was only so far you could advance within our own office. It also meant, sometimes I had to do things outside of my job description

    Advice to Management

    More organization that allows the employees to be more efficient because they are given good direction. Allow for better training for new employees.